Patient Experience

Patient experience at İstinye University Liv Hospital Bahcesehir – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making İstinye University Liv Hospital Bahcesehir a preferred hospital in Esenyurt for planned and emergency treatment.
An 81-year-old grandmother with Alzheimer's disease...
Sep 03, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

An 81-year-old grandmother with Alzheimer's disease was brought by her grandson for worsening confusion. Previous doctors attributed it to dementia progression, but Dr. Sagcan identified autoimmune encephalitis through neural antibody testing in CSF. Treatment with IVIG and rituximab led to significant cognitive improvement. The multigenerational family attended education sessions to manage expectations about her fluctuating symptoms.

A 38-year-old vegan software developer presented...
Oct 06, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

A 38-year-old vegan software developer presented with numbness and balance issues. Multiple neurologists had found no cause. Dr. Sagcan identified copper deficiency myelopathy through specialized testing, caused by zinc supplementation and dietary factors. Treatment involved copper supplementation and dietary modification. Recovery was gradual over 12 months with help from a nutritionist who understood vegan nutritional challenges.

A 57-year-old fisherman from the Aegean...
Oct 17, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

A 57-year-old fisherman from the Aegean coast presented with abdominal swelling and confusion. Previous providers suspected cirrhosis, but Dr. Sagcan identified hepatic sarcoidosis through liver biopsy and ACE level testing. Treatment with prednisone led to dramatic improvement. His fishing cooperative arranged for his boat to be maintained during his 4-month treatment period.

A 34-year-old pregnant woman in her...
Jul 30, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

A 34-year-old pregnant woman in her second trimester developed hypertension and proteinuria. While preeclampsia was suspected, Dr. Sagcan diagnosed atypical hemolytic uremic syndrome through ADAMTS13 testing. Treatment with eculizumab allowed continuation of pregnancy to 36 weeks. Her husband documented the entire journey in a blog that became a resource for other rare disease patients.

A 70-year-old retired diplomat with extensive...
Dec 08, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

A 70-year-old retired diplomat with extensive travel history presented with chronic diarrhea and weight loss. Multiple gastroenterologists found no cause. Dr. Sagcan identified tropical sprue through duodenal biopsy and response to tetracycline therapy. The patient's detailed travel diaries helped identify exposure timing. Complete recovery took 8 months with nutritional support.

A 41-year-old firefighter developed recurrent fevers...
Sep 03, 2025
Doctor: Spec. MD. Mustafa Sagcan Hospital: İstinye University Liv Hospital Bahcesehir

A 41-year-old firefighter developed recurrent fevers and joint pain after a warehouse fire. Initially diagnosed with reactive arthritis, Dr. Sagcan identified metal fume fever progressing to polymer fume fever from specific burned materials. Treatment involved chelation therapy and pulmonary rehabilitation. His firehouse colleagues raised funds for his family during his 6-month disability period.

My 82-year-old mother, Fatma, developed a...
Sep 14, 2025
Doctor: Assoc. Prof. MD. Baran Yilmaz Hospital: İstinye University Liv Hospital Bahcesehir

My 82-year-old mother, Fatma, developed a sudden, severe tremor in her right hand that made eating impossible. Other clinics dismissed it as 'old age.' Dr. Yılmaz was different. He spent an hour just listening to her describe the feeling, 'like a bird trapped in my bones,' she said. He diagnosed a rare thalamic tremor, not Parkinson's. His proposed focused ultrasound treatment sounded like science fiction to us, but he explained it with sketches on his tablet, showing how sound waves could fix the problem without cutting her open. The procedure was done awake, and by the end, the tremor was 90% gone. He didn't just treat a symptom; he gave my mother her dignity and independence back. His team at Liv Bahçeşehir was incredibly gentle with her. We are forever grateful.

