Patient Experience

Patient experience at İstinye University Liv Hospital Bahcesehir – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making İstinye University Liv Hospital Bahcesehir a preferred hospital in Esenyurt for planned and emergency treatment.
Our 16-year-old son, a tech prodigy,...
Nov 03, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

Our 16-year-old son, a tech prodigy, was bedridden with crippling fatigue and diffuse pain after a mild viral infection. Doctors suggested it was 'psychosomatic.' Prof. Kobak recognized it as post-viral juvenile fibromyalgia. Instead of just medication, he connected us with a physiotherapist specializing in pediatric chronic pain and designed a 'gamified' pacing app to help our son manage his energy. He validated his suffering and gave him tools, not just pills.

As a 45-year-old chef, I was...
Sep 17, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

As a 45-year-old chef, I was losing my sense of taste and developing painful mouth ulcers and sinus issues. An ENT specialist found nothing. Prof. Kobak, piecing together these seemingly unrelated symptoms, diagnosed me with Wegener's Granulomatosis. His rapid intervention with immunosuppressants saved my kidneys from silent damage. He literally saved my career and my health by connecting dots no one else saw.

My 80-year-old mother with severe osteoporosis...
Aug 05, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

My 80-year-old mother with severe osteoporosis suffered a complex vertebral fracture. Her pain was unbearable, and she was giving up. Prof. Kobak coordinated a same-day emergency procedure with interventional radiology for a kyphoplasty. More importantly, he spent an hour with our family, outlining a post-fracture care plan that involved everyone. His compassionate urgency and clear command of the situation gave us all hope and direction.

I am a 33-year-old woman diagnosed...
Sep 06, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

I am a 33-year-old woman diagnosed with Lupus. My greatest fear was not being able to have children. Prof. Kobak developed a pre-conception plan years in advance, adjusting my medications to the safest options and coordinating closely with a high-risk obstetrician. My pregnancy was closely monitored but uneventful, and I now have a healthy baby. He managed my disease while honoring my life's goal.

A 52-year-old construction manager, I ignored...
Oct 09, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

A 52-year-old construction manager, I ignored joint pain for years until I couldn't grip a hammer. Prof. Kobak diagnosed advanced rheumatoid arthritis. His approach was a revelation: he started treatment in his office the same day and enrolled me in a digital symptom tracker program. The recovery wasn't linear, we had to adjust medications twice, but his constant accessibility via the patient portal made the journey manageable. I'm back supervising sites, pain-free.

My 5-year-old developed a bright red...
Nov 27, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

My 5-year-old developed a bright red rash on his cheeks and began refusing to walk. Pediatricians were puzzled. Prof. Kobak identified it as Parvovirus B19-associated arthritis, a transient but painful condition in children. He avoided aggressive treatment, instead using gentle anti-inflammatories and reassuring us daily with updates. His conservative, watchful approach resolved the issue completely in three weeks, with no side effects.

As a 29-year-old marathon runner, I...
Sep 14, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

As a 29-year-old marathon runner, I was devastated by a diagnosis of Ankylosing Spondylitis. I thought my running days were over. Prof. Kobak, himself a sports enthusiast, crafted a treatment plan centered on biologic therapy and a rigorous, specific physio regimen to maintain spinal mobility. He didn't tell me to stop running; he taught me how to run smarter. I've since completed two more marathons, slower but with immense gratitude.

My husband, 60, was diagnosed with...
Oct 25, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

My husband, 60, was diagnosed with Scleroderma, and his hands were becoming claw-like and useless. We felt hopeless. Prof. Kobak initiated an aggressive combination therapy and referred him to a specialized hand therapist. The progress was slow, over 18 months, but the hardening of his skin softened, and he regained the ability to write his name and hold a glass. Prof. Kobak celebrated these small victories with us, which meant everything.

