Patient Experience

Patient experience at Acibadem Bursa Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, General Surgery, making Acibadem Bursa Hospital a preferred hospital in Bursa for planned and emergency treatment.
My family and I are grateful...
Jul 24, 2025
Doctor: Prof. M.D. Şahin Zeteroğlu Hospital: Acibadem Bursa Hospital

My family and I are grateful for the care we received from Dr. dr Şahin Zeteroğlu. The hospital staff was also very supportive.

The recovery process was smooth thanks...
Aug 04, 2025
Doctor: Assoc. Prof. M.D. Saim Sağ Hospital: Acibadem Bursa Hospital

The recovery process was smooth thanks to Dr. dr Saim Sağ's expertise. Highly recommend for cardiology treatment.

My 82-year-old father was admitted to...
Oct 26, 2025
Doctor: M.D. Salih Gülten Hospital: Acibadem Bursa Hospital

My 82-year-old father was admitted to Acibadem Bursa with acute urinary retention and confusion. Dr. Salih Gülten didn't just treat the prostate issue—he noticed subtle signs others missed and ordered tests revealing an underlying electrolyte imbalance affecting his cognition. His approach was holistic: he coordinated with geriatrics, explained everything to us in simple Turkish with hand-drawn diagrams, and even adjusted medications considering my father's mild dementia. The transurethral procedure was successful, but what stood out was Dr. Gülten's post-op visit where he spent 20 minutes teaching me how to monitor for complications at home. He treated my father with such dignity, calling him 'Amca' respectfully. We're forever grateful.

Our 7-year-old son had recurrent UTIs...
Dec 03, 2025
Doctor: M.D. Salih Gülten Hospital: Acibadem Bursa Hospital

Our 7-year-old son had recurrent UTIs and extreme anxiety about doctors. Dr. Gülten transformed the experience—he had toy medical instruments in his office, let our son listen to his own heartbeat first, and diagnosed a previously undetected mild ureteral reflux without invasive imaging initially. He created a 'superhero plan' involving timed voiding charts with stickers. During the minimally invasive correction, he allowed me to accompany my son until anesthesia took effect. At our 3-month follow-up, my son actually asked if he could visit Dr. Salih again! The care was pediatric-focused yet medically precise—a rare combination in urology.

I arrived at emergency at 2...
Aug 05, 2025
Doctor: M.D. Salih Gülten Hospital: Acibadem Bursa Hospital

I arrived at emergency at 2 AM with a kidney stone—the worst pain of my life. Dr. Gülten was on call and immediately ordered imaging showing a 9mm obstructing stone. What impressed me was his transparency: he explained exactly why emergency lithotripsy was needed versus waiting, including risks. During the procedure, I was awake but sedated, and he narrated what was happening in a calm voice. Post-procedure, he personally showed me the stone fragments and explained dietary changes specific to Turkish cuisine (less çay, more ayran!). His follow-up call the next day to check on my pain level was unexpected and deeply caring. Emergency urology handled with both expertise and humanity.

As a 45-year-old woman with complex...
Sep 24, 2025
Doctor: M.D. Salih Gülten Hospital: Acibadem Bursa Hospital

As a 45-year-old woman with complex interstitial cystitis dismissed by three other urologists, Dr. Gülten approached my case differently. He spent our first 90-minute consultation mapping my symptoms against my menstrual cycle and stress triggers, then ordered specialized urodynamics not typically available in Bursa. His innovative treatment combined bladder instillations with pelvic floor physical therapy referrals and mindfulness techniques. When standard medications failed, he researched emerging European trials and found a compatible off-label treatment. After 18 months under his care, my pain days decreased from 25 to 4 monthly. Dr. Gülten doesn't just follow protocols—he creates individualized solutions for complex chronic conditions.

As a 78-year-old with metastatic prostate...
Oct 21, 2025
Doctor: Prof. M.D. Salim Başol Tekin Hospital: Acibadem Bursa Hospital

As a 78-year-old with metastatic prostate cancer, I had been through three different treatment protocols that failed. Dr. Salim Başol Tekin at Acibadem Bursa Hospital didn't just look at my charts—he spent an hour asking about my life before cancer, my gardening, even my late wife. He designed a targeted therapy approach I could tolerate at my age, explaining it to my son in Turkish and to me in simpler terms. Six months later, my PSA levels have dropped dramatically, and I'm back tending my roses. He treats the person, not just the scan.

Our 9-year-old daughter's leukemia relapse left...
Sep 08, 2025
Doctor: Prof. M.D. Salim Başol Tekin Hospital: Acibadem Bursa Hospital

Our 9-year-old daughter's leukemia relapse left us terrified. Dr. Tekin created a bridge between pediatric and adult oncology that felt seamless. He'd kneel to her eye level, show her cartoon diagrams of 'bad cells,' and let her name her medication. When side effects hit hard, he was at the hospital at 10 PM adjusting her protocol. What stunned us was his coordination with a child psychologist and nutritionist—a full ecosystem of care. Now in remission, she draws pictures of 'Dr. Salim the Cell Warrior' for every visit.

