Patient Experience

Patient experience at Burjeel Medical City Abu Dhabi – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, Renal Transplantation, making Burjeel Medical City Abu Dhabi a preferred hospital in abu dhabi for planned and emergency treatment.
I'd been to a few doctors...
Nov 28, 2025
Doctor: Dr. Wael Osama Elbokle Hospital: Burjeel Medical City Abu Dhabi

I'd been to a few doctors about this constant fatigue and vague pain. They ran tests but couldn't pinpoint it. Dr. Elbokle was different. He actually sat and listened to my whole history, asked questions others hadn't. He connected dots I didn't even know were there and ordered one specific scan. Turned out to be something quite rare. He explained it all clearly, without sugarcoating, and laid out a real plan. I finally feel like I'm getting somewhere. (Patient of Dr. Wael)

Needed a minor cyst removed. Honestly,...
Oct 28, 2025
Doctor: Dr. Wael Osama Elbokle Hospital: Burjeel Medical City Abu Dhabi

Needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Elbokle's team made it simple. The nurse who prepped me was really calming, and the doctor himself popped in before to just say hello and confirm the spot. The whole thing was over in what felt like minutes. I was in and out the same morning, and the follow-up call to check on the healing was a nice touch. (Patient of Dr. Wael)

The place itself, Burjeel, is impressive—very...
Oct 13, 2025
Doctor: Dr. Wael Osama Elbokle Hospital: Burjeel Medical City Abu Dhabi

The place itself, Burjeel, is impressive—very clean and modern. But what stood out was the team. From the front desk person who helped me find my way when I got turned around, to the assistant who saw I was anxious and offered a glass of water. Dr. Elbokle runs a tight ship; everyone seemed to know what they were doing and worked together smoothly. It made a stressful day much easier to handle. (Patient of Dr. Wael)

What I'll remember most is how...
Jan 17, 2026
Doctor: Dr. Wael Osama Elbokle Hospital: Burjeel Medical City Abu Dhabi

What I'll remember most is how Dr. Elbokle talks to you. He doesn't rush. When I was explaining my symptoms, he put his phone away and just listened. He has this calm way of explaining things that doesn't make you feel stupid for asking basic questions. I'd built up a lot of fear around my health, and his straightforward, kind approach just took the edge right off it. (Patient of Dr. Wael)

I was really anxious about my...
Oct 07, 2025
Doctor: Dr. Walid Reda Sayed Hospital: Burjeel Medical City Abu Dhabi

I was really anxious about my stomach issues, to be honest. The hospital is huge and I got a bit lost finding the clinic. Dr. Walid didn't rush me at all. He listened, explained everything in simple terms, and even drew a little diagram. I left feeling like I finally understood what was happening and what to do. That meant a lot. (Patient of Dr. Walid)

Had a persistent cough. Saw Dr....
Sep 08, 2025
Doctor: Dr. Walid Reda Sayed Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough. Saw Dr. Walid Reda Sayed at Burjeel. He was efficient, asked the right questions, ordered a clear x-ray. Diagnosis was straightforward, treatment worked. No fuss. Would see him again for general concerns. (Patient of Dr. Walid)

My visit with Dr. Sayed was...
Dec 19, 2025
Doctor: Dr. Walid Reda Sayed Hospital: Burjeel Medical City Abu Dhabi

My visit with Dr. Sayed was very calming. He has a gentle way of speaking that puts you at ease. He took his time, and I never felt like just another appointment. His advice was thoughtful and practical. A very kind doctor. (Patient of Dr. Walid)

Finally! After weeks of feeling run-down...
Dec 05, 2025
Doctor: Dr. Walid Reda Sayed Hospital: Burjeel Medical City Abu Dhabi

Finally! After weeks of feeling run-down and getting nowhere, Dr. Walid figured it out. He was so thorough, checking things my previous doctor missed. I'm already feeling better on the new plan. Honestly, what a relief to have answers! (Patient of Dr. Walid)

Had a persistent stomach issue for...
Oct 03, 2025
Doctor: Dr. Wessam Alkrad Hospital: Burjeel Medical City Abu Dhabi

Had a persistent stomach issue for months. Dr. Alkrad saw me at Burjeel, ran the right tests quickly, and had a clear treatment plan by the end of the week. Back to normal now. Appreciated the no-nonsense approach. (Patient of Dr. Wessam)

I was really nervous after my...
Sep 16, 2025
Doctor: Dr. Wessam Alkrad Hospital: Burjeel Medical City Abu Dhabi

I was really nervous after my gallbladder surgery. The first few days were rough, but Dr. Alkrad checked on me every morning and adjusted my pain meds until it was manageable. He explained what was normal and what wasn't, which helped me stop worrying so much. The whole team was good, but his follow-up made the recovery less scary. (Patient of Dr. Wessam)

Look, I hate going to the...
Nov 09, 2025
Doctor: Dr. Wessam Alkrad Hospital: Burjeel Medical City Abu Dhabi

