Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
I've been seeing Dr. Shamsheer for...
Dec 03, 2025
Doctor: Dr. Shamsheer Madala Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Shamsheer for my chronic hypertension for about five years now, first at his old clinic and now at Burjeel. That kind of consistency matters. He remembers my history, my reactions to different meds, and he doesn't just rush to change things. We have a real plan. I trust him because he's steady and actually listens. The new hospital is fancy, sure, but it's his approach that keeps me coming back. (Patient of Dr. Shamsheer)

Had my gallbladder out last month....
Sep 05, 2025
Doctor: Dr. Shamsheer Madala Hospital: Burjeel Medical City Abu Dhabi

Had my gallbladder out last month. The surgery itself was fine, but honestly, the first 48 hours after were rough. What made the difference was how Dr. Shamsheer and his team handled the pain. They didn't just throw pills at me; they checked in often, adjusted things based on how I was feeling, and explained what was normal soreness vs. what wasn't. The follow-up call a few days later to see how I was managing at home was a nice touch. Felt supported the whole way through. (Patient of Dr. Shamsheer)

Needed a general check-up and got...
Oct 05, 2025
Doctor: Dr. Shamsheer Madala Hospital: Burjeel Medical City Abu Dhabi

Needed a general check-up and got referred to Dr. Shamsheer. Straight to the point, no nonsense. Explained my bloodwork results clearly, gave me practical advice I could actually follow, and didn't try to sell me on extra tests. Parking at Burjeel was a nightmare, but the appointment itself was efficient and helpful. (Patient of Dr. Shamsheer)

I was visiting my son in...
Oct 01, 2025
Doctor: Dr. Shamsheer Madala Hospital: Burjeel Medical City Abu Dhabi

I was visiting my son in Abu Dhabi and came down with what I thought was just a bad flu. Felt awful. My son insisted on taking me to Burjeel, and I saw Dr. Shamsheer. He was calm while I was probably a bit cranky from feeling sick. He asked a lot of questions, even about my trip over, and suspected it might be more. Ordered a specific test I'd never heard of—turns out it was a bacterial infection, not a virus. Got me on the right antibiotics immediately. What stuck with me was how he connected the dots my old doctor back home might have missed. Spent a couple days in the hospital there getting sorted, and the nurses said he checked my chart personally every morning. Felt like he was really on it. (Patient of Dr. Shamsheer)

Needed a check-up fast between meetings....
Dec 30, 2025
Doctor: Dr. Shaza Mohamed Osman Abbas Hospital: Burjeel Medical City Abu Dhabi

Needed a check-up fast between meetings. Booked online, got in same-day. Dr. Shaza was direct, clear, and sorted my prescription in under 15 minutes. Exactly what I needed. (Patient of Dr. Shaza)

I've been seeing Dr. Shaza for...
Oct 17, 2025
Doctor: Dr. Shaza Mohamed Osman Abbas Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Shaza for my blood pressure for over three years now. She remembers my history, asks about my family, and never rushes me. That kind of consistency is hard to find. When my meds needed adjusting last month, she explained the 'why' behind every change. I trust her completely. (Patient of Dr. Shaza)

Honestly, I hate going to the...
Sep 19, 2025
Doctor: Dr. Shaza Mohamed Osman Abbas Hospital: Burjeel Medical City Abu Dhabi

Honestly, I hate going to the doctor. But Dr. Shaza is good. No nonsense, tells you straight what's up. The clinic was running a little behind, but she apologized for the wait. Fixed my sinus issue in one visit. (Patient of Dr. Shaza)

I was really nervous about some...
Nov 22, 2025
Doctor: Dr. Shaza Mohamed Osman Abbas Hospital: Burjeel Medical City Abu Dhabi

I was really nervous about some persistent stomach pain. From the moment I walked in, Dr. Shaza just had a calm way about her. She listened to me ramble for a good ten minutes before I even got to the point. Asked about my diet, my stress at work—things I didn't think were related. She ordered the right tests, called me herself with the results (it was just a bad intolerance, thankfully), and walked me through a simple plan. It wasn't just a prescription; she helped me understand my own body better. (Patient of Dr. Shaza)

I'd been to a few doctors...
Dec 15, 2025
Doctor: Dr. Shazia Haider Hospital: Burjeel Medical City Abu Dhabi

I'd been to a few doctors about this constant fatigue and weird joint pain. Everyone said it was stress or getting older. Dr. Shazia was different. She actually sat and listened, asked about things no one else had, like a rash I had last summer I'd forgotten about. She ordered some specific tests others hadn't. Turns out it was something called Lyme disease, which isn't common here. She explained it all in a way that finally made sense. I'm on treatment now and starting to feel like myself again. (Patient of Dr. Shazia)

I needed a minor skin cyst...
Oct 08, 2025
Doctor: Dr. Shazia Haider Hospital: Burjeel Medical City Abu Dhabi

I needed a minor skin cyst removed. Honestly, I was nervous at first—any procedure is a procedure. But Dr. Shazia made it so straightforward. She walked me through each step before she did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. The follow-up was just a quick check to make sure it was healing well. No fuss, no drama, just good, clean work. (Patient of Dr. Shazia)

