Prof. A. Bülent Oktay

As a 72-year-old with a complex history of recurring kidney stones, I was terrified when the pain returned worse than ever. Dr. Oktay at Acibadem Bursa didn't just see another elderly patient; he saw the whole picture. He explained my options for a minimally invasive procedure with such clarity, even drawing diagrams for my family. The surgery was a complete success, but what truly amazed me was his follow-up. He personally called me two days after discharge to check on my pain levels. A doctor who still makes house calls, even if by phone, is a rare treasure.

Our 8-year-old son developed sudden, severe abdominal pain and we rushed to the emergency room in a panic. Dr. Oktay was the on-call urologist and immediately calmed us all down. He spoke directly to our son in a gentle, playful way, explaining the ultrasound like a space mission to find the 'hidden crystal' (it was a ureteral stone). He managed a pediatric case we feared would need surgery with careful monitoring and medication. He turned a traumatic emergency into an adventure for our child. We left with a signed drawing from our son to 'Dr. Bülent, the stone explorer.'

I came in for what I thought was a routine checkup for an elevated PSA level. Dr. Oktay's thoroughness changed my life. Instead of just ordering another test, he spent 40 minutes reviewing my family history and previous scans. His suspicion led to a targeted biopsy that revealed a very early-stage, localized prostate cancer. He presented all options—active surveillance, radiation, surgery—without pressure. I chose robotic surgery, which he performed. Six months later, I'm cancer-free with minimal side effects. His approach wasn't just treating a number; it was detective work that saved me.

After a botched varicocele repair at another clinic left me in chronic pain and hopeless, I was skeptical of any urologist. My first follow-up with Dr. Oktay was different. He listened for 25 minutes straight, took notes, and then said, 'Your previous experience is a problem we will solve together.' He didn't promise miracles but outlined a meticulous, multi-step revision plan involving microsurgery. The procedure was complex, but his confidence was reassuring. Now, three months post-op, the pain is gone. He repaired more than a vein; he restored my faith in medical care. His aftercare protocol was exhaustive, and his assistant always answered my emails the same day.