Dr. Nandini Vasdev

My 6-year-old needed pre-surgery tests and was terrified of needles. Dr. Vasdev used colored tubes to 'collect rainbow samples,' let him hold the butterfly needle casing as a 'souvenir,' and had him blow bubbles during the draw. He left asking when he could come back - unheard of!

During a midnight emergency with my husband's unexplained fever, Dr. Vasdev personally supervised the stat labs. She noticed abnormal granulocytes others might've missed, called the ER physician directly, and stayed until 3 AM tracking trending values. Her vigilance caught a rare infection early.

As a medical student observing lab operations, I watched Dr. Vasdev troubleshoot a faulty analyzer that was delaying cancer patient results. She manually calibrated backup equipment while teaching me about hematology parameters, turning a crisis into the most educational four hours of my rotation.

My follow-up fertility panels required precise timing. Dr. Vasdev's team created a private entrance for my 6 AM draws, remembered my name each visit, and once reran a questionable result without being asked. When I finally got pregnant, they cried with me.

As an 82-year-old with mobility issues, I dreaded blood tests, but Dr. Vasdev's team at Artemis was incredible. They came to my wheelchair with a portable centrifuge, explained each vial's purpose in simple terms, and even called my daughter with results instead of making me navigate the portal. The human touch matters more than technology sometimes.