Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
My headaches were getting worse, and...
May 23, 2026
Doctor: Dr. Anirban Deep Banerjee Hospital: Medanta The Medicity

My headaches were getting worse, and no one could figure out why. After a few scans, another doctor said it was probably just stress. Dr. Banerjee looked at the same images and saw something else—a tiny, tricky aneurysm hiding where it shouldn't have been. He explained it to me with a whiteboard, drawing it out so I actually understood. The surgery was scary to think about, but he was so clear about the plan. I'm back to work now, headache-free. He caught what others missed.

I needed a discectomy, which I...
May 23, 2026
Doctor: Dr. Anirban Deep Banerjee Hospital: Medanta The Medicity

I needed a discectomy, which I was told is pretty standard. Still, I was nervous at first. Dr. Banerjee's team had me in and out smoothly. The whole thing felt very coordinated. I was home the next day, and the recovery has been exactly what he said it would be—straightforward. No drama, just good care.

Let's be honest, Medanta is a...
May 23, 2026
Doctor: Dr. Anirban Deep Banerjee Hospital: Medanta The Medicity

Let's be honest, Medanta is a huge place. I got lost twice trying to find the neuro wing, and the parking was a mission. But once I checked in, the staff at the neurosurgery desk were really kind. They could see I was anxious and kept checking on me. Even the nurse who took my vitals had a calming way about her. It made a difficult day much easier to handle.

What I'll remember most is how...
May 23, 2026
Doctor: Dr. Anirban Deep Banerjee Hospital: Medanta The Medicity

What I'll remember most is how Dr. Banerjee talked to my family. My wife was a wreck before my spinal surgery. He didn't just give her a pat on the back; he sat down, looked her in the eye, and answered every single one of her 'what if' questions without making her feel rushed. He has a quiet, direct way of speaking that cuts through the panic. That meant as much as the surgery itself.

I'd been to three other doctors...
May 23, 2026
Doctor: Dr. Vaibhav K Gupta Hospital: Medanta The Medicity

I'd been to three other doctors about this constant fatigue and low-grade fever. Everyone said it was stress. Dr. Gupta was the first one who actually sat and listened to my whole history, even the parts I thought were irrelevant. He ordered a specific set of tests the others hadn't, and it turned out to be a tricky autoimmune thing. He explained it to me in plain Hindi, drew a little diagram on his notepad. Started treatment that week, and I finally feel like myself again.

Just needed a colonoscopy, which honestly...
May 23, 2026
Doctor: Dr. Vaibhav K Gupta Hospital: Medanta The Medicity

Just needed a colonoscopy, which honestly made me pretty nervous. The whole process at Medanta was straightforward. Yeah, the prep wasn't fun, but everyone knew what they were doing. Dr. Gupta checked in before I went under, cracked a small joke to lighten the mood. Woke up, he came by with the all-clear results, showed me a couple of pictures, and that was that. In and out without any fuss.

My husband was admitted, and I...
May 23, 2026
Doctor: Dr. Vaibhav K Gupta Hospital: Medanta The Medicity

My husband was admitted, and I spent a lot of time at the hospital. The place is huge—I got lost twice!—but the staff at the Internal Medicine desk were incredibly patient. One nurse, Riya, saw I was looking stressed and brought me a cup of tea. When Dr. Gupta did his rounds, he never rushed. He’d pull up a chair, explain the day's plan, and answer all my questions, even the silly ones. The environment felt less like a cold hospital and more like a team was working with us.

What stuck with me was how...
May 23, 2026
Doctor: Dr. Vaibhav K Gupta Hospital: Medanta The Medicity

What stuck with me was how Dr. Gupta talks to you. He doesn't talk at you. I was scared about starting a new medication, worried about side effects. Instead of just dismissing it, he said, 'Your concern is valid. Let's talk about what we can do to watch for those things.' He made me feel like a partner in my own care, not just a patient file. That kind of respect is rare.

I was so scared going in...
May 23, 2026
Doctor: Dr. Priyanka Batra Hospital: Medanta The Medicity

I was so scared going in for my first appointment. My hands were literally shaking. Dr. Priyanka just had this calm way about her, explained everything in simple words, and by the end I felt like I could actually do this. The hospital is huge and a bit intimidating, but she made it feel safe.

My 16-year-old daughter was having severe...
May 23, 2026
Doctor: Dr. Priyanka Batra Hospital: Medanta The Medicity

My 16-year-old daughter was having severe cramps that kept her home from school. We saw two other doctors who just brushed it off. Dr. Batra at Medanta was different. She actually sat and talked WITH my daughter, not just at her. Ordered the right tests, diagnosed PCOS, and set up a real management plan. Seeing my kid get her confidence back... that's because of Dr. Batra's care. We're so grateful.