Look, I hate going to the doctor. But I felt awful. Dr. Alkrad was straight with me—told me what was wrong, what we could do, and what to expect. Got me sorted. Parking at the hospital is a nightmare, though. (Patient of Dr. Wessam)

It started with just feeling tired...
Dec 29, 2025
Doctor: Dr. Wessam Alkrad Hospital: Burjeel Medical City Abu Dhabi

It started with just feeling tired all the time. I put it off, but my wife finally made me book an appointment. Dr. Alkrad listened to everything, even the stuff I thought was minor. He asked a lot of questions, ordered some blood work, and figured out it was a thyroid issue. I was waiting a bit in the exam room, but once he came in, he gave me his full attention. On medication now and feeling like myself again. The process at Burjeel was smooth. (Patient of Dr. Wessam)

My 8-year-old son developed a high...
Dec 12, 2025
Doctor: Dr. Wissam Al Sahli Hospital: Burjeel Medical City Abu Dhabi

My 8-year-old son developed a high fever that wouldn't break for three days. We were so scared. The emergency room was busy, and I was a mess by the time we saw Dr. Al Sahli. He didn't rush us. He sat on the edge of the bed, talked directly to my son in a calm voice, and explained everything to me in simple terms. It turned out to be a nasty bacterial infection. He called the next day himself to check on him. Seeing my boy smile again meant everything. That kind of care for a frightened kid and his parents... it stays with you. (Patient of Dr. Wissam)

Had a persistent cough for weeks....
Nov 04, 2025
Doctor: Dr. Wissam Al Sahli Hospital: Burjeel Medical City Abu Dhabi

Had a persistent cough for weeks. Went to Burjeel. Saw Dr. Wissam Al Sahli. He listened, asked clear questions, ordered the right tests. Diagnosed a post-viral issue. Prescribed medication. Cough cleared up in a week. Efficient, knowledgeable. Got the job done. (Patient of Dr. Wissam)

I was quite anxious about some...
Dec 11, 2025
Doctor: Dr. Wissam Al Sahli Hospital: Burjeel Medical City Abu Dhabi

I was quite anxious about some ongoing stomach issues. Dr. Al Sahli has a very gentle way about him. He let me explain everything without interruption, and his questions were thoughtful. He didn't dismiss my worries, even the silly ones. The clinic was running a bit behind that day, but he never made me feel like a number. He took his time. It was just... reassuring. I left feeling heard and with a clear plan. (Patient of Dr. Wissam)

Honestly, I put off seeing a...
Sep 15, 2025
Doctor: Dr. Wissam Al Sahli Hospital: Burjeel Medical City Abu Dhabi

Honestly, I put off seeing a doctor about my fatigue for months. Big mistake! Dr. Al Sahli is fantastic. He connected dots I didn't even see—turns out my sleep apnea and diet were teaming up against me. The waiting area was packed, but once I was in his office, he was fully focused. I've been following his advice for six weeks now, and I have SO much more energy. I feel like myself again! Couldn't be happier with the care I received. (Patient of Dr. Wissam)

At my age, you get used...
Oct 24, 2025
Doctor: Dr. Yasmeen Nisa Ganie Hospital: Burjeel Medical City Abu Dhabi

At my age, you get used to doctors rushing you along. Dr. Ganie was different. She took her time with me at Burjeel, explained everything in simple terms, and made sure I was comfortable. The whole visit felt very calm. I left feeling properly looked after. (Patient of Dr. Yasmeen)

I was so nervous going in...
Nov 30, 2025
Doctor: Dr. Yasmeen Nisa Ganie Hospital: Burjeel Medical City Abu Dhabi

I was so nervous going in for my first check-up in years, my hands were shaking. Dr. Ganie just had this really calm way about her. She listened to all my worries, didn't make me feel silly, and walked me through each step. I'm actually not dreading my next appointment. (Patient of Dr. Yasmeen)

Saw Dr. Ganie for a persistent...
Dec 10, 2025
Doctor: Dr. Yasmeen Nisa Ganie Hospital: Burjeel Medical City Abu Dhabi

Saw Dr. Ganie for a persistent cough. Straight to the point, clear advice, sorted the prescription quickly. No fuss, got what I needed. Good experience. (Patient of Dr. Yasmeen)

I'd been putting off seeing a...
Jan 26, 2026
Doctor: Dr. Yasmeen Nisa Ganie Hospital: Burjeel Medical City Abu Dhabi

I'd been putting off seeing a doctor about this nagging stomach issue for months. Finally booked with Dr. Ganie. The waiting room was busy, I had to wait a bit past my time, which made me more anxious. But when I got in, she immediately put me at ease. She asked really specific questions about my diet and routine I hadn't even thought of, ordered the right tests, and called me herself with the results a few days later. It wasn't anything serious, just needed some lifestyle tweaks, but the way she handled it—from start to finish—made all the difference. (Patient of Dr. Yasmeen)

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VO-284, Eldeco Centre 110017