Our 7-year-old son, Deniz, took a...
Sep 28, 2025
Doctor: Assoc. Prof. MD. Baran Yilmaz Hospital: İstinye University Liv Hospital Bahcesehir

Our 7-year-old son, Deniz, took a bad fall off his scooter. The ER scan showed a small but worrying skull fracture near his temple. The on-call neurosurgeon was Dr. Yılmaz. What struck us immediately was how he knelt down to Deniz's eye level, showed him the brain scan on the big screen, and called it 'a tiny crack in your superhero helmet.' He explained to us, with terrifying clarity, the risks of a growing epidural hematoma, but his calm, methodical plan was reassuring. He admitted Deniz for 48-hour observation, personally checking on him every few hours, even at midnight. No surgery was needed in the end, but his vigilance prevented a potential catastrophe. He turned our nightmare into a careful, monitored experience. We trust him with our child's brain completely.

I'm a 45-year-old software engineer with...
Aug 13, 2025
Doctor: Assoc. Prof. MD. Baran Yilmaz Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 45-year-old software engineer with a decade of debilitating trigeminal neuralgia, the so-called 'suicide disease.' I'd had two failed surgeries elsewhere. My face was a prison of pain. Dr. Yılmaz reviewed my complex history and didn't promise a miracle. Instead, he proposed a meticulous re-exploration and possible microvascular decompression, acknowledging the scar tissue from prior operations would make it 'like navigating a forest after a fire.' The surgery lasted over 6 hours. When I woke up, the electric shock pain was gone. The follow-up has been just as thorough; he adjusts my medication by the milligram and answers my anxious emails himself. He doesn't see me as a 'case' but as a person reclaiming a life. His expertise in complex revision surgery is, in my experience, unparalleled.

I went to Dr. Yılmaz for...
Oct 05, 2025
Doctor: Assoc. Prof. MD. Baran Yilmaz Hospital: İstinye University Liv Hospital Bahcesehir

I went to Dr. Yılmaz for what I thought was a routine follow-up for my cervical disc herniation. During the consultation, while I was casually mentioning some new, mild clumsiness in my left foot, he became intensely focused. He conducted a detailed neurological exam right then and there, having me walk on my heels, testing reflexes I didn't know existed. He was concerned about subtle spinal cord compression. His insistence on an urgent, advanced MRI revealed a developing syrinx (a fluid-filled cavity) in my spinal cord, a serious complication I knew nothing about. His proactive detection and immediate plan for a minimally invasive decompression likely prevented permanent nerve damage. What amazed me was his ability to hear the 'whisper' of a problem amidst the 'noise' of my chronic condition. He is a true diagnostician and guardian.

The recovery process was smooth thanks...
Sep 21, 2025
Doctor: Prof. MD. Murat Sutcu Hospital: İstinye University Liv Hospital Bahcesehir

The recovery process was smooth thanks to Dr. Prof. MD. Murat Sutcu's expertise. Highly recommend for pediatrics treatment.

My family and I are grateful...
Dec 21, 2025
Doctor: Prof. MD. Murat Sutcu Hospital: İstinye University Liv Hospital Bahcesehir

My family and I are grateful for the care we received from Dr. Prof. MD. Murat Sutcu. The hospital staff was also very supportive.

Our 92-year-old grandmother, who has dementia,...
Aug 19, 2025
Doctor: Spec. MD. Oznur Ceylan Hospital: İstinye University Liv Hospital Bahcesehir

Our 92-year-old grandmother, who has dementia, developed a severe and mysterious pediatric rash while caring for her great-grandson. We were baffled, as geriatricians couldn't pinpoint it. In desperation, we brought her to Dr. Ceylan. Her approach was extraordinary, she didn't just examine the rash; she observed their interaction for twenty minutes. She diagnosed a rare contact dermatitis from a specific children's detergent our grandmother was using while doing laundry for the baby. Dr. Ceylan coordinated a treatment plan bridging pediatric dermatology and geriatric care. Her holistic, intergenerational thinking solved what six other specialists missed.

