Patient Experience
As an 82-year-old with mobility issues, I dreaded blood tests, but Dr. Vasdev's team at Artemis was incredible. They came to my wheelchair with a portable centrifuge, explained each vial's purpose in simple terms, and even called my daughter with results instead of making me navigate the portal. The human touch matters more than technology sometimes.
My 6-year-old needed pre-surgery tests and was terrified of needles. Dr. Vasdev used colored tubes to 'collect rainbow samples,' let him hold the butterfly needle casing as a 'souvenir,' and had him blow bubbles during the draw. He left asking when he could come back - unheard of!
During a midnight emergency with my husband's unexplained fever, Dr. Vasdev personally supervised the stat labs. She noticed abnormal granulocytes others might've missed, called the ER physician directly, and stayed until 3 AM tracking trending values. Her vigilance caught a rare infection early.
As a medical student observing lab operations, I watched Dr. Vasdev troubleshoot a faulty analyzer that was delaying cancer patient results. She manually calibrated backup equipment while teaching me about hematology parameters, turning a crisis into the most educational four hours of my rotation.
My follow-up fertility panels required precise timing. Dr. Vasdev's team created a private entrance for my 6 AM draws, remembered my name each visit, and once reran a questionable result without being asked. When I finally got pregnant, they cried with me.
After my complex liver transplant, Dr. Vasdev personally reviewed my daily labs for three weeks. She spotted subtle enzyme changes suggesting rejection before symptoms appeared, drawing arrows on the printouts and explaining patterns to my surgeon like a detective solving a mystery.
My autistic teenage daughter needs quarterly therapeutic drug monitoring. Dr. Vasdev learned her sensory triggers (no tourniquet, specific lighting) and always uses the same phlebotomist. Last visit, they had her favorite weighted blanket waiting. This consistency is everything for special needs families.
During a routine executive health check, Dr. Vasdev noticed my hemoglobin A1c was borderline. Instead of just reporting it, she arranged a nutrition consult the same day and emailed me research about prediabetes reversal. Preventive medicine at its finest.
When my father's dementia worsened, he became combative during blood draws. Dr. Vasdev adapted by taking smaller volumes from multiple sites over hours, playing his favorite classical music, and validating his WWII stories throughout. Dignity preserved despite the challenge.
After my rare autoimmune diagnosis, Dr. Vasdev created a custom lab tracker comparing my results to research benchmarks. She circles concerning trends in red and improving values in green - finally making complex data understandable for a non-medical person like me.
My international flight got diverted to Delhi with severe abdominal pain. At Artemis' emergency lab, Dr. Vasdev processed my samples immediately despite insurance complications, then helped translate the Hindi report for my home doctor. Global healthcare shouldn't be this seamless, but she made it so.
As a professional athlete needing performance testing, I appreciated Dr. Vasdev's precision with timing my lactate thresholds. She adjusted centrifuge speeds for optimal platelet-rich plasma separation and even stayed late to ensure same-day results before my competition.
During the monsoon floods that disrupted transport, Dr. Vasdev converted an unused storage room into a temporary lab so dialysis patients could get their weekly electrolyte panels. She slept at the hospital for two days running point-of-care tests by battery power.
My toddler's genetic testing required specialized handling. Dr. Vasdev dry-iced the samples herself, tracked the courier in real-time to the overseas lab, and personally called when the results arrived. She treated our rare condition like it was her only case.