I am a 41-year-old musician with...
Aug 17, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

I am a 41-year-old musician with palindromic rheumatism, sudden, fleeting attacks of joint swelling that would vanish before I could see a doctor. No one could catch it. Prof. Kobak had me keep a detailed video diary of the attacks. Reviewing my videos, he confirmed the diagnosis and started a preventive medication. The unpredictable attacks that haunted my life and threatened my performances have now completely ceased.

Our teenage daughter developed severe, unexplained...
Sep 24, 2025
Doctor: Prof. MD. Senol Kobak Hospital: İstinye University Liv Hospital Bahcesehir

Our teenage daughter developed severe, unexplained chest pain and shortness of breath. Cardiologists found nothing. Prof. Kobak diagnosed it as costochondritis, an inflammation of the chest wall, linked to her underlying hypermobility spectrum disorder. He treated the inflammation and designed a breathing and postural exercise program. He solved a terrifying cardiac scare with a rheumatological insight and practical rehab.

We brought our 3-year-old son, Ali,...
Aug 31, 2025
Doctor: Asst. Prof. MD. Cansu Muluk Hospital: İstinye University Liv Hospital Bahcesehir

We brought our 3-year-old son, Ali, to Dr. Muluk after he developed a strange, persistent rash that three other pediatricians couldn't diagnose. It wasn't just red patches; it had a peculiar geometric pattern. Dr. Muluk spent nearly an hour examining him, asking detailed questions about recent activities, down to the brand of his new socks. She consulted a dermatology atlas on her tablet, then had a 'lightbulb moment.' She asked if he'd been playing with the magnetic building tiles from his birthday. He had, constantly. She diagnosed 'contact dermatitis from nickel', the tiny metal balls in the tiles. She prescribed a topical cream and suggested switching to wooden blocks. The rash cleared in days. Her detective work was incredible; she solved a mystery everyone else missed.

My 14-year-old daughter, Zeynep, a competitive...
Nov 20, 2025
Doctor: Asst. Prof. MD. Cansu Muluk Hospital: İstinye University Liv Hospital Bahcesehir

My 14-year-old daughter, Zeynep, a competitive swimmer, developed severe shoulder pain. We saw sports medicine doctors who recommended immediate rest. Dr. Muluk took a different approach. During the consultation, she noticed Zeynep's posture and asked about her school backpack and phone habits. She connected the shoulder pain to thoracic outlet syndrome exacerbated by swimming posture and constant phone use. Her treatment plan was holistic: specific physical therapy exercises, ergonomic adjustments for studying, and a modified swim training schedule. She even emailed Zeynep's coach with safe drills. It wasn't a quick fix; it was about sustainable health. Zeynep is now pain-free and swimming better than ever. Dr. Muluk treats the whole child, not just the symptom.

Our newborn, Kaan, was diagnosed with...
Aug 23, 2025
Doctor: Asst. Prof. MD. Cansu Muluk Hospital: İstinye University Liv Hospital Bahcesehir

Our newborn, Kaan, was diagnosed with a complex congenital laryngeal web, a rare airway obstruction, at another hospital. We were terrified and told he needed highly specialized surgery. We found Dr. Muluk. She didn't just review the files; she coordinated a virtual meeting with a pediatric otolaryngologist in Ankara and a pediatric pulmonologist in İzmir, all before we even had our first in-person appointment. She led the team, explaining every step to us in calm, clear language, using a model of the larynx. The surgery at Liv Hospital was a success. Her post-op care was meticulous; she visited Kaan twice daily, even on weekends, monitoring his breathing sounds with her own stethoscope. She gave us her personal number for night-time worries. She guided us through a medical labyrinth with unmatched expertise and profound compassion.

