Patient Experience
I was so scared going in for my first check-up in years. The waiting area was packed and I almost left. But Dr. Roopesh was really calm and explained everything in simple words. He didn't rush me at all. I walked out feeling like a weight was off my shoulders.
My 8-year-old had a high fever that wouldn't break, and we were panicking. At MGM, Dr. Roopesh sat right down on the bed to talk to her, not just us. He asked her about her favorite cartoon while checking her. He explained the medicine in a way she understood. Seeing her smile at the doctor while getting treated meant everything.
Had a weird stomach thing for a week. Saw Dr. Roopesh Kumar at MGM. He got straight to the point, ordered the right tests, fixed me up. No fuss. Good doctor.
Okay, so I'd been putting off this nagging cough for months. Finally dragged myself to MGM, parking was a nightmare. Dr. Roopesh listened to my whole history, even the stuff I thought was irrelevant. He remembered a detail I mentioned about some old medication and connected it. The treatment he suggested was simple, but it worked because he actually pieced the story together. You don't always get that kind of attention.
My hands were shaking in the waiting room. It was my first time seeing a doctor alone, and I was convinced it was something serious. Dr. Saranyan just listened, really listened, without rushing me. He explained everything in simple words, even drew a little diagram on a notepad. By the end, I felt silly for being so scared. He just has a calm way of making things seem manageable.
Had a persistent stomach issue. Went to MGM, saw Dr. Saranyan R. He asked clear questions, ordered the right tests, diagnosed the problem quickly. Treatment worked. No fuss, got the job done. Would see him again.
I was quite worried about my father's constant fatigue. Dr. Saranyan was so kind. He didn't just talk to me; he made sure to speak directly to my father, patiently, and checked if he understood. His manner is very gentle. We left feeling cared for, not just processed.
What a relief! I'd been to two other doctors about this lingering cough and was getting nowhere. Dr. Saranyan actually looked at my old reports, asked a bunch of different questions, and figured it out. Started the new meds he suggested, and I'm already feeling 80% better. Finally, someone who connected the dots!