I arrived at Acibadem Bursa through...
Oct 09, 2025
Doctor: Prof. M.D. Salim Başol Tekin Hospital: Acibadem Bursa Hospital

I arrived at Acibadem Bursa through the ER with acute spinal cord compression from an undiagnosed lymphoma—couldn't feel my legs. Dr. Tekin took one look at my MRI and mobilized a team within 90 minutes: radiation oncology, neurosurgery, and his own chemo plan. He explained the brutal urgency without sugarcoating but with calm precision. The emergency radiation started that night. Three days later, sensation returned to my toes. He fought for my nervous system like it was his own, calling me his 'midnight marathon patient' during those critical 72 hours.

As a 42-year-old with a rare...
Sep 10, 2025
Doctor: Prof. M.D. Salim Başol Tekin Hospital: Acibadem Bursa Hospital

As a 42-year-old with a rare gastrointestinal stromal tumor (GIST), my 'routine surveillance' scan showed a suspicious shadow. Dr. Tekin didn't wait for the next appointment—he called me personally, his voice steady but urgent. He'd already consulted with a specialist in Ankara and had a molecular analysis request pending. During follow-up, he used a 3D reconstruction of my CT to show me exactly where the cells might be hiding, turning abstract fear into a tangible map we could attack. His proactive vigilance turned what could have been a recurrence into a preemptive strike with adjusted targeted therapy.

Dr. dr Semra Pehlivan provided exceptional...
Jul 26, 2025
Doctor: Dr. Semra Pehlivan Hospital: Acibadem Bursa Hospital

Dr. dr Semra Pehlivan provided exceptional care for my dietary condition. The treatment was personalized and effective.

I was impressed by the professional...
Nov 01, 2025
Doctor: Dr. Semra Pehlivan Hospital: Acibadem Bursa Hospital

I was impressed by the professional approach at Acibadem Bursa Hospital. Dr. dr Semra Pehlivan explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Aug 20, 2025
Doctor: Dr. Semra Pehlivan Hospital: Acibadem Bursa Hospital

The recovery process was smooth thanks to Dr. dr Semra Pehlivan's expertise. Highly recommend for dietary treatment.

My family and I are grateful...
Nov 23, 2025
Doctor: Dr. Semra Pehlivan Hospital: Acibadem Bursa Hospital

My family and I are grateful for the care we received from Dr. dr Semra Pehlivan. The hospital staff was also very supportive.

Dr. dr Şenol Coşkun provided exceptional...
Nov 06, 2025
Doctor: M.D. Şenol Coşkun Hospital: Acibadem Bursa Hospital

Dr. dr Şenol Coşkun provided exceptional care for my cardiology condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 16, 2025
Doctor: M.D. Şenol Coşkun Hospital: Acibadem Bursa Hospital

I was impressed by the professional approach at Acibadem Bursa Hospital. Dr. dr Şenol Coşkun explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 13, 2025
Doctor: M.D. Şenol Coşkun Hospital: Acibadem Bursa Hospital

The recovery process was smooth thanks to Dr. dr Şenol Coşkun's expertise. Highly recommend for cardiology treatment.

My family and I are grateful...
Sep 26, 2025
Doctor: M.D. Şenol Coşkun Hospital: Acibadem Bursa Hospital

My family and I are grateful for the care we received from Dr. dr Şenol Coşkun. The hospital staff was also very supportive.

I brought my 8-year-old son, Ali,...
Nov 22, 2025
Doctor: M.D. Serdar Değer Hospital: Acibadem Bursa Hospital

I brought my 8-year-old son, Ali, to Dr. Serdar Değer after he fainted during a school football match. Our family doctor suspected a heart murmur. From the moment we entered his office at Acibadem Bursa, Dr. Değer had this incredible way of talking directly to Ali, not just to me. He explained how the heart works using a cartoon diagram and called Ali 'little engineer.' The echocardiogram revealed a minor atrial septal defect. Instead of immediate surgery, Dr. Değer proposed a careful monitoring plan, saying 'Let's watch this tiny window together.' His approach turned a terrifying diagnosis into a manageable journey. Six months later, Ali is back playing football, and we have a cardiologist who feels like part of our family.

As a 72-year-old retired teacher with...
Oct 01, 2025
Doctor: M.D. Serdar Değer Hospital: Acibadem Bursa Hospital

As a 72-year-old retired teacher with hypertension, I considered my annual checkups a bureaucratic necessity. That changed completely with Dr. Değer. During my routine visit last November, he spent an extra twenty minutes reviewing my ECG from three years prior, comparing it millimeter by millimeter. He noticed a subtle change in the T-wave pattern that everyone else had missed. 'Professor,' he said (he always calls me this), 'your heart is writing us a very quiet letter.' Subsequent tests revealed early-stage coronary artery disease. He designed a non-invasive treatment plan combining precise medication adjustment with specific breathing exercises he taught me himself. He didn't just treat a heart; he deciphered its silent language.

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VO-284, Eldeco Centre 110017