Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
For nearly a year, I was...
May 23, 2026
Doctor: Dr. Narendra Singh Choudhary Hospital: Medanta The Medicity

For nearly a year, I was shuffled between doctors with vague answers like 'IBS' or 'stress.' Dr. Choudhary was the first to really stop and listen. He ordered a specific test the others hadn't even mentioned. Turns out, it was a rare motility disorder. It wasn't a quick fix, but finally having a name for it and a real plan from him made all the difference. I feel like I have my life back.

I was dreading my first colonoscopy,...
May 23, 2026
Doctor: Dr. Narendra Singh Choudhary Hospital: Medanta The Medicity

I was dreading my first colonoscopy, honestly. But Dr. Choudhary and his team made it a non-event. The prep instructions were clear, the check-in was quick, and the next thing I knew, I was waking up. He came by after, showed me a couple of pictures on the screen saying everything looked perfect, and cracked a small joke about my nerves. It was over before I knew it.

The Medanta facility is impressive, but...
May 23, 2026
Doctor: Dr. Narendra Singh Choudhary Hospital: Medanta The Medicity

The Medanta facility is impressive, but honestly, what stood out was how everyone worked together. From the front desk person who helped me reschedule when I was running late (parking was a nightmare that day) to the nurse who saw I was anxious and just chatted about cricket for a minute. It felt like a team, and Dr. Choudhary is clearly the captain. That coordination made a stressful visit much easier.

My husband can be a difficult...
May 23, 2026
Doctor: Dr. Narendra Singh Choudhary Hospital: Medanta The Medicity

My husband can be a difficult patient—doesn't like to ask questions, gets grumpy. Dr. Choudhary has this calm way about him. He sat down, didn't rush, and explained my husband's liver condition using simple analogies. He even drew a little diagram on his notepad. For the first time, my husband actually understood what was happening and felt involved in his own care. That meant more than any medicine.

My case was a real puzzle...
May 23, 2026
Doctor: Dr. Neha Rastogi Hospital: Medanta The Medicity

My case was a real puzzle for a while. Other doctors were scratching their heads, but Dr. Neha Rastogi didn't give up. She ordered a specific set of tests I'd never even heard of and sat with me for nearly an hour explaining what the results could mean. It was scary, but her calm way of laying out the facts, good and bad, made me feel like I could face it. We finally got a clear answer at Medanta, and that started the real fight.

I needed a bone marrow biopsy,...
May 23, 2026
Doctor: Dr. Neha Rastogi Hospital: Medanta The Medicity

I needed a bone marrow biopsy, and I was pretty nervous about it. Dr. Rastogi walked me through every single step beforehand—what I'd feel, how long it would take, even the weird clicking sound the needle makes. The actual procedure was over so fast, and she kept talking to me the whole time about my garden to keep my mind off it. It was as smooth as these things can possibly be.

Honestly, the hospital is huge and...
May 23, 2026
Doctor: Dr. Neha Rastogi Hospital: Medanta The Medicity

Honestly, the hospital is huge and I got lost twice trying to find the oncology block. But once I got there, the difference was night and day. The nurses at the chemo suite remembered my name and my preference for the chair by the window. Even the person who cleaned the room would give a quiet smile. The place at Medanta felt less like a sterile factory and more like a group of people who actually knew what you were going through.

What I remember most is how...
May 23, 2026
Doctor: Dr. Neha Rastogi Hospital: Medanta The Medicity

What I remember most is how she listens. She doesn't just nod while looking at her computer; she puts the screen aside and really looks at you. When I broke down crying after a tough scan result, she didn't rush me or hand me a tissue box from across the room. She waited, quiet, until I could talk again. That kind of patience is rare. She treats you like a person, not just a patient.

I was terrified walking into Medanta....
May 23, 2026
Doctor: Dr. Satya Prakash Yadav Hospital: Medanta The Medicity

I was terrified walking into Medanta. Cancer? At my age? Dr. Yadav just sat and listened to me ramble for a full ten minutes before he even looked at my file. He has this calm way of explaining things that just... deflates the panic. I left feeling like I could actually do this.

Post-op from my procedure, the pain...
May 23, 2026
Doctor: Dr. Satya Prakash Yadav Hospital: Medanta The Medicity

Post-op from my procedure, the pain was pretty rough the first night. Dr. Yadav's team had a clear plan for it and adjusted things when I needed. He checked on me himself twice a day, even on Sunday. It wasn't easy, but I never felt like I was just a number on a chart. The follow-up calls to see how I'm managing at home made a big difference.

