Patient Experience

Patient experience at İstinye University Liv Hospital Bahcesehir – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making İstinye University Liv Hospital Bahcesehir a preferred hospital in Esenyurt for planned and emergency treatment.
Our 9-year-old daughter, Elif, was born...
Nov 11, 2025
Doctor: Op. MD. Ilker Sezer Hospital: İstinye University Liv Hospital Bahcesehir

Our 9-year-old daughter, Elif, was born with a ventricular septal defect that was 'monitored' for years. During a routine checkup that we expected to be another 'wait and see,' Dr. Sezer studied her new echocardiogram with intense focus for a full ten minutes of silence. He then drew us a simple diagram on his notepad, explaining why the pressure gradients had shifted subtly, making now the ideal surgical window before pulmonary changes became irreversible. His ability to explain complex pediatric cardiology using cartoon-like drawings of her heart won our terrified child's trust. The surgery was flawless, and his follow-up included a video call with Elif to show her her 'fixed heart' picture. He treats children like small scientists, not just patients.

I'm a 47-year-old marathon runner who...
Nov 20, 2025
Doctor: Op. MD. Ilker Sezer Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 47-year-old marathon runner who went to the emergency room with what I thought was severe indigestion after a race. The ER doctor looked grave and called Dr. Sezer at 11 PM. I had a dissecting ascending aortic aneurysm, a 'widowmaker.' Dr. Sezer arrived within 25 minutes, still in casual clothes, and explained the situation with terrifying clarity but zero panic. 'Your marathon fitness is your biggest asset right now,' he said. The emergency surgery happened that night. What stands out is how he managed the psychological terror. He had his assistant bring my running shoes into the ICU after I woke up, placing them where I could see them, a tangible symbol of the future he was fighting for. That detail meant more than any medical jargon.

My case was considered elective', a...
Sep 07, 2025
Doctor: Op. MD. Ilker Sezer Hospital: İstinye University Liv Hospital Bahcesehir

My case was considered 'elective', a mitral valve repair scheduled months out. But for me, a 58-year-old violin maker, the increasing fatigue was stealing my craft. At my pre-op appointment, instead of just discussing the procedure, Dr. Sezer asked detailed questions about the physical demands of my work: the pressure of holding tools, the fine finger movements. He modified his surgical plan slightly to better preserve a specific minor chest muscle group he said would affect my posture at the workbench. No other surgeon had ever asked about my job beyond 'office or manual.' The surgery was textbook, but the recovery was personalized. His physio recommendations were specifically for luthiers. I was back carving spruce tops eight weeks post-op. He doesn't just fix hearts; he fixes lives.

As an 82-year-old with myelodysplastic syndrome,...
Oct 21, 2025
Doctor: Assoc. Prof. MD. Mehmet Hilmi Dogu Hospital: İstinye University Liv Hospital Bahcesehir

As an 82-year-old with myelodysplastic syndrome, I had been shuffled between clinics for years, treated like a collection of lab values. Dr. Dogu changed everything. During our first consultation at Liv Hospital Bahcesehir, he spent 45 minutes not just reviewing my bone marrow biopsy slides with me on his monitor, but asking about my garden, how fatigue affected my daily tea ritual with my grandchildren. His treatment plan wasn't just about blood counts; it included practical pacing strategies my daughter could help implement. When I developed an unusual reaction to a new medication, he personally called me at 8 PM to adjust the protocol. He sees the person, not just the pathology. After 18 months under his care, my transfusion intervals have doubled, and I have the energy to attend my grandson's graduation next week.

Our 6-year-old daughter was diagnosed with...
Aug 19, 2025
Doctor: Assoc. Prof. MD. Mehmet Hilmi Dogu Hospital: İstinye University Liv Hospital Bahcesehir

Our 6-year-old daughter was diagnosed with ITP after presenting with terrifying petechiae. The emergency room at Liv Hospital was efficient, but the real calm came when Dr. Mehmet Hilmi Dogu entered. He knelt to her eye level, showed her the 'little superheroes' (platelets) on his tablet screen, and explained how they were just 'hiding' and needed help to come out and play. For a complex pediatric hematology case, he blended cutting-edge immunology with profound compassion. He coordinated with the pediatric ward to have her IVs placed by their most playful nurse. His follow-up has been meticulous, transitioning her off medication with careful monitoring. He even remembered her favorite cartoon character ('Paw Patrol') at our last visit and had a sticker ready. We trust him completely.

