Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
For years, I was told my...
May 23, 2026
Doctor: Dr. Sushil Razdan Hospital: Medanta The Medicity

For years, I was told my headaches and dizziness were just stress. Dr. Razdan was the first to actually listen. He ordered a specific scan others hadn't, and found a small, tricky vascular issue in my brain. It wasn't easy news, but he explained it all with clear diagrams, even drawing on a notepad. Finally having a real answer, and a real plan, was a massive relief.

I needed an EMG test, which...
May 23, 2026
Doctor: Dr. Sushil Razdan Hospital: Medanta The Medicity

I needed an EMG test, which I'd heard could be uncomfortable. I was pretty nervous walking in. Dr. Razdan's team talked me through each step as it happened—'you'll feel a quick tap now,' that sort of thing. It was over before I knew it. The whole thing was straightforward, and the report was ready the next day. No drama, just done right.

Medanta is a big place, I...
May 23, 2026
Doctor: Dr. Sushil Razdan Hospital: Medanta The Medicity

Medanta is a big place, I got a bit turned around finding the neurology wing. One of the desk coordinators, seeing I was confused, actually walked me to the right waiting area. The clinic itself was calm and quiet, which helped settle my nerves. Even the person who took my blood pressure was gentle and chatted about the weather. It felt like people there actually cared, not just went through motions.

My husband has Parkinson's, and appointments...
May 23, 2026
Doctor: Dr. Sushil Razdan Hospital: Medanta The Medicity

My husband has Parkinson's, and appointments can be stressful for him. Dr. Razdan doesn't just talk to me; he always addresses him directly, at his pace. He once noticed my husband's new tremor before we even mentioned it. He has this calm, patient way of explaining things without talking down to us. You leave feeling heard, not just processed.

My case was complicated—the tumor was...
May 23, 2026
Doctor: Dr. Mayur Mayank Hospital: Medanta The Medicity

My case was complicated—the tumor was in a tricky spot and two other doctors were hesitant. Dr. Mayank didn't sugarcoat it, but he laid out a clear, step-by-step plan for radiation that others hadn't even suggested. He took the time to draw diagrams for my family. It wasn't easy, but following his roadmap gave us real hope when we needed it most.

I was nervous about starting radiation,...
May 23, 2026
Doctor: Dr. Mayur Mayank Hospital: Medanta The Medicity

I was nervous about starting radiation, even though they said my treatment was pretty standard. Dr. Mayank's team at Medanta had it down to a science. The whole process was so organized; in and out without any fuss. The machine was intimidating, but the technicians talked me through every single beep. It felt very controlled, which is exactly what you want.

Look, Medanta is a huge place...
May 23, 2026
Doctor: Dr. Mayur Mayank Hospital: Medanta The Medicity

Look, Medanta is a huge place and I got lost twice finding the radiation oncology wing. But once I was there, the difference was clear. The nurses remembered my name and my preference for the warmer blanket. Even the person who scheduled the appointments was patient when I had to reschedule. It’s a stressful time, but the staff there made the logistics the least of my worries.

What stuck with me was how...
May 23, 2026
Doctor: Dr. Mayur Mayank Hospital: Medanta The Medicity

What stuck with me was how Dr. Mayank would actually sit down during consultations. He wasn't hovering by the door. He asked about my job and how the fatigue was really affecting my week, not just checking a box. When I had a rough day, he noticed and adjusted the conversation. He made me feel like a person, not just a chart.

My mother was under Dr. Narang's...
May 23, 2026
Doctor: Dr. Kushal Narang Hospital: Medanta The Medicity

My mother was under Dr. Narang's care at Medanta. What stood out was how he always made time for us, the family. He'd explain things in simple terms, never rushed us, and actually listened to our worries. We never felt like just another case file. The whole team there was great, but his clear communication made a scary situation feel manageable.

First time needing any kind of...
May 23, 2026
Doctor: Dr. Kushal Narang Hospital: Medanta The Medicity

First time needing any kind of oncology treatment and I was terrified. Honestly, I was shaking in the waiting room. Dr. Kushal Narang has this calm way about him. He didn't just talk at me; he walked me through every step, showed me the machine, and answered all my 'what if' questions without making me feel silly. Left feeling like I could actually do this.

Dr. Narang is solid. Got the...
May 23, 2026
Doctor: Dr. Kushal Narang Hospital: Medanta The Medicity

Dr. Narang is solid. Got the job done, no fuss. Explained my radiation plan clearly, side effects were what he said they'd be. Appointments ran on time. What more do you want? Good experience at Medanta.

