Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
I've been seeing Dr. Sonia for...
Dec 20, 2025
Doctor: Dr. Sonia Otsmane Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Sonia for my family's general health for about five years now. She remembers my kids' names, asks about my mother's arthritis, and never rushes us. The clinic at Burjeel can get busy, and sometimes you wait a bit, but it's worth it. She reviews my old files without me having to remind her. That consistency is hard to find. She's just our doctor, and we trust her completely. (Patient of Dr. Sonia)

Had a weird pain in my...
Oct 07, 2025
Doctor: Dr. Sonia Otsmane Hospital: Burjeel Medical City Abu Dhabi

Had a weird pain in my side that wouldn't go away. Went to Burjeel and got Dr. Otsmane. She was direct: asked clear questions, ordered the right scans, and told me straight what it was and wasn't. No sugar-coating, but also no unnecessary alarm. She explained the treatment plan in simple steps. Parking was a nightmare that day, but the appointment itself was efficient. Got the answers I needed. (Patient of Dr. Sonia)

I was quite nervous about some...
Dec 03, 2025
Doctor: Dr. Sonia Otsmane Hospital: Burjeel Medical City Abu Dhabi

I was quite nervous about some ongoing stomach issues. Dr. Sonia has such a calm way about her. She listened more than she talked at first, which made me feel heard. Her explanations were gentle but thorough. She didn't just prescribe pills; she talked about diet and stress, which actually helped. The follow-up call from her nurse was a nice touch. I'm feeling much better now, both in body and mind. (Patient of Dr. Sonia)

After months of feeling run-down and...
Jan 22, 2026
Doctor: Dr. Sonia Otsmane Hospital: Burjeel Medical City Abu Dhabi

After months of feeling run-down and getting nowhere with other doctors, I saw Dr. Otsmane. She connected dots others missed—turned out to be a simple vitamin deficiency! I could have hugged her when she said, "Let's try this first." The relief was instant. She's sharp. The whole process at the hospital was smooth, and she made a frustrating health puzzle finally make sense. So glad I found her! (Patient of Dr. Sonia)

My husband was admitted with a...
Sep 14, 2025
Doctor: Dr. Srividya Venugopal Hospital: Burjeel Medical City Abu Dhabi

My husband was admitted with a bad fever and we were all worried. Dr. Srividya was the one who actually explained what was happening in a way we could understand, not just medical jargon. She called me twice when I wasn't there to give updates. It made a stressful time much easier for our family. (Patient of Dr. Srividya)

As an older patient, I appreciate...
Jan 02, 2026
Doctor: Dr. Srividya Venugopal Hospital: Burjeel Medical City Abu Dhabi

As an older patient, I appreciate a doctor who listens and doesn't rush. Dr. Venugopal at Burjeel Medical City was just that. She took time with me, asked about my comfort, and explained my new medication plan clearly. The clinic was very clean, though I did have to wait a little past my appointment time. Overall, I felt well cared for. (Patient of Dr. Srividya)

Saw Dr. Srividya for a persistent...
Nov 07, 2025
Doctor: Dr. Srividya Venugopal Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Srividya for a persistent cough. Straight to the point, figured it out fast. Got the right meds, felt better in a couple days. No fuss, good experience. (Patient of Dr. Srividya)

I'd been feeling run down for...
Jan 06, 2026
Doctor: Dr. Srividya Venugopal Hospital: Burjeel Medical City Abu Dhabi

I'd been feeling run down for weeks, just off. My appointment with Dr. Venugopal was late on a Thursday. I was nervous, thinking it might be something serious. She didn't just look at my chart; she asked about my work stress, my sleep, everything. She ordered a couple of specific blood tests I hadn't had before. Turns out, it was a simple vitamin deficiency. The way she pieced it together from how I was describing my fatigue, not just the obvious symptoms, really impressed me. I'm on a supplement now and finally feeling like myself again. (Patient of Dr. Srividya)

I was so scared going in...
Oct 25, 2025
Doctor: Dr. Sukhant Bagdia Hospital: Burjeel Medical City Abu Dhabi

I was so scared going in for my first check-up in years. My hands were literally shaking in the waiting room. Dr. Sukhant just talked to me like a normal person, explained everything in simple words, and didn't make me feel stupid for being nervous. I left feeling like a weight was off my shoulders. (Patient of Dr. Sukhant)

I've been seeing Dr. Sukhant for...
Sep 10, 2025
Doctor: Dr. Sukhant Bagdia Hospital: Burjeel Medical City Abu Dhabi

I've been seeing Dr. Sukhant for about five years now, since he first started at Burjeel. What I appreciate is that he remembers me and my history—I don't have to re-explain my old knee injury every single time. He's steady, his advice is always sensible, and I trust his judgment completely. That kind of consistency is hard to find. (Patient of Dr. Sukhant)

