Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
I've been seeing Dr. Buchun for...
May 23, 2026
Doctor: Dr. Buchun Kumari Mishra Hospital: Medanta The Medicity

I've been seeing Dr. Buchun for over a decade, through two pregnancies and now my regular check-ups. You don't stick with a doctor that long unless they get it right. The clinic at Medanta is busy, sure, sometimes you wait a bit, but I never feel rushed when I'm in her room. She remembers my history, asks about my kids by name. It's that consistency that makes all the difference. I trust her completely, and in women's health, that's everything.

Needed a second opinion on a...
May 23, 2026
Doctor: Dr. Buchun Kumari Mishra Hospital: Medanta The Medicity

Needed a second opinion on a complex fibroid case. Dr. Buchun Mishra was direct, clear, and didn't sugarcoat anything. She laid out all the options, explained the risks of each procedure in plain language, and gave me her straight recommendation. No fluff, just facts. It was exactly what I needed to make a decision. The surgery went as she said it would. She's a skilled surgeon who tells you how it is.

My first appointment with Dr. Mishra...
May 23, 2026
Doctor: Dr. Buchun Kumari Mishra Hospital: Medanta The Medicity

My first appointment with Dr. Mishra was for a very sensitive issue I was embarrassed to discuss. I was so nervous my hands were shaking. But she has such a calm, gentle way about her. She listened without any judgment, asked thoughtful questions, and her voice was so reassuring. She made a scary situation feel manageable. I left feeling heard and, for the first time, hopeful. Her kindness was as important as her medical advice.

After years of frustrating fertility treatments...
May 23, 2026
Doctor: Dr. Buchun Kumari Mishra Hospital: Medanta The Medicity

After years of frustrating fertility treatments elsewhere, we came to Medanta as a last resort. From the first scan, Dr. Buchun had a different approach. When she told us we were pregnant, I just burst into tears—happy tears, finally! She was practically beaming with us. The whole pregnancy, she was so proactive and positive. Our daughter is six months old now, and we just had our follow-up. Dr. Buchun cried a little holding her! She’s not just a doctor; she’s part of our story.

I've been seeing Dr. Bhanu Pratap...
May 23, 2026
Doctor: Dr. Bhanu Pratap Singh Hospital: Medanta The Medicity

I've been seeing Dr. Bhanu Pratap Singh for over three years now for my lymphoma. It’s the consistency I value most. He remembers the small things from my last visit, asks about my family, and explains every tweak to my treatment plan in a way that makes sense. The hospital is big and can feel impersonal, but his clinic feels different. He doesn’t rush. When my scans showed a small change, he called me himself to talk it through before my appointment. That kind of attention is rare. I trust him completely with this long road.

Diagnosis: pancreatic cancer. Treatment plan from...
May 23, 2026
Doctor: Dr. Bhanu Pratap Singh Hospital: Medanta The Medicity

Diagnosis: pancreatic cancer. Treatment plan from Dr. Singh. He was clear, direct, and didn’t sugarcoat anything. Explained the options, the stats, what to expect. I appreciated the honesty. The first consultation ran long because we had so many questions, and he answered every one. The parking situation at Medanta is a hassle, honestly, but once you’re in his room, you have his full focus. He’s sharp, his team is efficient, and he gets to the point. That’s what you need when you’re dealing with this.

I was so scared when we...
May 23, 2026
Doctor: Dr. Bhanu Pratap Singh Hospital: Medanta The Medicity

I was so scared when we first met Dr. Singh. My husband’s diagnosis felt like the end of everything. But Dr. Singh has such a calm way about him. He speaks softly, listens completely, and never makes you feel like you’re asking a silly question. He took the time to draw a simple diagram to show how the treatment would work. There were days we waited a bit, but we never felt like a number. He gave us hope, but a real kind of hope, not empty promises. We are so grateful for his kindness through this.

After two opinions that left me...
May 23, 2026
Doctor: Dr. Bhanu Pratap Singh Hospital: Medanta The Medicity

After two opinions that left me more confused than ever, I saw Dr. Bhanu Pratap Singh. What a difference! He looked at all my reports, asked a few key questions, and laid out a clear path forward. I finally felt like someone was driving the bus. The relief was huge. The treatment hasn’t been easy, but knowing he’s in charge makes it manageable. His nurse, Priya, is also fantastic—always returns calls. Honestly, he’s just really, really good at what he does. I’m feeling better than I have in months.

Had a stent put in last...
May 23, 2026
Doctor: Dr. Sanjay Saran Baijal Hospital: Medanta The Medicity

Had a stent put in last month. The worst part was honestly the anxiety beforehand. Dr. Baijal's team at Medanta explained the whole recovery timeline clearly - what the pain would feel like, how to move, when to call. It wasn't magic, it was sore for a while, but knowing what was normal made it manageable. Follow-up was good, they actually listened when I said one med was making me dizzy.

At my age, one is often...
May 23, 2026
Doctor: Dr. Sanjay Saran Baijal Hospital: Medanta The Medicity

At my age, one is often apprehensive about hospital visits. Dr. Baijal was very reassuring. He took the time to explain my condition and the proposed treatment in a way I could understand, without rushing. The nursing staff at Medanta were also very kind. I felt I was in competent and caring hands.