I was the complex case' transferred...
Aug 19, 2025
Doctor: Assoc. Prof. MD. Mehmet Hilmi Dogu Hospital: İstinye University Liv Hospital Bahcesehir

I was the 'complex case' transferred from another city after a failed stem cell harvest for my lymphoma treatment. My previous team was ready to label me a poor candidate. Dr. Dogu, at Istinye University Liv Hospital, refused that narrative. He re-evaluated all my data, ordered a very specific, advanced cytogenetic test I'd never heard of, and discovered a subtle chromosomal marker that suggested a different mobilization protocol. The man is a detective in a white coat. He explained the complex science behind the new approach using clear analogies. The second harvest was a success. His post-transplant follow-up is rigorous; he catches potential GVHD signs before I even feel them. He doesn't just follow protocols; he engineers personalized solutions based on deep hematological insight.

My visit started as a routine...
Sep 05, 2025
Doctor: Assoc. Prof. MD. Mehmet Hilmi Dogu Hospital: İstinye University Liv Hospital Bahcesehir

My visit started as a routine checkup for persistent, mild fatigue. Dr. Dogu's 'routine' is anything but superficial. Instead of dismissing my symptoms as stress, his detailed history-taking uncovered my recent unexplained easy bruising and a forgotten episode of gum bleeding. He ordered a specific coagulation panel others hadn't. The diagnosis was a rare, mild inherited factor deficiency. The emotional whiplash from 'probably nothing' to having a named condition was intense. Dr. Dogu managed this masterfully. He spent an hour educating me, providing clear documentation for future surgeons/dentists, and reassuring me about the management. He turned a potentially anxiety-inducing diagnosis into a roadmap for empowered living. His clinic runs like clockwork, but he never makes you feel rushed. A true professor who teaches his patients about their own blood.

My family and I are grateful...
Jul 25, 2025
Doctor: Psyc. Fatmanur Taskin Hospital: İstinye University Liv Hospital Bahcesehir

My family and I are grateful for the care we received from Dr. Psyc. Fatmanur Taskin. The hospital staff was also very supportive.

Dr. Psyc. Fatmanur Taskin provided exceptional...
Oct 28, 2025
Doctor: Psyc. Fatmanur Taskin Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Psyc. Fatmanur Taskin provided exceptional care for my psychology condition. The treatment was personalized and effective.

I was impressed by the professional...
Oct 23, 2025
Doctor: Psyc. Fatmanur Taskin Hospital: İstinye University Liv Hospital Bahcesehir

I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Psyc. Fatmanur Taskin explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Aug 09, 2025
Doctor: Psyc. Fatmanur Taskin Hospital: İstinye University Liv Hospital Bahcesehir

The recovery process was smooth thanks to Dr. Psyc. Fatmanur Taskin's expertise. Highly recommend for psychology treatment.

As a 72-year-old with a complicated...
Jul 24, 2025
Doctor: Spec. MD. Musa Diri Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old with a complicated inguinal hernia that three other surgeons deemed 'too risky' due to my COPD and heart history, I had lost hope. Dr. Musa Diri didn't see a risky patient; he saw a solvable problem. He spent an hour with my family, explaining a tailored laparoscopic approach he'd use, drawing diagrams on his notepad. The surgery was flawless. What stunned me was his post-op care, he visited me personally twice daily, even on Sunday, adjusting my pain management himself. At my two-month follow-up, I'm gardening again. He doesn't just operate; he restores lives with profound humility.

Our 8-year-old son, Leo, had a...
Oct 18, 2025
Doctor: Spec. MD. Musa Diri Hospital: İstinye University Liv Hospital Bahcesehir

Our 8-year-old son, Leo, had a sudden, severe abdominal pain that local clinics misdiagnosed as gastritis. By the time we reached Liv Hospital Bahçeşehir in panic, he was vomiting green bile. Dr. Diri met us in the ER, his calm demeanor instantly lowering the chaos. He diagnosed a Meckel's diverticulum complication within minutes via ultrasound, a skill I've never seen. He explained everything to Leo in a game-like way, calling the surgery 'removing a tiny faulty pocket.' The surgery was minimally invasive. Dr. Diri called us at 11 PM post-surgery to say Leo was sleeping peacefully. His blend of emergency precision and gentle pediatric care is a rare miracle.

