Patient Experience
My mother was admitted to SRM Prime Hospital, and Dr. Prabhu was her attending physician. What stood out was how he kept our whole family in the loop. He'd call me directly after his rounds to explain the day's plan in simple terms, and he always had time for our questions. That kind of clear communication took a huge weight off our shoulders during a stressful time. (Patient of Dr. Prabhu)
Had a stubborn fever that wouldn't quit. Went to see Dr. Prabhu at SRM Prime. He listened, asked the right questions, and sorted it out. No fuss, got me feeling better. Good doctor. (Patient of Dr. Prabhu)
I'd been putting off a general check-up for years, honestly because I hate hospitals. The parking at SRM Prime was a nightmare that morning, which put me in a bad mood. But from the moment I walked into Dr. Prabhu's room, it was different. He saw I was nervous and just started with a normal conversation. He explained every step of the examination before he did it, and when the blood work came back with a slightly high sugar level, he didn't just hand me a pamphlet. He drew a simple diagram on his notepad to show how diet changes would help. I finally feel like I understand my own health. (Patient of Dr. Prabhu)
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Manoj Kumar actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it all without making me feel stupid, and we finally had a plan. It was a relief just to have an answer. (Patient of Dr. Manoj)
Had to get a small cyst removed. Honestly, I was nervous about the whole hospital thing. But Dr. Kumar made it simple. He walked me through exactly what would happen, the procedure itself was quick, and I was in and out of SRM Prime in a couple of hours. Parking was a bit of a hunt, but the actual experience was smooth. No drama, just got it done. (Patient of Dr. Manoj)
The place itself (SRM Prime in Ramapuram) is clean and calm, which helps when you're not feeling great. But what really stood out was the front desk lady. I was flustered and forgot my insurance papers. She was so patient, helped me sort it out on my phone, and even found me a seat while I figured it out. It's those little things that make a difference. (Patient of Dr. Manoj)
My kid was scared to see any doctor. Dr. Kumar didn't just talk to me; he got down on my daughter's level, showed her his stethoscope, let her listen to her own heartbeat. He has this really calm way of talking that just puts you at ease. She left asking when we could go back, which is saying something. (Patient of Dr. Manoj)
My mother was admitted to SRM Prime Hospital, and Dr. Sharath Rajkumar was in charge. Honestly, we were all scared and had a million questions. He took the time to sit with us in the waiting area, explained everything in simple terms—no confusing medical jargon—and actually listened to our concerns. He called me personally with updates twice, even after his shift. That kind of care for the family makes a huge difference when you're feeling helpless. (Patient of Dr. Sharath)
First time seeing a doctor on my own and I was a nervous wreck. The clinic was busy and I had to wait a bit, which made it worse. But Dr. Rajkumar was so calm. He didn't rush me at all, let me explain all my weird symptoms, and actually laughed kindly when I apologized for being anxious. He said 'It's my job to worry so you don't have to.' Left feeling like a weight was lifted, and the treatment he suggested worked. (Patient of Dr. Sharath)
Saw Dr. Sharath Rajkumar for a persistent stomach issue. Straight to the point, clear diagnosis, gave me options for treatment. No fluff. Fixed the problem. What more do you want? Parking at Ramapuram is always a hassle, but the appointment itself was efficient. (Patient of Dr. Sharath)
I'd been putting off seeing a doctor about this nagging fatigue for months. Finally went to SRM Prime and got Dr. Rajkumar. The visit itself was pretty standard—check-up, some questions. But it was the follow-up that got me. He noticed something off in my bloodwork that I'd brushed aside. Called me himself to discuss it, pushed for one more test 'just to be sure.' Turns out, it was a minor thyroid thing, easily managed now. I keep thinking what if I'd gone to someone less attentive? He didn't just treat a complaint; he actually looked. (Patient of Dr. Sharath)
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Ravindra Kumar actually sat and listened to everything, even the small stuff I thought was irrelevant. He ordered some specific tests others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up typically. He explained it all with a diagram on his notepad—no confusing medical jargon. I felt heard for the first time, and we finally had a real answer. (Patient of Dr. P.)
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kumar made it so straightforward. The whole thing took maybe twenty minutes in his clinic at SRM Prime. He talked me through each step, the local anesthetic did its job, and I was in and out. The parking lot was packed that day, but the procedure itself was completely smooth. Follow-up was easy, and the scar is barely there now. (Patient of Dr. P.)
The hospital itself is calm, which helps when you're not feeling great. But what really stood out was the front desk staff. My appointment got mixed up somehow, and they sorted it out without any fuss, got me in to see Dr. Kumar without a huge wait. The nurse who took my vitals was really kind, cracked a joke that actually made me smile. It’s a small thing, but when you're anxious, those small things make a big difference. (Patient of Dr. P.)
You know how some doctors make you feel like you're just a list of symptoms? Dr. Kumar isn't like that. When my mother was admitted, he'd come in, pull up a chair, and talk to her directly, not just to me. He has this quiet, patient way about him. He never rushed us, even when we asked the same question twice. It felt like we were talking to a very knowledgeable, caring family friend who just happened to also be a brilliant doctor. (Patient of Dr. P.)
I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Narayanan was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. He ordered a specific test the others hadn't. Turned out it was something pretty rare with my thyroid. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again. He just didn't give up. (Patient of Dr. A.)
Had to get a small cyst removed. Honestly, I was nervous at first—any procedure is scary. But Dr. Narayanan talked me through every single step before we started, even drew a little diagram. The whole thing was over in what felt like ten minutes. Hardly any pain afterwards. It was just... straightforward. Exactly what you hope for with something routine. (Patient of Dr. A.)
The hospital itself is nice and calm, which helped a lot. I was early for my appointment and the parking was full, so I was a bit flustered. The front desk lady saw me and was really kind about it, helped me find a spot. Even the nurse who took my vitals had a chat with me about my garden to distract me. It felt like people there actually see you as a person, not just a chart. (Patient of Dr. A.)
What I remember most is how he spoke to my elderly mother. She gets confused easily. He didn't talk over her head to me; he knelt down by her chair, looked her in the eye, and used simple words. He checked if she understood, and he wasn't in a rush. You don't see that much anymore. That patience meant the world to us. (Patient of Dr. A.)
I was so scared going in for my first check-up as an adult. My hands were literally shaking. Dr. Kumar just talked to me like a normal person, explained everything in simple words, and didn't rush me at all. I left feeling like I could actually handle this 'being a grown-up' thing. The hospital was busy but he made time. (Patient of Dr. C.)