Patient Experience
I arrived as a true emergency on a Sunday evening with a severe, blistering reaction covering my chest and back, hours after starting a new antibiotic. Dr. Özden was called in urgently. He identified it immediately as a potential Stevens-Johnson Syndrome precursor. His calm was arresting amidst my panic. He didn't just prescribe; he personally supervised my first doses of emergency medication in the clinic, monitored me for two hours, and set up a detailed hourly symptom log for my caregiver. He gave me his direct line for the night. This wasn't just treatment; it was a protective, hands-on crisis management that prevented hospitalization. The empathy and authority he displayed were unforgettable.
For years, I struggled with hidradenitis suppurativa, a condition dismissed by many as 'just boils.' Dr. Özden approached it as a complex inflammatory puzzle. He didn't just offer surgery; he designed a multi-phase strategy. Phase one was a tailored biologic therapy to calm the systemic inflammation. After six months, he performed a radical excision of the chronic tracts—not just lancing—explaining the architecture of the disease under the skin. The surgery was intricate, and the wound care plan he devised was incredibly detailed, involving specific silicone gels and pressure garments. Now, in remission, my follow-ups feel like collaborative check-ins. He treats the whole disease, not just the holes in the skin.
My 82-year-old mother was diagnosed with metastatic colon cancer after a fall. Other doctors spoke only of palliative care. Dr. Özkan Kanat was different. He spent an hour with us, explaining a targeted therapy approach that considered her frailty. He didn't just treat the cancer; he treated my mother—managing her pain, her appetite, even her mood. At Acıbadem Bursa, his team coordinated everything. It's been 18 months. She's gardening again. He gave us time we never thought we'd have, with quality. We call him 'the architect of hope.'
Our 7-year-old daughter's leukemia relapsed. The world collapsed. Dr. Kanat met us in the emergency department at midnight, still in his coat from home. He has a way of speaking to children—he kneeled, showed her pictures of 'superhero cells' on his phone, and called her treatment a 'secret mission.' For us parents, he was brutally honest yet impossibly kind. He pioneered a CAR-T cell therapy access path for us in Turkey when options seemed gone. His follow-up is relentless; he texts to check her fever himself. He didn't save a patient; he saved our entire future.
I'm a 45-year-old engineer with a rare peritoneal mesothelioma—a surgical nightmare. Dr. Kanat presented my case as a 'complex puzzle,' not a death sentence. He led a 12-hour cytoreductive surgery with HIPEC at Acıbadem Bursa, assembling a team like a conductor. What stays with me is his philosophy: 'We attack the disease, but we must protect the person.' His post-op visits were at 7 AM, with detailed sketches of my insides. He remembers every lab value. Two years later, I'm in remission. He's a scientist-warrior with a human heart.
Routine checkup after breast cancer, five years clear. I expected a quick 'all good, see you next year.' Dr. Kanat did a full hour. He asked about my bone density, my cardiac health post-radiation, my fear of recurrence—things no one else mentioned. He ordered advanced genomic testing on my old tissue 'to sleep better,' he said. He explained the latest research on lifestyle and recurrence in Turkish so clear my farmer husband understood. He doesn't do 'routine.' Every visit is a deep dive. I left not just with a clean bill of health, but with a personalized map for the next decade.
I brought my 8-year-old son, Kerem, to Dr. Petek Ari Turaci after he was diagnosed with a rare metabolic disorder that made meal times a nightmare. Other doctors just gave us restrictive lists. Dr. Turaci was different. She spent an hour with Kerem, asking about his favorite cartoon characters and foods. She created a 'Superhero Fuel Plan' with color-coded portions and recipes disguised as 'power potions.' She didn't just treat a patient; she empowered a little boy. His energy levels are stable now, and he proudly explains his 'special fuel' to his friends. This wasn't dietary management; it was a transformation.
As a 72-year-old with congestive heart failure and newly diagnosed type 2 diabetes, I felt overwhelmed by conflicting dietary advice. My appointment with Dr. Turaci at Acibadem Bursa was a revelation. She examined my medications, my cultural eating habits (I'm from the Black Sea region), and even my limited mobility. She didn't ban my beloved cornbread; she modified the recipe. She created a weekly meal map that considered my salt intake, blood sugar, and heart health in one cohesive, simple plan. Her follow-up call two weeks later to adjust portions showed genuine care. My latest tests show marked improvement. She harmonized science with the reality of my life.
