Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Had a pretty major procedure with...
May 23, 2026
Doctor: Dr. Rajesh Puri Hospital: Medanta The Medicity

Had a pretty major procedure with Dr. Puri last month. The first few days after were rough, I won't lie. But his team had a clear plan for the pain that actually worked. They called to check on me twice after I went home, which helped a lot. I'm moving around much better now and finally feel like I'm getting back to normal.

As a consultant with a packed...
May 23, 2026
Doctor: Dr. Rajesh Puri Hospital: Medanta The Medicity

As a consultant with a packed schedule, I needed a doctor who was direct and effective. Dr. Puri at Medanta diagnosed my persistent stomach issue in two visits. He explained the treatment plan clearly, no fluff. Problem is resolved, and I didn't have to take weeks off work.

Look, I was nervous about seeing...
May 23, 2026
Doctor: Dr. Rajesh Puri Hospital: Medanta The Medicity

Look, I was nervous about seeing a gastroenterologist. But Dr. Puri is straight to the point, which I actually liked. He listened, ran the needed tests, and fixed my issue. The hospital is huge and parking is a nightmare, but he's worth it.

My journey with Dr. Puri started...
May 23, 2026
Doctor: Dr. Rajesh Puri Hospital: Medanta The Medicity

My journey with Dr. Puri started about six months ago. I'd been putting off dealing with some scary symptoms, and my wife finally made the appointment. From the first consultation, he made a complex liver condition make sense. He drew diagrams on a notepad. The surgery itself was daunting, but he visited me every morning, even on a Sunday, just to see how I was. There was one day the pharmacy was slow with my meds, which was frustrating, but his nurse sorted it. Today, I'm on a simple maintenance plan and feeling like myself again. It wasn't just a procedure; it felt like having a guide through a scary forest.

Our 8-year-old son was so scared...
May 23, 2026
Doctor: Dr. Amita Jain Hospital: Medanta The Medicity

Our 8-year-old son was so scared about his kidney issue. The waiting room was packed, and I was a nervous wreck, honestly. But Dr. Amita Jain was just so calm with him. She got down to his level, explained everything using a stuffed animal, and let him hold the ultrasound probe. She didn't rush us, answered all our panicked questions twice, and called us herself with the biopsy results. Seeing my boy smile after his procedure meant everything. The nurses said she's always like that with kids.

Had a complex prostate issue. Saw...
May 23, 2026
Doctor: Dr. Amita Jain Hospital: Medanta The Medicity

Had a complex prostate issue. Saw Dr. Amita Jain at Medanta. She reviewed my history, laid out the options clearly—surgery, risks, recovery time. No sugar-coating. Scheduled the surgery efficiently. Procedure went as explained. Follow-up was direct. Issues resolved. Good experience.

I was quite anxious about my...
May 23, 2026
Doctor: Dr. Amita Jain Hospital: Medanta The Medicity

I was quite anxious about my surgery, I must admit. The hospital is very large and finding the department took a moment. But from the first consultation, Dr. Jain had such a gentle way of speaking. She listened more than she talked, and her explanations were very clear without being cold. There was no pressure, just guidance. After the operation, she checked on me each morning with a quiet kindness that was very reassuring. It felt like genuine care, not just routine.

Wow, what a difference! I'd been...
May 23, 2026
Doctor: Dr. Amita Jain Hospital: Medanta The Medicity

Wow, what a difference! I'd been dealing with this stone problem for months and the pain was unreal. I finally got to see Dr. Jain—her schedule was full but they squeezed me in. She took one look at my scans and said, 'Right, let's get this sorted.' The laser procedure itself was quick, and I was back on my feet the next day. No more pain! I feel like a new person. The Medanta team was great, but she's the star. Totally worth the wait!

I've been seeing Dr. Ghosh for...
May 23, 2026
Doctor: Dr. Prasun Ghosh Hospital: Medanta The Medicity

I've been seeing Dr. Ghosh for my kidney stones for almost eight years now. He remembers my history without checking the file, which is rare. The clinic at Medanta is busy, sure, but he always makes time to explain why he's choosing one treatment over another. I trust him because he's consistent—he doesn't just chase the newest procedure if the old one still works for me.

At my age, one is rather...
May 23, 2026
Doctor: Dr. Prasun Ghosh Hospital: Medanta The Medicity

At my age, one is rather apprehensive about these matters. Dr. Prasun Ghosh put me at ease immediately. He explained my prostate issue in simple terms and was very patient with my questions. The entire process at Medanta was handled with great care. I felt respected, not just treated.

