Patient Experience
My hands were shaking in the waiting room at SRM Prime. It was my first time seeing a doctor alone. Dr. Chandrasekar walked in, and the first thing he did was ask me to take a deep breath. He didn't rush. He explained everything about my stomach issue in simple words, even drew a little diagram. I left feeling like a weight was gone, not because of a pill, but because someone actually listened and made me feel like I could handle it. (Patient of Dr. Chandrasekar)
Had a persistent skin rash. Went to SRM Prime Hospital. Dr. Chandrasekar K. saw me. He diagnosed it quickly, prescribed a cream. It cleared up in a week. No fuss. Efficient. Would see him again for general issues. (Patient of Dr. Chandrasekar)
I was quite worried about my father's constant fatigue. Dr. Chandrasekar was so gentle with him. He spoke softly, asked about his daily routine, not just his symptoms. He took the time to reassure us both, and his treatment plan was very considerate. We are very grateful for his kind attention. (Patient of Dr. Chandrasekar)
Finally! After months of this nagging joint pain and two other doctors who just shrugged, Dr. Chandrasekar actually figured it out. He asked a ton of questions, even some I thought were unrelated. The parking lot was packed that day, but it was so worth the wait. I've been following his advice for two weeks now and I feel like a new person. What a relief! (Patient of Dr. Chandrasekar)
I'd been to three other doctors for this weird, constant fatigue and stomach pain. Everyone said it was just stress. Dr. Balamurugan actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue affecting my gut. He explained it in a way that finally made sense. I'm on the right treatment now and feel like myself again. (Patient of Dr. Balamurugan)
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure at SRM Prime was straightforward, though. Dr. Balamurugan talked me through each step as he did it, which kept me calm. It was over before I knew it, and the recovery was exactly as he said it would be—no surprises. Just a simple, smooth experience. (Patient of Dr. Balamurugan)
The hospital itself is nice and clean, which helps when you're feeling anxious. But what really stood out was the front desk lady, Lakshmi. I was confused about my insurance paperwork and she sat with me for ten minutes, figured it all out, and even walked me to the billing department. Little things like that make a stressful visit much easier. Dr. Balamurugan's clinic runs well because his team is on the ball. (Patient of Dr. Balamurugan)
What I appreciate most about Dr. Balamurugan is how he talks to you. He doesn't rush. He sits down, looks you in the eye, and answers every single question without making you feel silly for asking. When my dad was sick, he spoke to him with so much patience and respect. It's not just about the medicine; it's about feeling like you're being heard by someone who genuinely cares. (Patient of Dr. Balamurugan)