Needed a cardiologist, got referred to...
May 23, 2026
Doctor: Dr. Sanjay Saran Baijal Hospital: Medanta The Medicity

Needed a cardiologist, got referred to Dr. Baijal. Straight shooter. Told me what was wrong, what we could do about it, and what would happen if we did nothing. No sugar-coating, which I appreciate. Got my issue sorted. Parking at Medanta is a nightmare, though.

My story with Dr. Baijal started...
May 23, 2026
Doctor: Dr. Sanjay Saran Baijal Hospital: Medanta The Medicity

My story with Dr. Baijal started in the ER with what I thought was just bad heartburn. Turns out, it was more. He was the consultant on call. What stuck with me was how he handled my family's panic. He pulled up a chair, drew a simple diagram of the heart on his notepad, and walked us through the blockage. He made a scary situation make sense. The procedure itself is a blur, but I remember his calm voice beforehand. Six months on, I'm back to walking my dog, and I have that crumpled diagram still tucked in my drawer.

I'd been to a few doctors...
May 23, 2026
Doctor: Dr. Suma S Nair Hospital: Medanta The Medicity

I'd been to a few doctors for this weird mix of fatigue and joint pain, and everyone had a different theory. Honestly, I was getting a bit desperate. Dr. Suma Nair was different. She spent nearly an hour with me on the first visit, just asking questions and connecting dots I didn't even see. She ordered a very specific test the others hadn't. Turns out, it was a rare autoimmune thing. She explained it all without making me feel stupid, and the treatment plan she started actually works. I feel like myself again.

My annual physical was due, and...
May 23, 2026
Doctor: Dr. Suma S Nair Hospital: Medanta The Medicity

My annual physical was due, and I needed a few vaccinations updated for travel. I was in and out of Medanta in under two hours, which was a relief because the parking lot was packed that morning. Dr. Nair did the check-up, answered all my random questions about travel health, and the nurse who gave the shots was really quick. It was just... easy. No fuss, no drama, just got everything sorted efficiently.

The whole experience at Medanta was...
May 23, 2026
Doctor: Dr. Suma S Nair Hospital: Medanta The Medicity

The whole experience at Medanta was smoother than I expected. The front desk staff helped me figure out my insurance paperwork without making me feel like a bother. The waiting area was calm, and someone even brought around water. But what stood out was Dr. Nair's assistant. I was nervous before my consultation, and she noticed, just had a quiet, reassuring chat with me in the hallway. It made a big difference before I even walked into the doctor's room.

Look, I'm not great with doctors....
May 23, 2026
Doctor: Dr. Suma S Nair Hospital: Medanta The Medicity

Look, I'm not great with doctors. I get anxious. Dr. Nair has this way of just sitting and listening. She doesn't rush you. When she explains something, she'll draw a little diagram on her notepad—silly, maybe, but it helps me remember. She remembered my kid's name from a story I told months ago. It doesn't feel like you're just a chart to her; you feel like a person she's trying to help.

My case was a real puzzle...
May 23, 2026
Doctor: Dr. Pramod Kumar Agarwal Hospital: Medanta The Medicity

My case was a real puzzle for a while. I kept getting dizzy spells, and other doctors were stumped. Dr. Agarwal spent ages going over my old reports and ordered a specific scan no one else had. He found a tiny defect in my heart I was born with. The way he explained it, with simple diagrams on his notepad, made a scary situation feel manageable. He and his team at Medanta planned the repair, and I feel steady on my feet for the first time in years.

I needed a stent, which honestly...
May 23, 2026
Doctor: Dr. Pramod Kumar Agarwal Hospital: Medanta The Medicity

I needed a stent, which honestly sounded huge. But Dr. Agarwal walked me through the whole thing—said it was pretty standard for them. The procedure itself was quick; I was more anxious about the prep. The next day, he checked in himself and said I could likely go home. It was all very straightforward, no drama. Sometimes, boring is exactly what you want from heart care.

Let's be real, Medanta is a...
May 23, 2026
Doctor: Dr. Pramod Kumar Agarwal Hospital: Medanta The Medicity

Let's be real, Medanta is a massive place and I got turned around twice finding the cardiology wing. But once I got there, the nurses at the desk were really kind. One even walked me partway to the echo room. The area was calm, not chaotic. Even when Dr. Agarwal was running a bit behind schedule, his assistant kept us updated. It felt organized, which helps when you're worried.

What stuck with me was how...
May 23, 2026
Doctor: Dr. Pramod Kumar Agarwal Hospital: Medanta The Medicity

What stuck with me was how Dr. Agarwal talks to you. I was nervous at first, but he doesn't just look at the file. He looks at you. He asked about my job and my family before even getting into the medical stuff. When he explained my high blood pressure, it wasn't a lecture; it was a chat about small changes I could actually make. You feel like a person, not just a problem to fix.

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VO-284, Eldeco Centre 110017