Dr. Yadav is sharp. Gets to...
May 23, 2026
Doctor: Dr. Satya Prakash Yadav Hospital: Medanta The Medicity

Dr. Yadav is sharp. Gets to the point, explains your options clearly, no sugar-coating. You know exactly where you stand. Parking at Medanta is always a hassle, but the actual care was straightforward and effective. Would recommend him if you need a hemato-oncologist.

My brother was diagnosed last year,...
May 23, 2026
Doctor: Dr. Satya Prakash Yadav Hospital: Medanta The Medicity

My brother was diagnosed last year, and it felt like our world stopped. We saw two other doctors who just threw jargon at us. Then we met Dr. Satya Prakash Yadav. He drew the whole treatment pathway on a notepad—stem cells, recovery phases, the risks—in a way we could finally understand. There was one day my brother spiked a fever; Dr. Yadav was in another building but came over within 20 minutes, still in his scrubs, to check him. It's those moments. The treatment was hard, but having a doctor who was both brilliant and genuinely present made it bearable. My brother is in remission now.

Been seeing Dr. Saraf for my...
May 23, 2026
Doctor: Dr. Neeraj Saraf Hospital: Medanta The Medicity

Been seeing Dr. Saraf for my Crohn's for almost eight years now. He remembers my history without checking the file, which is rare. The clinic at Medanta can be busy, but he never rushes our appointments. He explains the 'why' behind every treatment tweak. I trust him completely—that's hard to find.

Our 14-year-old son was in so...
May 23, 2026
Doctor: Dr. Neeraj Saraf Hospital: Medanta The Medicity

Our 14-year-old son was in so much pain, and we were terrified. Dr. Saraf was so calm with him, explained everything in a way a kid could understand. He didn't just talk to us; he made our son feel in control. The tests were scheduled fast, and Dr. Saraf called us himself with the results to put our minds at ease. We finally have our happy boy back.

Had a weird stomach thing for...
May 23, 2026
Doctor: Dr. Neeraj Saraf Hospital: Medanta The Medicity

Had a weird stomach thing for months. Saw Dr. Saraf. He figured it out, fixed it. No nonsense, straight to the point. What else do you need?

I put off seeing a specialist...
May 23, 2026
Doctor: Dr. Neeraj Saraf Hospital: Medanta The Medicity

I put off seeing a specialist for years because I was scared of scopes. Finally went to Medanta, parking was a nightmare that day. Dr. Saraf's assistant could tell I was nervous and was really kind. Dr. Saraf himself walked me through every single step before the procedure, even drew a little diagram. The day of, he cracked a joke right before I went under, which helped. Recovery was smoother than I ever imagined. He turned this big, scary thing into a manageable process.

My headaches were getting worse, and...
May 23, 2026
Doctor: Dr. Sudhir Dubey Hospital: Medanta The Medicity

My headaches were getting worse, and three other doctors just said it was stress. Dr. Dubey actually listened. He ordered a specific scan others hadn't, and found a tricky little aneurysm. It was scary news, but he drew the whole thing for me on a notepad, explaining my options without rushing. The surgery was long, but he called my wife himself right after. A year later, I'm just living my life again.

I needed a disc surgery, which...
May 23, 2026
Doctor: Dr. Sudhir Dubey Hospital: Medanta The Medicity

I needed a disc surgery, which felt like a huge deal to me. Dr. Dubey was so calm about it. He said, 'We do this all the time, you'll be fine.' And he was right. The whole thing was straightforward. I was in some pain afterwards, obviously, but it was exactly what he said it would be. No drama, no surprises. Sometimes you just want boring and predictable, and that's what I got.

Look, Medanta is a massive place...
May 23, 2026
Doctor: Dr. Sudhir Dubey Hospital: Medanta The Medicity

Look, Medanta is a massive place and I got lost twice trying to find the neuro wing. But once I did, his team had it together. The nurse, Priya I think, saw I was anxious and just talked to me about my grandkids while we waited. The room was quiet, which helped. Even the person who brought the meals was kind. It felt like everyone was on the same page, which takes the edge off when you're facing brain surgery.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Sudhir Dubey Hospital: Medanta The Medicity

What I'll remember most is how he talked to my mother. She's 80 and was terrified for me. He pulled up a chair, looked her right in the eye, and spoke so gently, using simple words. He didn't just address the patient; he cared for the whole family in that room. You don't forget that. He has a tough job, but he never made us feel like we were just another case.

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VO-284, Eldeco Centre 110017