Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
My eight-year-old son, Arjun, started getting...
May 23, 2026
Doctor: Dr. Jitender Fotedar Hospital: Medanta The Medicity

My eight-year-old son, Arjun, started getting these awful dizzy spells after playing football. We saw a few doctors who just said he was growing. I was terrified. Dr. Fotedar was the first one who really listened. He sat on the edge of the bed and talked directly to Arjun, not just to us. He explained the heart thing they found in a way my son could understand, using a little model. The waiting room was packed that day, but he never rushed us. Seeing my boy smile and ask questions instead of being scared... that meant more than any medicine. We're still in his care, and I sleep a little easier at night.

Chest pain. Went to Medanta. Saw...
May 23, 2026
Doctor: Dr. Jitender Fotedar Hospital: Medanta The Medicity

Chest pain. Went to Medanta. Saw Dr. Jitender Fotedar. He ordered the right tests quickly, no unnecessary delays. Diagnosis was clear: a blocked artery. He laid out the options—medication or stent. Explained the pros and cons of each. Chose the stent. Procedure was smooth. Staff was efficient. Follow-up was scheduled. Pain is gone. Back to work in two weeks. Good doctor. Straightforward.

I've always been a bit anxious...
May 23, 2026
Doctor: Dr. Jitender Fotedar Hospital: Medanta The Medicity

I've always been a bit anxious about hospitals, to be honest. The whole place can feel so overwhelming. When my GP referred me to Dr. Fotedar for my irregular heartbeat, I was quite nervous. But from the moment I walked in, his manner was so... calm. He has a very quiet way of speaking that makes you lean in and listen. He didn't just look at the charts; he looked at me, asked about my stress levels, my sleep. He adjusted my medication so gently, and it's made such a difference. The clinic was running late that afternoon, but his assistant kept us informed. He's a very kind man, and a brilliant cardiologist.

Okay, full disclosure: I thought I...
May 23, 2026
Doctor: Dr. Jitender Fotedar Hospital: Medanta The Medicity

Okay, full disclosure: I thought I was having a heart attack. Turns out it was a nasty case of pericarditis, but man, was I scared! Dr. Fotedar? Absolute rockstar. He walked in, took one look at my panic-stricken face, and just said, 'We're going to figure this out, and you're going to be fine.' And we did, and I am! The way he coordinated with the imaging team was so slick. He even called me himself with the final test results to save me a day of worry. The guy knows his stuff inside out. I'm back on my bike now, feeling stronger than ever. Huge, huge thanks to him and his team!

My dad's bypass was a huge...
May 23, 2026
Doctor: Dr. Nitin Kumar Rajput Hospital: Medanta The Medicity

My dad's bypass was a huge scare for all of us. Dr. Rajput was the one who actually sat us down in a quiet room, drew a simple diagram on a notepad, and explained exactly what was happening and what he was going to do. He didn't sugarcoat it, but he made us feel like we were part of the plan. The nurses told us he called twice after the surgery, late at night, just to check on dad's numbers. That meant more than any fancy brochure.

I've been seeing Dr. Rajput for...
May 23, 2026
Doctor: Dr. Nitin Kumar Rajput Hospital: Medanta The Medicity

I've been seeing Dr. Rajput for my heart valve for over eight years now. You build a history with a doctor like that. He remembers the little things—asks about my walking routine, knows which meds I didn't tolerate well years ago. When my echo showed a slight change last month, he didn't jump to procedures. He said, 'Let's watch this together for three months and see.' That kind of calm, long-term thinking is why I trust him. He's not just fixing a problem; he's managing my life.

Needed a stent. Dr. Rajput did...
May 23, 2026
Doctor: Dr. Nitin Kumar Rajput Hospital: Medanta The Medicity

Needed a stent. Dr. Rajput did it. Explained things clearly, no fluff. Procedure was smooth, recovery was what they said it would be. Parking at Medanta is always a nightmare, but that's not his fault. Good doctor.

It started with just feeling worn...
May 23, 2026
Doctor: Dr. Nitin Kumar Rajput Hospital: Medanta The Medicity

It started with just feeling worn out all the time. My local doc in Dehradun said it was probably stress, but the numbers weren't right. We came to Medanta and got shuffled around a bit until we landed in Dr. Rajput's clinic. He listened for maybe two minutes, then leaned back and said, 'This sounds like a tired valve.' He was so sure. The tests proved him right. The day of the surgery, I was a nervous wreck in the pre-op room. He came in, patted my shoulder, and just said, 'We're ready for you. See you on the other side.' It was simple, but it cut through the panic. Six months later, I'm planting trees in my garden again. Every time I feel that little scar, I remember how he turned a vague feeling of exhaustion back into a real life.

I'd been to three other doctors...
May 23, 2026
Doctor: Dr. Dinesh Bansal Hospital: Medanta The Medicity

I'd been to three other doctors about this constant fatigue and weird joint pain. They all said it was stress. Dr. Bansal actually listened to every single symptom, even the ones I thought were silly. He ordered a specific set of tests no one else had, and it turned out to be something quite rare. He explained it to me in plain Hindi and English, drew a little diagram on his notepad. He didn't just hand me a prescription; he gave me a plan. For the first time in a year, I feel like I'm getting somewhere.