As a 72-year-old grandfather, I was...
Oct 19, 2025
Doctor: Asst. Prof. MD. Cansu Muluk Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old grandfather, I was the primary caregiver for my 5-year-old granddaughter, Elif, during her parents' work trip. She spiked a very high fever and became lethargic. In a panic, I took her to the emergency department at Liv Hospital. Dr. Muluk was the on-call pediatrician. She was incredibly patient with a flustered old man. She examined Elif thoroughly and diagnosed atypical pneumonia. What stood out was how she included me in the care plan. She wrote down the medication schedule in large print, drew simple pictures of what to watch for, and scheduled a follow-up video call for the next day to check in, knowing I wasn't tech-savvy. She treated me with such respect and made sure I felt capable. She cared for both the patient and the caregiver. Elif recovered quickly, and I felt like a competent guardian again, thanks to Dr. Muluk's extraordinary kindness and clear communication.

The recovery process was smooth thanks...
Oct 12, 2025
Doctor: Spec. MD. Yusuf Baskiran Hospital: İstinye University Liv Hospital Bahcesehir

The recovery process was smooth thanks to Dr. Spec. MD. Yusuf Baskiran's expertise. Highly recommend for obstetrics and gynaecology treatment.

I'm a 72-year-old retired engineer with...
Oct 01, 2025
Doctor: Spec. MD. Kivanc Eren Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 72-year-old retired engineer with a complex arrhythmia history that baffled three other cardiologists. Dr. Eren didn't just look at my charts, he spent 45 minutes asking about my daily habits, my gardening routine, even how I sleep. He discovered my palpitations correlated with specific gardening postures! His solution wasn't just medication adjustment; he designed a gentle stretching routine and prescribed a wearable monitor for two weeks. Six months later, my episodes have reduced by 80%. At Liv Hospital Bahcesehir, his team remembered my preference for the corner examination room. This isn't just cardiology; it's personalized detective work.

Our 8-year-old daughter was diagnosed with...
Jul 30, 2025
Doctor: Spec. MD. Kivanc Eren Hospital: İstinye University Liv Hospital Bahcesehir

Our 8-year-old daughter was diagnosed with a congenital heart murmur during a school screening. We were terrified. Dr. Kivanc Eren met us in the pediatric cardiology suite with a tablet showing animated hearts. He explained her condition using characters she recognized from her favorite show. During the echocardiogram, he let her hold the transducer and 'find the butterfly' in her own heart. His follow-up plan included a custom storybook about 'Lena's Super Heart' with instructions for her school. The hospital's child-life specialist coordinated with him perfectly. We went from panic to empowerment in one visit.

I'm a 42-year-old marathon runner who...
Nov 05, 2025
Doctor: Spec. MD. Kivanc Eren Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 42-year-old marathon runner who collapsed at kilometer 32 of the Istanbul Marathon. Rushed to Liv Hospital's ER, I woke to Dr. Eren calmly explaining I'd had a coronary artery spasm, rare in athletes. What stunned me was his emergency protocol: instead of immediate invasive intervention, he used advanced CT angiography first, avoiding unnecessary stenting. But what truly differentiated him was his recovery plan. He collaborated with a sports physiologist to redesign my training, considering my electrolyte balance during long runs. At my 3-month follow-up, he'd analyzed data from my fitness tracker I'd forgotten I shared. He's not just fixing hearts; he's optimizing them.

My husband needed a complex mitral...
Aug 17, 2025
Doctor: Spec. MD. Kivanc Eren Hospital: İstinye University Liv Hospital Bahcesehir

My husband needed a complex mitral valve repair after endocarditis destroyed his original valve. Dr. Eren presented us with three surgical approaches, including a minimally invasive option he'd recently mastered. During the 5-hour surgery, his surgical nurse called me every 90 minutes with specific updates, not just 'surgery is going well,' but 'the decalcification phase is complete, his heart is responding well to bypass.' Post-op, Dr. Eren visited at 10 PM to check the incision himself, noting a subtle swelling I hadn't noticed. His discharge instructions included a WhatsApp channel where his fellow responds within an hour. Three months later, my husband is gardening again. This is what 21st-century cardiac care should be.

Dr. Prof. MD. Adil Can Gungen...
Aug 05, 2025
Doctor: Prof. MD. Adil Can Gungen Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Prof. MD. Adil Can Gungen provided exceptional care for my pulmonology condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017