The hospital itself is impressive, but...
Oct 04, 2025
Doctor: Dr. Shazia Haider Hospital: Burjeel Medical City Abu Dhabi

The hospital itself is impressive, but what really stood out was the team. From the front desk who helped me find my way to the nurse who saw I was anxious and brought me a water, everyone was kind. Even when the parking garage was full and I was running late, they were understanding on the phone. It felt like a place where people actually care, not just a fancy building. (Patient of Dr. Shazia)

My teenage son had to see...
Jan 14, 2026
Doctor: Dr. Shazia Haider Hospital: Burjeel Medical City Abu Dhabi

My teenage son had to see Dr. Shazia. He hates doctors, clams up completely. She didn't push. She just talked to him normally, asked about his football team first. By the end, he was the one telling her all his symptoms. She has this way of putting you at ease without it feeling forced. We left, and he said, 'She's alright.' That's high praise from him. (Patient of Dr. Shazia)

I've been seeing Dr. Sherook for...
Dec 17, 2025
Doctor: Dr. Sherook Mohamed Mosa Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Sherook for about five years now, ever since I moved to Abu Dhabi. What I appreciate most is that he remembers me and my history—I don't have to re-explain my old knee injury every single visit. He's straightforward, doesn't rush me, and his advice has been consistent, which has really helped manage my blood pressure. In a city where doctors come and go, having one you can count on makes a big difference. (Patient of Dr. Sherook)

As someone with a packed schedule,...
Nov 06, 2025
Doctor: Dr. Sherook Mohamed Mosa Hospital: Burjeel Medical City Abu Dhabi

As someone with a packed schedule, I need a doctor who gets to the point. Dr. Sherook does exactly that. I came in with a persistent cough, he listened, asked the right questions, ordered a necessary test, and had a clear treatment plan in minutes. No fluff, just effective care. The follow-up email from his team was also appreciated. (Patient of Dr. Sherook)

Look, I don't like going to...
Jan 21, 2026
Doctor: Dr. Sherook Mohamed Mosa Hospital: Burjeel Medical City Abu Dhabi

Look, I don't like going to the doctor. Was pretty nervous, and the wait was a little long. But Dr. Sherook was good. He didn't talk down to me, explained what was going on with my stomach in plain English, and the meds he prescribed actually worked. Would go back if I needed to. (Patient of Dr. Sherook)

I walked into Burjeel Medical City...
Dec 01, 2025
Doctor: Dr. Sherook Mohamed Mosa Hospital: Burjeel Medical City Abu Dhabi

I walked into Burjeel Medical City feeling awful—dizzy, feverish, the works. The place was huge and I was worried I'd just be a number. Dr. Mohamed Mosa had a calm way about him that put me at ease right away. He actually sat and listened to my whole rambling story about how this bug might have started. He checked me over thoroughly, even took a moment to explain what he was looking for as he did. The whole thing felt very considered, not rushed. I left with a clear plan and, more importantly, feeling like someone had actually heard me. (Patient of Dr. Sherook)

Had my gallbladder out last month....
Nov 11, 2025
Doctor: Dr. Shoaib Nadaf Hospital: Burjeel Medical City Abu Dhabi

Had my gallbladder out last month. The first few days were rough, I won't lie. Dr. Nadaf checked on me every morning, even on the weekend. He really listened when I said the pain meds made me feel fuzzy and helped adjust them so I could be clear-headed but comfortable. The nurses followed his plan exactly. It made getting up and moving around, which he kept encouraging, much more manageable. I'm back to my walks now, just slower. (Patient of Dr. Shoaib)

Saw Dr. Nadaf for a persistent...
Oct 01, 2025
Doctor: Dr. Shoaib Nadaf Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Nadaf for a persistent stomach issue. He was direct, asked clear questions, and ordered the right tests without any fuss. Explained the results in plain terms—turned out to be a food intolerance I never considered. Gave me a straightforward plan to follow. It worked. No fluff, just solved the problem. (Patient of Dr. Shoaib)

I was quite nervous about my...
Jan 27, 2026
Doctor: Dr. Shoaib Nadaf Hospital: Burjeel Medical City Abu Dhabi

I was quite nervous about my procedure. Dr. Nadaf has a very calm way about him. He took the time to answer all my questions, and his voice never seemed rushed. When I was worried about the anesthesia, he explained everything so gently it put my mind at ease. The whole team at Burjeel was kind, but his quiet confidence really made the difference for me. (Patient of Dr. Shoaib)

Finally got my hernia fixed! After...
Sep 21, 2025
Doctor: Dr. Shoaib Nadaf Hospital: Burjeel Medical City Abu Dhabi

Finally got my hernia fixed! After putting it off for ages, I saw Dr. Nadaf. He got me scheduled quickly. Yeah, the parking garage was packed the morning of my surgery, typical for that place. But from then on, smooth sailing. Woke up feeling relieved it was over. Follow-up was easy, he said everything healed perfectly. Just so glad to have it done and to be able to lift my grandkids again without a second thought! (Patient of Dr. Shoaib)

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VO-284, Eldeco Centre 110017