The parking garage was a nightmare...
May 23, 2026
Doctor: Dr. Kushal Narang Hospital: Medanta The Medicity

The parking garage was a nightmare that first day, which didn't help my nerves. I remember Dr. Narang looking at my file, then looking up and asking about my commute to the hospital. It was such a small, human thing. Throughout treatment, he'd remember little details like that. Once, my schedule conflicted with a family thing, and his team sorted it out without any drama. It wasn't just about the radiation; it felt like they saw the person dealing with it. The techs were always kind, even when I asked the same questions twice.

Our 8-year-old son, Arjun, was diagnosed...
May 23, 2026
Doctor: Dr. Manish Mathur Hospital: Medanta The Medicity

Our 8-year-old son, Arjun, was diagnosed with a heart murmur that our local pediatrician said needed a specialist's look. We were terrified, honestly. From the first meeting, Dr. Mathur got down on his level, showed him the stethoscope, and explained everything in a way we could all understand. He never rushed us, answered every single one of my anxious questions—I had a whole list—and made Arjun feel like a partner in his own care. The hospital was big and a bit overwhelming, but Dr. Mathur’s team made sure we knew where to go. Seeing my little boy smile and laugh with the doctor before his echocardiogram meant more than I can say. We have a clear plan now, and I can finally sleep at night.

Had chest pain. Went to Medanta....
May 23, 2026
Doctor: Dr. Manish Mathur Hospital: Medanta The Medicity

Had chest pain. Went to Medanta. Saw Dr. Mathur. He listened, ordered the right tests quickly—no unnecessary delays. Explained the blockage clearly, showed me the images. Recommended a stent. Procedure was smooth. Staff was efficient. Follow-up was direct. I feel better. He knows his job.

I was quite nervous about my...
May 23, 2026
Doctor: Dr. Manish Mathur Hospital: Medanta The Medicity

I was quite nervous about my irregular heartbeat. The waiting area was busy, but once I was with Dr. Mathur, he had such a calm manner. He didn’t just look at the charts; he looked at me, asked how it was affecting my daily life. His explanation was so gentle and thorough. He took the time to draw a simple diagram of what was happening. The treatment he suggested has worked very well. The whole experience, despite my initial fears, was handled with such kindness.

Wow, what a difference! I’d been...
May 23, 2026
Doctor: Dr. Manish Mathur Hospital: Medanta The Medicity

Wow, what a difference! I’d been dragging myself around for months, just blaming it on getting older. My wife finally made me see someone. Dr. Mathur is fantastic! He has this great energy—immediately pinpointed the issue with my valve. The team at Medanta was on it. Yeah, the parking garage was full that day, but who cares? The procedure itself was way easier than I’d built up in my head. I’m back to playing tennis with my buddies, feeling like myself again. Huge weight off my shoulders!

My heart was pounding in the...
May 23, 2026
Doctor: Dr. Sameer Dhingra Hospital: Medanta The Medicity

My heart was pounding in the waiting room, and not just because of my condition. First time needing heart surgery and I was terrified. Dr. Dhingra walked in, sat down, and just talked to me like a normal person for a good 10 minutes before even looking at my chart. He explained everything in words I could actually understand and never made me feel rushed. I left his office feeling scared about the surgery, but completely sure I was in the right hands.

Post-op is rough, no way around...
May 23, 2026
Doctor: Dr. Sameer Dhingra Hospital: Medanta The Medicity

Post-op is rough, no way around it. What helped was Dr. Dhingra's team. They had a clear plan for the pain and didn't just throw pills at me. He checked on me himself every morning, even on a Sunday, and adjusted things based on how I was feeling that day. The physio team he works with got me moving safely. It's a slow climb, but I never felt like I was managing it alone.

Needed a bypass. Got referred to...
May 23, 2026
Doctor: Dr. Sameer Dhingra Hospital: Medanta The Medicity

Needed a bypass. Got referred to Dr. Dhingra at Medanta. He was straight with me about the risks and the process. Surgery went well, no complications. Staff was good. He knows his stuff. Would recommend him if you need the work done.

It started with this crushing feeling...
May 23, 2026
Doctor: Dr. Sameer Dhingra Hospital: Medanta The Medicity

It started with this crushing feeling in my chest last Diwali. Long story short, after a few local consults, my son drove me to Medanta. The place is huge, I got a bit lost finding the wing. Meeting Dr. Dhingra changed everything. He didn't just see a faulty valve; he saw that I was a 68-year-old man who was scared of becoming a burden. He sketched the procedure on his notepad, asked about my life, and tailored his recovery expectations to what *I* wanted—to get back to my garden. The surgery itself is a blur, but I remember his calm voice before. Three months on, I'm watering my roses. He gave me that.

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VO-284, Eldeco Centre 110017