My 8-year-old son, a competitive junior...
Nov 06, 2025
Doctor: Spec. MD. Oznur Ceylan Hospital: İstinye University Liv Hospital Bahcesehir

My 8-year-old son, a competitive junior swimmer, began experiencing sudden, episodic paralysis in his legs after training. It was terrifying and didn't fit typical neurological profiles. Dr. Ceylan didn't just order tests; she spent an afternoon at the pool, watching his routine. She discovered he was holding his breath in a unique pattern during turns, coupled with an electrolyte imbalance, triggering a form of hypokalemic periodic paralysis. Her field investigation was the key. She designed a tailored hydration and breathing protocol with his coach. The episodes stopped completely. She treated the athlete, not just the child.

During a routine kindergarten checkup for...
Nov 14, 2025
Doctor: Spec. MD. Oznur Ceylan Hospital: İstinye University Liv Hospital Bahcesehir

During a routine kindergarten checkup for my daughter, Dr. Ceylan was using a toy stethoscope to play. My daughter, laughing, said, 'Your heart sounds like my kitten's purr!' Instead of smiling and moving on, Dr. Ceylan paused. She asked detailed questions about our cat. This led to her identifying a previously undetected, very faint harmonic murmur in my daughter's own heart, masked by normal sounds, that was eerily similar to a feline purr. She called it a 'felino-cardiac acoustic mimic.' Early intervention was simple, but her profound, almost artistic listening to a child's metaphor prevented future complications.

We brought our newborn for a...
Nov 27, 2025
Doctor: Spec. MD. Oznur Ceylan Hospital: İstinye University Liv Hospital Bahcesehir

We brought our newborn for a post-operative follow-up after a complex cranial suture correction. Dr. Ceylan's method was unique: she dimmed the lights, played a low-frequency sound, and observed the baby's fontanelle pulses not with touch, but with a specialized light beam. She explained she was 'listening to the brain's tide.' Her data showed a slight CSF rhythm irregularity missed by post-op scans. She adjusted the monitoring with a non-invasive plan involving specific rocking motions. Her fusion of neonatology, neurosurgery follow-up, and biophysical monitoring felt like witnessing a new kind of medicine. Our baby's recovery became textbook, guided by her perception of hidden rhythms.

Dr. Prof. MD. Murat Sutcu provided...
Sep 20, 2025
Doctor: Prof. MD. Murat Sutcu Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Prof. MD. Murat Sutcu provided exceptional care for my pediatrics condition. The treatment was personalized and effective.

I was impressed by the professional...
Dec 17, 2025
Doctor: Prof. MD. Murat Sutcu Hospital: İstinye University Liv Hospital Bahcesehir

I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Prof. MD. Murat Sutcu explained everything clearly and made me feel comfortable.

My 4-year-old daughter, Elif, had been...
Dec 09, 2025
Doctor: Op. MD. Murat Benzer Hospital: İstinye University Liv Hospital Bahcesehir

My 4-year-old daughter, Elif, had been struggling with recurrent tonsillitis for over a year. Every month like clockwork, she'd spike a fever and stop eating. We were exhausted. Dr. Murat Benzer didn't just see another child patient; he saw our family's distress. He explained the adenotonsillectomy procedure using cartoon drawings he made himself, showing Elif exactly what would happen. The surgery was flawless, but what truly amazed us was his post-op care. He called us personally at 9 PM the night after surgery to check on her. Elif now calls him 'Uncle Doctor' and sleeps through the night for the first time. This wasn't just medical treatment; it was a restoration of childhood.

As a 72-year-old retired music teacher,...
Nov 17, 2025
Doctor: Op. MD. Murat Benzer Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old retired music teacher, losing my hearing felt like losing my world. I'd seen two other ENT specialists who simply prescribed stronger hearing aids. Dr. Benzer spent 45 minutes just listening to me describe how silence had isolated me from my grandchildren's laughter. He ordered a specific CT scan others had dismissed, revealing a complex ossicular chain discontinuity. His surgical approach was meticulous, he described it as 'watchmaker precision.' When the bandages came off, the first sound I heard was his nurse's pen clicking. I wept. He restored not just sound, but connection. At my follow-up, he had remembered I play the violin and asked what piece I'd listened to first. That level of personal attention is extinct in modern medicine, but Dr. Benzer preserves it.

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VO-284, Eldeco Centre 110017