This review is for a true emergency dietary intervention. My wife, post-bariatric surgery at another hospital, developed severe dumping syndrome and electrolyte imbalances. She was in agony after every sip of water. We came to Acibadem Bursa in distress. Dr. Turaci took one look at her charts and admitted her for immediate nutritional stabilization. She designed a minute-by-minute 'rehydration and reintroduction protocol,' using specific temperatures and osmolarities of fluids we'd never heard of. She was at the bedside at 7 AM for three days straight, adjusting each milliliter. She turned a surgical complication into a manageable recovery path. Her expertise in acute dietary crisis is nothing short of lifesaving.
I consulted Dr. Turaci for what I thought was a routine check-up before my marathon training. I'm a 40-year-old, seemingly healthy athlete. Through detailed questioning and analysis, she identified a pattern of 'relative energy deficiency in sport' (RED-S) that my GP had missed. My intense training was silently undermining my bone density and hormonal health. She crafted a periodized nutrition strategy that aligned with my training cycles, focusing on timing and micronutrient density, not just calories. It was a complex, dynamic plan for a complex body in motion. My performance and recovery have soared, and a follow-up DEXA scan showed improved bone health. She looks at the system, not just the symptom.
My family and I are grateful for the care we received from Dr. dr Saim Sağ. The hospital staff was also very supportive.
For three years, I was a prisoner in my own body due to trigeminal neuralgia. The 'suicide disease,' they call it. I'm 68, and I had seen countless doctors. Dr. Reşat Gökağaçlı at Acibadem Bursa was different. He didn't just look at my MRI; he listened to the story of the pain. His approach was a combination of precise nerve blocks and a new medication regimen he tailored personally. The relief wasn't instant, but gradual, like a sunrise after a long night. For the first time in years, I can wash my face without screaming. He gave me my life back, not just treatment.
Our 8-year-old daughter, Elif, developed complex regional pain syndrome (CRPS) after a minor ankle sprain. It was a nightmare—she couldn't bear the touch of a bedsheet. Pediatric pain specialists were scarce. Dr. Gökağaçlı, though an adult specialist, took her case with incredible compassion. He created a whole fantasy narrative about 'calming the angry fire fairies' in her foot, combining it with gentle sympathetic nerve blocks. He coordinated with a pediatric physiotherapist. His office had toys. He spoke to her, not just to us. Her recovery has been miraculous. He treated the child, not just the chart.
I arrived at Acibadem Bursa's ER at 2 AM with an acute lumbar disc herniation. I couldn't stand, couldn't sit—just frozen in agony. Dr. Gökağaçlı was on call. Within an hour, he performed an emergency epidural steroid injection under fluoroscopy. The precision was everything. The relief was so sudden I cried. But what stuck with me was his follow-up. He called me himself the next afternoon to check in. He then designed a comprehensive plan involving targeted physical therapy to prevent recurrence. He turned a traumatic emergency into a managed care pathway.
As a 42-year-old marathon runner, a failed back surgery syndrome diagnosis was my worst fear realized. The scar tissue from my first surgery was causing relentless sciatica. Dr. Gökağaçlı approached it like a master strategist. He explained the intricate 'pain map' and proposed a series of advanced radiofrequency ablations to the medial branch nerves, not as a cure, but as a bridge to restore function. His honesty was refreshing—no false promises. Post-procedure, he personally guided my very gradual return to running. It's a management partnership. I'm not pain-free, but I am in control and active again, thanks to his nuanced, long-view expertise.
Dr. dr Saim Sağ provided exceptional care for my cardiology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Bursa Hospital. Dr. dr Saim Sağ explained everything clearly and made me feel comfortable.
Dr. dr Şahin Zeteroğlu provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Bursa Hospital. Dr. dr Şahin Zeteroğlu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Şahin Zeteroğlu's expertise. Highly recommend for obstetrics and gynaecology treatment.