Patient Experience
This was no routine checkup. I'm a 28-year-old teacher who suddenly developed complete unilateral facial paralysis over a weekend. The ER suspected stroke, but Dr. Benzer was consulted. He arrived at Liv Hospital Bahçeşehir at 11 PM, examined me in the emergency room, and immediately recognized it as a severe case of Bell's palsy with Ramsay Hunt syndrome complications. His calm urgency was remarkable. He started antiviral and steroid treatments within the hour and scheduled me for emergency nerve decompression surgery at 2 AM. What struck me was his transparency: 'We are racing against the clock to save your smile.' The surgery was successful, and my facial function has returned 95% in 3 months. He fought for my face when others would have waited, and for that, I am eternally grateful.
For 15 years, I'd been told my chronic sinusitis and migraines were untreatable, just 'manage the pain.' As a 42-year-old architect, the brain fog was destroying my career. Dr. Benzer approached my case like a detective. He discovered through 3D endoscopic imaging that I had a previously undiagnosed supraorbital ethmoid cell causing nerve compression, an anatomical variation missed by everyone else. The endoscopic sinus surgery he performed was tailored to my unique anatomy. But here's what's different: he created a digital 3D model of my sinuses to show me exactly what he would do. The recovery was precise, and for the first time in decades, I've had 6 consecutive months without a migraine. He doesn't just treat symptoms; he solves architectural problems within the human body.
Dr. Prof. MD. Umit Koc provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Prof. MD. Umit Koc explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Prof. MD. Umit Koc's expertise. Highly recommend for general surgery treatment.
My family and I are grateful for the care we received from Dr. Prof. MD. Umit Koc. The hospital staff was also very supportive.
Dr. Op. MD. Deniz Sarikaya Kalkan provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.
I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Op. MD. Deniz Sarikaya Kalkan explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Op. MD. Deniz Sarikaya Kalkan's expertise. Highly recommend for obstetrics and gynaecology treatment.
My family and I are grateful for the care we received from Dr. Op. MD. Deniz Sarikaya Kalkan. The hospital staff was also very supportive.
Our 3-day-old newborn, Elif, was diagnosed with esophageal atresia at birth, a terrifying diagnosis that felt like our world was ending. We were transferred to Prof. Dr. Yasemin Aydınlı in a state of panic. From the first moment, she explained the complex tracheoesophageal fistula repair with astonishing clarity, using simple drawings. Her calm confidence was our anchor. The 5-hour surgery was a success. During our 3-week hospital stay, she visited Elif twice daily, even on weekends, adjusting feeding plans millimeter by millimeter. She didn't just fix our daughter's esophagus; she guided us through the most frightening chapter of our lives. Elif is now 6 months old, breastfeeding perfectly, thanks to her sculptor's hands and a mother's heart.
My 72-year-old mother, who has cerebral palsy and severe scoliosis, developed an incarcerated umbilical hernia. Multiple surgeons had refused to operate due to her complex anatomy and anesthesia risks. Prof. Dr. Aydınlı reviewed her case and said, 'Her quality of life matters.' She orchestrated a 'surgical symphony,' consulting with pediatric anesthesiologists (experts in difficult airways) and adult cardiologists. The minimally invasive surgery was a masterpiece of planning, under 90 minutes. What moved us most was her post-op care: she personally demonstrated to the nurses how to position my mother to avoid pain, given her contorted spine. She treated my elderly, disabled mother with the gentle precision one would reserve for a fragile infant. A true healer who sees the person, not just the pathology.
Our 8-year-old son, Deniz, fell from his bike onto the handlebar, a seemingly minor injury. Hours later, he had severe abdominal pain. The local ER missed it. We rushed to Liv Bahçeşehir. Prof. Dr. Aydınlı took one look at his paleness and ordered an immediate CT. She diagnosed a delayed rupture of the duodenum, a rare and life-threatening injury. 'We're going to the OR now,' she said with urgent calm. She performed a primary repair with omental patching. Her post-op explanation was forensic: she showed us the CT images, explaining how the initial impact caused a 'blowout' that slowly leaked. For two weeks, she managed his nutrition via a meticulous NJ tube regimen, avoiding a more complex surgery. She saved his life through razor-sharp clinical instinct and technical mastery. We call her 'the detective surgeon.'
My 14-year-old daughter, Zeynep, has a rare genetic condition (Currarino triad) requiring her fourth major pelvic surgery for anorectal malformation. She was terrified, having had traumatic prior experiences. Prof. Dr. Aydınlı didn't start with medical talk. She sat with Zeynep, asked about her art projects, and negotiated the surgery plan *with* her. 'You're the boss of your body; I'm just the technician,' she said. She used a novel nerve-sparing, laparoscopic-assisted technique to preserve future function. The difference was in the details: she let Zeynep choose the scent of the anesthesia mask (lavender) and played her favorite music in the OR. At the 6-month follow-up, Zeynep's continence and confidence are transformed. Prof. Dr. Aydınlı practices a revolutionary kind of surgery, one that repairs the spirit alongside the body.
My family and I are grateful for the care we received from Dr. Spec. MD. Lokman Soyoral. The hospital staff was also very supportive.
Dr. Assoc. Prof. MD. Ersin Yildirim provided exceptional care for my cardiology condition. The treatment was personalized and effective.
I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Assoc. Prof. MD. Ersin Yildirim explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. Assoc. Prof. MD. Ersin Yildirim's expertise. Highly recommend for cardiology treatment.
My family and I are grateful for the care we received from Dr. Assoc. Prof. MD. Ersin Yildirim. The hospital staff was also very supportive.
My 82-year-old father, Ahmet, was told by three other hospitals that his aortic valve replacement was too risky due to his age and mild dementia. Dr. Sezer reviewed his case with what I can only describe as revolutionary calm. He didn't see a 'risky elderly patient', he saw a specific anatomical challenge and created a tailored minimally invasive approach. The surgery lasted under two hours. Three days later, Baba was walking the hospital corridors, humming old Turkish folk songs. Dr. Sezer's team even accommodated his dementia by using consistent nurses and a special clock in his room. It wasn't just surgery; it was dignity preservation.