Had a kidney stone. Hurt like...
May 23, 2026
Doctor: Dr. Prasun Ghosh Hospital: Medanta The Medicity

Had a kidney stone. Hurt like hell. Went to Medanta, saw Dr. Ghosh. He got it sorted quickly, no fuss. Good doctor.

I was really nervous about my...
May 23, 2026
Doctor: Dr. Prasun Ghosh Hospital: Medanta The Medicity

I was really nervous about my surgery. The waiting area was packed that morning, which didn't help. But from the moment Dr. Ghosh walked in, he was different. He drew a simple diagram on the notepad to show exactly what he was going to do and why. He even talked about how long the soreness would *really* last, not just the textbook answer. After the procedure, he called my wife himself to let her know it went fine. That personal touch, when he didn't have to, made all the difference.

My case was complicated—other doctors were...
May 23, 2026
Doctor: Dr. Gagan Gautam Hospital: Medanta The Medicity

My case was complicated—other doctors were pretty stumped. Dr. Gautam spent a long time with my scans, explaining in simple terms how the tumor was positioned and what his plan was. He didn't sugarcoat it, but he made the path forward seem possible. That clarity in the middle of the chaos meant everything to my family and me.

I needed a standard procedure, and...
May 23, 2026
Doctor: Dr. Gagan Gautam Hospital: Medanta The Medicity

I needed a standard procedure, and honestly, I was just hoping to get it over with. The whole experience at Medanta was surprisingly straightforward. Dr. Gautam’s team had everything organized, the surgery itself was quick, and my recovery has been exactly as he said it would be. No drama, just good, solid care.

Look, the parking situation at Medanta...
May 23, 2026
Doctor: Dr. Gagan Gautam Hospital: Medanta The Medicity

Look, the parking situation at Medanta is a nightmare, I won't lie. But once I got inside, the place felt calm. The nurses in the urology ward were really kind, and the person at the front desk went out of their way to help my wife find a coffee while she waited. It’s those little things that ease the stress of a hospital visit.

What I remember most is how...
May 23, 2026
Doctor: Dr. Gagan Gautam Hospital: Medanta The Medicity

What I remember most is how Dr. Gautam talked to me. Before my surgery, I was a bundle of nerves. He sat down, looked me in the eye, and asked how I was *really* doing. He listened to my fears without rushing me. He felt more like a partner than just a surgeon.

Our 8-year-old son needed heart surgery,...
May 23, 2026
Doctor: Dr. Belal Bin Asaf Hospital: Medanta The Medicity

Our 8-year-old son needed heart surgery, and we were terrified. Dr. Asaf was the first doctor who didn't just talk to us, he got down on his knees to talk to our son, showed him the stethoscope, and explained everything in a way a kid could understand. The day of the surgery was the longest of our lives, but he came out to the waiting room himself three times to give us updates. The nurses said he's like that with all the kids. Our boy is home now, playing soccer, and we still get a little emotional thinking about how gentle the whole team was.

I've been seeing Dr. Asaf for...
May 23, 2026
Doctor: Dr. Belal Bin Asaf Hospital: Medanta The Medicity

I've been seeing Dr. Asaf for my heart condition for nearly a decade now. What I appreciate most is that he remembers me—not just my chart. He'll ask about my granddaughter by name, or if I finally took that trip to Goa. When my meds needed adjusting last year, he laid out three different options with clear pros and cons, and let me choose what fit my life. That kind of respect is rare. You don't stick with a doctor for ten years because they're just smart; you stick with them because they listen and you trust them completely.

Had a valve replacement with Dr....
May 23, 2026
Doctor: Dr. Belal Bin Asaf Hospital: Medanta The Medicity

Had a valve replacement with Dr. Asaf. He's good. Straight talker, no sugarcoating. Surgery went fine, recovery's on track. Parking at Medanta is still a nightmare, though.

I thought it was just heartburn....
May 23, 2026
Doctor: Dr. Belal Bin Asaf Hospital: Medanta The Medicity

I thought it was just heartburn. Seriously. By the time I got to Medanta, they told me I needed a double bypass. I was a wreck. My first meeting with Dr. Asaf, I was scribbling notes, my hands were shaking. He took my notepad, put it aside, and drew a simple diagram on the whiteboard. 'This is the problem,' he said, pointing, 'and this is how we fix it.' He made it feel manageable. The surgery itself... well, I was asleep for that part. But the follow-up? He checked on me every morning, even on a Sunday. There was one day I felt a weird pinch in my chest and panicked—he had a nurse come in within minutes just to reassure me it was normal. It wasn't just fixing a heart; it felt like he was guiding me through the whole scary process.

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VO-284, Eldeco Centre 110017