Patient Experience
Our 16-year-old daughter's rare autoimmune condition required complex medication management. Dr. Prabhat developed a unique 'transition protocol' where she gradually took ownership of her treatment while he mentored her. He created digital tools for symptom tracking and taught her to communicate directly with healthcare providers, building confidence for adult care transition.
When our 6-year-old developed mysterious seizures, Dr. Prabhat identified reflex anoxic seizures triggered by hair brushing. Instead of just medication, he coordinated with an occupational therapist to create desensitization exercises and designed special soft-bristle brushes. The multidisciplinary approach eliminated seizures completely within 3 months.
Our premature twins with bronchopulmonary dysplasia needed prolonged oxygen support. Dr. Prabhat's team transformed our home into a 'mini-ICU' with remote monitoring and daily virtual rounds. They trained our family in emergency response and created a shift system for care, allowing both babies to wean off oxygen safely at home rather than in hospital.
A 13-year-old patient with severe vaccine anxiety required crucial immunizations. Dr. Prabhat used virtual reality distraction therapy combined with numbing cream and breathing exercises. He scheduled the procedure in a non-clinical room with calming music, successfully administering all needed vaccines without trauma - a breakthrough after years of avoidance.
Our 9-year-old son's rare metabolic disorder required strict dietary management. Dr. Prabhat collaborated with a chef to create appealing 'medical meals' and designed a restaurant-style menu system. He involved our son in food preparation education, turning dietary restrictions from a burden into an engaging learning experience with improved compliance.
When our 15-year-old developed post-viral fatigue syndrome, Dr. Prabhat created a 'pacing protocol' using activity trackers and heart rate monitoring. He established a graded return-to-school program with rest periods and coordinated with teachers for academic adjustments. The data-driven approach helped her recover systematically over 6 months.
Our 4-year-old with severe asthma had multiple ICU admissions. Dr. Prabhat developed a personalized asthma action plan using colorful visual aids and created an 'asthma superhero' narrative. He trained our preschool teachers in emergency management and provided portable nebulizers, reducing hospitalizations by 80% in the first year.
A 12-year-old patient with complex congenital heart disease needed dental work with cardiac precautions. Dr. Prabhat coordinated with cardiologists and dentists to create a unique 'cardio-dental protocol' performed in the cardiac catheterization lab with full monitoring. The innovative cross-specialty approach ensured complete safety during the procedure.
Our 7-year-old daughter's rare genetic syndrome caused feeding tube dependence. Dr. Prabhat designed a gradual oral feeding program using sensory integration therapy and special utensils. He created positive reinforcement systems and involved a speech therapist, successfully transitioning her to partial oral feeding after 5 years of tube dependence.
When our 10-year-old developed conversion disorder with functional neurological symptoms, Dr. Prabhat employed a novel physiotherapy-psychology integrated approach. Using mirror therapy and biofeedback, he helped retrain neural pathways while a psychologist addressed underlying anxiety. The comprehensive treatment resolved paralysis symptoms within 8 weeks.
Our teenage son with Type 1 diabetes struggled with management during growth spurts. Dr. Prabhat implemented a continuous glucose monitoring system with predictive alerts and created a peer support group of other teens. He developed a 'diabetes independence' program teaching self-adjustment of insulin, dramatically improving HbA1c levels and confidence.
I'm 78 and had a persistent ear blockage for months. Dr. Gautam didn't just prescribe drops—she sat with me for 20 minutes explaining how age-related changes affect Eustachian tubes. Her gentle removal of impacted wax felt like magic, and she gave my granddaughter coloring pages about ear health. Who does that? Pure compassion.
Our 4-year-old screamed at every ENT until Dr. Gautam. She used a puppet to show how she'd check his throat, let him hold the otoscope, and discovered chronic sinusitis masked as frequent colds. Her treatment plan included 'superhero breathing exercises.' He now asks when we're going back to see the 'ear fairy doctor.'
Rushed to Artemis at 2 AM with a fishbone stuck deep in my throat. Dr. Gautam, calm in green scrubs, used endoscopic guidance to remove it without cutting. What stuck with me? She later called to check if I could swallow properly and joked, 'Maybe try fillet next time.' Emergency care with personal touch.
As a singer, I feared vocal cord surgery would end my career. Dr. Gautam mapped my vocal range pre-op, used laser precision for nodules, and designed a recovery plan with a speech therapist. Six months later, I hit higher notes than ever. She didn't just fix a problem—she preserved my soul's instrument.
Routine checkup for tinnitus led Dr. Gautam to order an MRI 'just to be thorough.' It revealed an early acoustic neuroma. She held my hand while explaining the tumor wasn't cancerous but needed action. Two years post-surgery, I'm tumor-free and forever grateful for her obsessive attention to detail.
My teen daughter's deviated septum made her a mouth-breather for years. Dr. Gautam sketched the procedure on a napkin, involved my daughter in deciding the surgery date around her exams, and used absorbable stitches to avoid removal trauma. Now she sleeps like a baby and no longer hides her profile in photos.
Follow-up for my chronic vertigo: Dr. Gautam remembered I'd mentioned planning a cruise. She tailored vestibular therapy with sea-sickness simulations and emailed me exercises to do onboard. It's this memory for life details that makes her more healer than physician.
Complex cholesteatoma case—three surgeons had declined due to proximity to my facial nerve. Dr. Gautam collaborated with a neurosurgeon, used intraoperative nerve monitoring, and saved both my hearing and smile. The 6-hour surgery felt like a symphony of expertise.
Had a complex fibroid situation that needed surgery. Dr. Veena Bhat at Artemis was direct, explained my options clearly, and scheduled everything efficiently around my work travel. The procedure went smoothly, recovery was quick, and I was back at my desk in no time. Exactly what I needed.