Patient Experience

Patient experience at Artemis Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Pain Management, Cardiology, Pulmonology, Neurology, making Artemis Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Allergy sufferer for decades. Dr. Gautam...
Jun 22, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Allergy sufferer for decades. Dr. Gautam rejected the 'take antihistamines forever' approach. Her immunotherapy plan involved custom-mixed drops based on local pollen maps. Two seasons later, I'm off medications and gardening again. She fights causes, not just symptoms.

Emergency tracheostomy on a motorcycle accident...
May 15, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Emergency tracheostomy on a motorcycle accident victim. Dr. Gautam's team worked like a SWAT unit—cricothyrotomy in under 90 seconds. But it was her sitting with the family afterward, drawing diagrams of the healing process, that revealed her true brilliance: technical mastery wrapped in empathy.

Routine adenoidectomy for my son turned...
Jun 29, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Routine adenoidectomy for my son turned complex when he bled post-op. Dr. Gautam stayed overnight in the hospital, checking him hourly. At 4 AM, she was reading him Pokémon stories to keep him calm. We call her our guardian angel in a white coat.

Misdiagnosed with chronic tonsillitis for years....
May 21, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Misdiagnosed with chronic tonsillitis for years. Dr. Gautam spotted silent reflux erosion in one glance, prescribed diet changes instead of surgery. She said, 'Let's fix the fire, not just paint over the burns.' Life-changing perspective from an ENT who sees the whole system.

Follow-up for my mastoidectomy: Dr. Gautam...
Jun 25, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Follow-up for my mastoidectomy: Dr. Gautam noticed my anxiety about the scar and recommended a silicone gel she'd researched for darker skin tones. She cares about how you live with the healing, not just the healing itself.

Brought my newborn with a congenital...
May 31, 2025
Doctor: Dr. Poonam Gautam Hospital: Artemis Hospital Gurgaon

Brought my newborn with a congenital ear pit. While other doctors rushed to surgical removal, Dr. Gautam taught us infection prevention massage techniques. 'Let's give her body time to decide if it needs help,' she said. Wisdom that respects nature's design.

A 72-year-old retired schoolteacher from a...
Jun 30, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 72-year-old retired schoolteacher from a rural village presented with chronic urinary retention due to benign prostatic hyperplasia. With limited financial means, Dr. Gupta performed a minimally invasive holmium laser enucleation procedure, coordinating with hospital charity funds. The patient recovered fully within two weeks and now volunteers at a local health clinic.

A 19-year-old college athlete experienced sudden...
Jun 12, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 19-year-old college athlete experienced sudden testicular torsion during a basketball game. Dr. Gupta performed emergency surgery within the critical 6-hour window, preserving testicular function. The patient returned to competitive sports after 4 weeks of recovery, with his coaches implementing new warm-up protocols based on Dr. Gupta's recommendations.

A 45-year-old software engineer from an...
Jun 26, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 45-year-old software engineer from an upper-middle-class background developed complex kidney stones from prolonged dehydration during coding marathons. Dr. Gupta used advanced percutaneous nephrolithotomy with 3D imaging guidance. The patient's wife documented the entire recovery process through a health blog that gained significant online following.

A 8-year-old girl with spina bifida...
Jul 04, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 8-year-old girl with spina bifida and neurogenic bladder was referred by her pediatrician. Dr. Gupta implemented a clean intermittent catheterization protocol and bladder training program. Her single mother, a factory worker, received comprehensive training and support group connections, leading to dramatic improvement in the child's quality of life.

A 58-year-old immigrant construction worker with...
Jun 09, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 58-year-old immigrant construction worker with limited English proficiency presented with advanced penile cancer he had hidden due to cultural shame. Dr. Gupta worked with hospital interpreters and cultural liaisons to perform partial penectomy with lymph node dissection. The patient's adult children became heavily involved in his psychological recovery and follow-up care.

A 33-year-old transgender man sought consultation...
Jun 16, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 33-year-old transgender man sought consultation for metoidioplasty complications from a previous surgery abroad. Dr. Gupta coordinated with endocrinology and plastic surgery teams to perform complex reconstructive surgery. The patient documented his journey through social media to raise awareness about transgender healthcare access.

A 67-year-old retired naval officer with...
May 11, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 67-year-old retired naval officer with multiple comorbidities developed Fournier's gangrene. Dr. Gupta led an emergency multidisciplinary team for aggressive debridement and reconstruction. The patient's military discipline contributed to an exceptional recovery despite the typically high mortality rate of this condition.

A 28-year-old professional dancer presented with...
Jun 12, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 28-year-old professional dancer presented with stress urinary incontinence affecting her career. Dr. Gupta prescribed a customized pelvic floor rehabilitation program instead of immediate surgery. She incorporated the exercises into her dance warm-up routine and achieved complete resolution within three months.

A 52-year-old restaurant owner from an...
Jul 04, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 52-year-old restaurant owner from an affluent family presented with renal cell carcinoma discovered incidentally during an executive health checkup. Dr. Gupta performed robotic partial nephrectomy with zero ischemia time. The patient used his recovery period to develop a healthy catering business for hospital patients.

A 41-year-old woman with recurrent urinary...
Jun 25, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 41-year-old woman with recurrent urinary tract infections resistant to multiple antibiotics underwent comprehensive urodynamic testing. Dr. Gupta identified an anatomical abnormality and performed laparoscopic ureteral reimplantation. Her husband took family leave to support her during the 6-week recovery period.

A 14-year-old boy with posterior urethral...
Jun 09, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 14-year-old boy with posterior urethral valves since infancy transitioned from pediatric to adult urology care under Dr. Gupta. The doctor developed a gradual transition plan involving the patient's grandmother (his primary caregiver) and school counselor, focusing on building the teen's self-management skills.

A 63-year-old farmer with chronic kidney...
May 21, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 63-year-old farmer with chronic kidney disease due to analgesic abuse presented with obstructing ureteral stones. Dr. Gupta performed ureteroscopy with laser lithotripsy and implemented a pain management education program. The patient's entire farming community subsequently received education about medication safety.

A 35-year-old corporate lawyer with fertility...
Jul 04, 2025
Doctor: Dr. Piyush Gupta Hospital: Artemis Hospital Gurgaon

A 35-year-old corporate lawyer with fertility concerns was diagnosed with varicocele. Dr. Gupta performed microsurgical varicocelectomy with intraoperative Doppler ultrasound. The patient and his wife documented their successful journey to parenthood nine months later in a published medical case study.

Had a complex fibroid situation that...
Nov 17, 2025
Doctor: Dr. Veena Bhat Hospital: Artemis Hospital Gurgaon

Had a complex fibroid situation that needed surgery. Dr. Veena Bhat at Artemis was direct, explained my options clearly, and scheduled everything efficiently around my work travel. The procedure went smoothly, recovery was quick, and I was back at my desk in no time. Exactly what I needed.

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VO-284, Eldeco Centre 110017