I'm a 45-year-old teacher who needed...
Oct 22, 2025
Doctor: Spec. MD. Musa Diri Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 45-year-old teacher who needed a routine cholecystectomy. What made it extraordinary was Dr. Diri's philosophical approach. During the pre-op consultation, he asked about my job, my stress levels, and connected my gallstone issues to my lifestyle in a non-judgmental way. He proposed a single-incision laparoscopic surgery, leaving virtually no scar. The day of surgery, he played my chosen classical music in the OR (he'd noted my preference!). The follow-up was via a secure video call where he analyzed my healing with a digital pointer. It felt like 22nd-century medicine delivered with ancient bedside compassion. A routine procedure turned into a lesson in holistic care.

My wife had a recurrent, complex...
Jul 27, 2025
Doctor: Spec. MD. Musa Diri Hospital: İstinye University Liv Hospital Bahcesehir

My wife had a recurrent, complex pilonidal sinus with multiple failed surgeries abroad, leaving her with chronic pain and infection. We consulted Dr. Diri as a last resort. He proposed a radical, modified cleft lift procedure he'd adapted from recent papers, admitting it was challenging but had a 95% success rate. His honesty was brutal but comforting. The surgery took 4 hours. For two weeks post-op, he responded to my 3 AM WhatsApp photos of the wound site himself, giving precise instructions. At the 6-month mark, the wound is fully healed for the first time in a decade. Dr. Diri combines surgical innovation with a warrior's dedication to defeating chronic suffering. He's not just a specialist; he's a medical architect who rebuilds what's been broken.

A 72-year-old retired ship captain from...
Jul 31, 2025
Doctor: MD. Osayd A.S. Osayd A S Naji Hospital: İstinye University Liv Hospital Bahcesehir

A 72-year-old retired ship captain from the Black Sea region presented with atypical chest pain after a heated argument with his grandson about politics. His ECG showed subtle ST changes that others might have dismissed, but Dr. Naji recognized early right ventricular infarction. The patient had an unusual allergy to heparin derivatives, requiring a carefully modified anticoagulation protocol. His recovery involved reconciling with his grandson during cardiac rehab, turning medical recovery into family healing.

A 19-year-old competitive freediver training in...
Aug 28, 2025
Doctor: MD. Osayd A.S. Osayd A S Naji Hospital: İstinye University Liv Hospital Bahcesehir

A 19-year-old competitive freediver training in the Bosphorus was brought in after losing consciousness during a depth attempt. She presented with pulmonary barotrauma and near-drowning, but Dr. Naji identified the more dangerous cerebral arterial gas embolism that others missed. Treatment involved hyperbaric oxygen therapy coordination with the naval hospital and psychological support for the trauma. She returned to diving six months later with strict depth limits.

A 34-year-old Syrian refugee and mosaic...
Dec 20, 2025
Doctor: MD. Osayd A.S. Osayd A S Naji Hospital: İstinye University Liv Hospital Bahcesehir

A 34-year-old Syrian refugee and mosaic artist arrived with her hands severely lacerated after a glass installation accident. Beyond the obvious injuries, Dr. Naji noticed neurological symptoms suggesting early compartment syndrome. He performed a delicate fasciotomy preserving fine motor function. The hospital's art therapy program incorporated her recovery into creating a mosaic about healing, which now hangs in the emergency department waiting area.

A 58-year-old night watchman at a...
Nov 24, 2025
Doctor: MD. Osayd A.S. Osayd A S Naji Hospital: İstinye University Liv Hospital Bahcesehir

A 58-year-old night watchman at a historical hammam collapsed with heat stroke during a Ramadan fast. Complicating factors included undiagnosed Addison's disease and electrolyte imbalances from traditional herbal remedies. Dr. Naji coordinated with endocrinology while respecting the patient's religious practices, creating a customized rehydration and medication schedule that accommodated fasting hours.

A 7-year-old boy from a Romani...
Oct 29, 2025
Doctor: MD. Osayd A.S. Osayd A S Naji Hospital: İstinye University Liv Hospital Bahcesehir

A 7-year-old boy from a Romani community presented after swallowing multiple small magnets from a construction toy. The initial X-ray showed concerning alignment, but Dr. Naji's experience recognized the specific pattern of intestinal wall perforation risk. He advocated for immediate surgical consultation against initial conservative management recommendations, preventing serious complications. The family's traditional distrust of hospitals transformed into advocacy for toy safety in their community.

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VO-284, Eldeco Centre 110017