Saw Dr. Priyanka Batra for a...
May 23, 2026
Doctor: Dr. Priyanka Batra Hospital: Medanta The Medicity

Saw Dr. Priyanka Batra for a second opinion on a fibroid issue. Straight talk, clear options, no pressure. Got my surgery done at Medanta, recovery was smooth. Good doctor, knows her stuff. Parking's a nightmare though, fair warning.

My journey with Dr. Batra started...
May 23, 2026
Doctor: Dr. Priyanka Batra Hospital: Medanta The Medicity

My journey with Dr. Batra started three years ago with unexplained fertility struggles. It was a rollercoaster—lots of tests, some failed cycles, the waiting room became too familiar. She never gave false hope but never made us feel hopeless either. Last month, she delivered our baby girl. I'll always remember how, in the middle of a long labor, she adjusted the lights and just said 'We're getting close now, you're doing perfectly.' It wasn't just medical care; it felt like having a guide who'd been down the tough path with us.

My daughter is 22 When we...
May 23, 2026
Doctor: Dr. Dimple Ahluwalia Hospital: Medanta The Medicity

My daughter is 22. When we got the diagnosis, our world stopped. Dr. Ahluwalia at Medanta was the first person who looked at my girl, not just the chart. She explained everything to both of us, but she made sure my daughter felt in charge of her own treatment. The waiting room was always packed, but she never rushed us. She held my hand once when I started crying. I don't know how we would have gotten through this without her.

I've been seeing Dr. Ahluwalia for...
May 23, 2026
Doctor: Dr. Dimple Ahluwalia Hospital: Medanta The Medicity

I've been seeing Dr. Ahluwalia for over eight years now, since my initial ovarian cancer surgery. What stands out is how she remembers everything. She'll ask about my knee pain from last year or how my son's graduation went. At Medanta, doctors come and go, but she's been my constant. She doesn't sugarcoat scan results, but she always has a clear plan. That consistency, that trust, it's everything when you're living with this long-term.

Had a complex cyst that needed...
May 23, 2026
Doctor: Dr. Dimple Ahluwalia Hospital: Medanta The Medicity

Had a complex cyst that needed removing. Dr. Ahluwalia was straightforward, no fluff. Explained the laparoscopic procedure clearly, risks and all. Surgery went fine, recovery was quicker than I expected. Parking at Medanta is a nightmare, but she's good.

My first appointment, I was so...
May 23, 2026
Doctor: Dr. Dimple Ahluwalia Hospital: Medanta The Medicity

My first appointment, I was so nervous I almost turned the car around. The Medicity is huge and intimidating. Dr. Ahluwalia walked in, sat down, and just said, 'Okay, tell me what's been happening.' She listened for a full ten minutes before she even touched her computer. She drew diagrams on a notepad to show where the tumor was and how the surgery would work. On the day of the operation, she came to see me before they gave me the anesthesia, just to go over the plan one more time. It was that small act—taking two minutes when she had a whole schedule—that made me feel like a person, not a procedure.

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Rajneesh Kapoor Hospital: Medanta The Medicity

My local doctors were stumped for months, telling me my chest pain was just anxiety. I was getting scared. Dr. Kapoor didn't just glance at my old reports; he sat me down, listened to the whole timeline again, and ordered one specific, different scan. Found a rare vascular issue near my heart that everyone else missed. He drew me a picture to explain it. That scan, and him actually listening, probably saved me from a major crisis down the line.

Needed a stent after a mild...
May 23, 2026
Doctor: Dr. Rajneesh Kapoor Hospital: Medanta The Medicity

Needed a stent after a mild heart attack. Honestly, I was nervous at first, but Dr. Kapoor and his team made it feel very straightforward. He walked me through exactly what would happen, step by step, no confusing jargon. The procedure itself was quick, and I was back home the next day. The whole thing was just... smooth. No drama, no surprises, just good, clean care.

The place is huge, and I...
May 23, 2026
Doctor: Dr. Rajneesh Kapoor Hospital: Medanta The Medicity

The place is huge, and I got a bit lost finding the cardiology wing—the parking was completely full that day. But once I checked in, the difference was clear. The nurses at the front desk were so patient, and the person who took my vitals cracked a joke that actually made me smile despite my nerves. The waiting area was calm, not chaotic. It felt organized, and that helped settle my mind before seeing the doctor.

What stays with me is how...
May 23, 2026
Doctor: Dr. Rajneesh Kapoor Hospital: Medanta The Medicity

What stays with me is how Dr. Kapoor talks to you. He never rushes. After my bypass, I had a million small, silly questions during follow-ups—was it normal to feel this tired? Could I lift my grandchild? He never made me feel like I was bothering him. He’d just nod, give a clear answer, and sometimes he’d ask about my family. It felt like talking to a very smart, very calm friend who also happened to know everything about hearts.

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VO-284, Eldeco Centre 110017