I needed a colonoscopy, which, let's...
May 23, 2026
Doctor: Dr. Dinesh Bansal Hospital: Medanta The Medicity

I needed a colonoscopy, which, let's be honest, nobody looks forward to. I was pretty nervous about the whole thing. Dr. Bansal's team walked me through every step beforehand, so there were no surprises. The procedure itself was quick, and the recovery area was calm. Dr. Bansal came by after, showed me the pictures, and said everything looked completely normal. It was a huge relief. Sometimes, a routine check-up going exactly as it should is the best news you can get.

My husband was admitted, and I...
May 23, 2026
Doctor: Dr. Dinesh Bansal Hospital: Medanta The Medicity

My husband was admitted, and I spent a lot of time at Medanta. The place is huge, and I got lost twice trying to find the pharmacy. But every single staff member I stopped, from the cleaners to the people at the information desk, was genuinely kind and pointed me in the right direction. The ward was quiet and clean. It made a stressful situation feel manageable. Dr. Bansal's nurse, especially, remembered my name and would give me a quick update if the doctor was running behind, which meant I didn't have to sit and worry.

What stuck with me about Dr....
May 23, 2026
Doctor: Dr. Dinesh Bansal Hospital: Medanta The Medicity

What stuck with me about Dr. Bansal was how he talked to my elderly mother. She gets confused easily and is hard of hearing. He didn't rush. He pulled his chair right up to her, looked her in the eye, and spoke slowly and clearly. He checked if she understood before moving on. He treated her with such simple respect, not just as a patient, but as a person. That meant more to our family than any medicine.

Our son needed surgery for a...
May 23, 2026
Doctor: Dr. Shandip Sinha Hospital: Medanta The Medicity

Our son needed surgery for a hernia. Dr. Sinha explained everything clearly, scheduled it quickly, and the recovery was smooth. Back to school in a week. Exactly what we needed.

My grandson was under Dr. Sinha's...
May 23, 2026
Doctor: Dr. Shandip Sinha Hospital: Medanta The Medicity

My grandson was under Dr. Sinha's care at Medanta. As an older person, I was quite anxious, but the doctor was very kind and patient with all my questions. He made sure my grandson was comfortable and explained things in a way I could understand. The whole process was handled with great care.

Look, my kid needed an operation....
May 23, 2026
Doctor: Dr. Shandip Sinha Hospital: Medanta The Medicity

Look, my kid needed an operation. I was stressed. Dr. Sinha didn't sugarcoat anything, just told us straight what needed to happen and how. Surgery went fine, kid's doing great now. Good doctor.

Our 4-year-old, Aryan, had a complex...
May 23, 2026
Doctor: Dr. Shandip Sinha Hospital: Medanta The Medicity

Our 4-year-old, Aryan, had a complex abdominal issue. From the first consultation, Dr. Shandip Sinha had this calm confidence. He drew diagrams for us on his notepad—I still have them. The day of surgery at Medanta was long; we waited in that cafe for hours, jumping every time a phone rang. But when he came out, he gave us a simple thumbs-up before even speaking. Aryan bounced back faster than we dreamed. That doctor and his team gave us our happy, running boy back.

My baby had a high fever...
May 23, 2026
Doctor: Dr. Mona Kulpati Hospital: Medanta The Medicity

My baby had a high fever and I was a total wreck. Dr. Kulpati at Medanta just had this calm way about her. She explained everything in simple terms, didn't rush us, and actually listened to my million questions. I left feeling like I could handle it, which is all I wanted.

My son has been seeing Dr....
May 23, 2026
Doctor: Dr. Mona Kulpati Hospital: Medanta The Medicity

My son has been seeing Dr. Kulpati since he was two—he's ten now. What I appreciate most is that she remembers him. She knows his history, his quirks, what's worked before. We don't have to start from zero every visit. That kind of continuity is rare and it makes all the difference when you're managing a kid's health long-term.

Sick kid, needed a doc. Went...
May 23, 2026
Doctor: Dr. Mona Kulpati Hospital: Medanta The Medicity

Sick kid, needed a doc. Went to Medanta, saw Dr. Kulpati. She was straight to the point, figured out it was an ear infection fast. Got the meds, kid's better. Good experience.

Our 4-year-old, Rohan, had this persistent...
May 23, 2026
Doctor: Dr. Mona Kulpati Hospital: Medanta The Medicity

Our 4-year-old, Rohan, had this persistent cough that kept coming back. We saw another doctor who just prescribed more syrup. At Medanta, Dr. Kulpati actually sat on the floor to talk to Rohan first, got him to laugh. Then she asked us really specific questions about his daycare and our home. Turns out she suspected a mild allergy to the dust from a construction site next door. Suggested some simple changes at home, and the cough cleared up in a week. It wasn't just about the medicine; it was about figuring out the 'why.' The wait was a bit long, but honestly, it was worth it for that kind of attention.

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VO-284, Eldeco Centre 110017