Had a weird stomach thing. Saw...
Aug 30, 2025
Doctor: Dr. Sukhant Bagdia Hospital: Burjeel Medical City Abu Dhabi

Had a weird stomach thing. Saw Dr. Bagdia. He figured it out fast, gave me a clear plan. No fuss. Good doctor. (Patient of Dr. Sukhant)

So, I'd been putting off this...
Sep 25, 2025
Doctor: Dr. Sukhant Bagdia Hospital: Burjeel Medical City Abu Dhabi

So, I'd been putting off this physical for ages. Finally booked it at Burjeel, got lost trying to find the clinic—that place is huge. Dr. Bagdia walks in, and right away he's just calm. He listened to my rambling about my sleep and stress, asked smart follow-up questions I hadn't even considered. Instead of just ordering a bunch of tests, he suggested one specific blood work panel based on our chat. Got the results back online, and his note with them was actually helpful, not just medical jargon. Felt like he was solving a puzzle with me, not just processing a patient. (Patient of Dr. Sukhant)

I'd been to a couple of...
Sep 14, 2025
Doctor: Dr. Sumayya Jumaa Obaid Juma Al Marzouqi Hospital: Burjeel Medical City Abu Dhabi

I'd been to a couple of doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Sumayya actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained it all on a diagram, and for the first time in a year, I feel like I have a real path forward, not just a shrug. (Patient of Dr. Sumayya)

Had to get a small cyst...
Sep 25, 2025
Doctor: Dr. Sumayya Jumaa Obaid Juma Al Marzouqi Hospital: Burjeel Medical City Abu Dhabi

Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Sumayya made it so straightforward. She talked me through each step in the room, the actual procedure was quicker than I thought, and the follow-up was just a simple check-in call from her nurse. It was one of those medical things you dread that ends up being a total non-event, which is exactly what you want. (Patient of Dr. Sumayya)

The place itself, Burjeel Medical City,...
Oct 18, 2025
Doctor: Dr. Sumayya Jumaa Obaid Juma Al Marzouqi Hospital: Burjeel Medical City Abu Dhabi

The place itself, Burjeel Medical City, is huge and I got a bit lost finding the clinic. But the front desk lady saw me looking confused and walked me right to it. The whole vibe in Dr. Sumayya's waiting area was calm, not like a typical busy clinic. Even the nurse who took my blood pressure was really chatty and put me at ease before I even saw the doctor. (Patient of Dr. Sumayya)

What stuck with me was how...
Jan 19, 2026
Doctor: Dr. Sumayya Jumaa Obaid Juma Al Marzouqi Hospital: Burjeel Medical City Abu Dhabi

What stuck with me was how Dr. Sumayya talked to my elderly mother. She didn't rush. She sat down, made eye contact, and explained my mom's new medication plan in simple terms, then turned to me and gave the detailed version. She has this calm, direct way of speaking that makes you feel like you're in capable hands without her having to say it. (Patient of Dr. Sumayya)

My son, Rohan, had been complaining...
Jan 02, 2026
Doctor: Dr. Susheetha Hospital: Burjeel Medical City Abu Dhabi

My son, Rohan, had been complaining of stomach aches for weeks. We'd seen a couple of doctors, but nothing seemed to help. I was so worried. When we met Dr. Susheetha at Burjeel, she didn't just look at his chart. She got down to his level, asked him about his favorite cartoons, and really listened. She explained everything to me in a way that made sense, even when I was stressed. She found a simple food intolerance we'd missed. Rohan's been fine for months now. It meant the world to us. (Patient of Dr. Susheetha)

Had a persistent cough. Went to...
Dec 04, 2025
Doctor: Dr. Susheetha Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough. Went to Burjeel Medical City. Saw Dr. Susheetha. She ordered the right tests, diagnosed a mild infection. Prescribed medication. Cough cleared up in a week. Efficient and clear. No issues. (Patient of Dr. Susheetha)

I was quite nervous about my...
Sep 03, 2025
Doctor: Dr. Susheetha Hospital: Burjeel Medical City Abu Dhabi

I was quite nervous about my check-up, to be honest. Dr. Susheetha has such a calm way about her. She took her time, answered all my little questions without making me feel rushed. The clinic was busy, I did wait a little while, but once I was in with her, I felt heard. It's just nice to find a doctor who is both knowledgeable and kind. (Patient of Dr. Susheetha)

Wow, what a difference! I'd been...
Sep 19, 2025
Doctor: Dr. Susheetha Hospital: Burjeel Medical City Abu Dhabi

Wow, what a difference! I'd been dragging myself through work for months, just exhausted all the time. My friend finally pushed me to see a doctor. Got an appointment with Dr. Susheetha. She was fantastic—really energetic and positive. Ran some bloodwork, figured out my vitamin levels were way off. Started the supplements she suggested, and I feel like a new person! So glad I went. (Patient of Dr. Susheetha)

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VO-284, Eldeco Centre 110017