Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Finding out our 16-year-old needed surgery...
May 23, 2026
Doctor: Dr. Kanchan Kaur Hospital: Medanta The Medicity

Finding out our 16-year-old needed surgery for a tumor was our worst nightmare. We were terrified. Dr. Kanchan Kaur at Medanta was the first person who really talked to our son, not just us. She explained everything to him in a way he could understand, which calmed him down more than anything we could say. The surgery went well, and she checked on him every single morning, even on a Sunday. It felt like she was fighting for him right alongside us.

At my age, going through cancer...
May 23, 2026
Doctor: Dr. Kanchan Kaur Hospital: Medanta The Medicity

At my age, going through cancer treatment is a daunting prospect. I was quite apprehensive about the surgery. Dr. Kaur was very reassuring; she took the time to address all my concerns and those of my family. The entire process at Medanta was handled with great care, and my recovery has been smooth. I am deeply grateful for her skill and her kind manner.

Had a tumor removed by Dr....
May 23, 2026
Doctor: Dr. Kanchan Kaur Hospital: Medanta The Medicity

Had a tumor removed by Dr. Kanchan Kaur. She’s sharp, tells you how it is without sugarcoating, and her team knows their stuff. Surgery went fine, recovery’s on track. Good experience.

I’ll be honest, I put off...
May 23, 2026
Doctor: Dr. Kanchan Kaur Hospital: Medanta The Medicity

I’ll be honest, I put off seeing a doctor for weeks because I was so scared. When I finally went to Medanta and met Dr. Kaur, I was a bundle of nerves. She had this very calm, focused energy. She looked at my scans, asked a lot of questions about my symptoms, and laid out the plan clearly: surgery was needed, but she was confident. The day of the operation, I remember her holding my shoulder just before the anesthesia—a small thing, but it meant everything. Now, six months later, I’m back to my morning walks. I don’t think I’ll ever forget that sense of being in truly capable hands.

My hands were shaking in the...
May 23, 2026
Doctor: Dr. Saurabh Mehrotra Hospital: Medanta The Medicity

My hands were shaking in the waiting room. I'd never seen a neurologist before and the whole thing felt so big and scary. Dr. Mehrotra came in and just... talked to me. He didn't rush. He explained what migraines actually are in a way that finally made sense. When he suggested the treatment plan, he asked what I thought I could manage. I left feeling like I had a partner in this, not just a diagnosis. The hospital is huge and I got lost twice, but his office felt calm.

Persistent vertigo for six weeks. Saw...
May 23, 2026
Doctor: Dr. Saurabh Mehrotra Hospital: Medanta The Medicity

Persistent vertigo for six weeks. Saw Dr. Mehrotra at Medanta. He ordered the right scans, reviewed them himself, diagnosed vestibular neuritis. Prescribed a course of medication and specific exercises. Symptoms improved in ten days. Follow-up was efficient. He answered my questions directly. Effective treatment, no unnecessary fuss.

It was my husband's Parkinson's. We...
May 23, 2026
Doctor: Dr. Saurabh Mehrotra Hospital: Medanta The Medicity

It was my husband's Parkinson's. We were so worried about the progression. Dr. Mehrotra has a very quiet way about him. He listens more than he talks, and when he does speak, it's careful and kind. He adjusted the medication slowly, checking in with us often. He never made us feel like we were bothering him, even when I called the clinic with small concerns. The care feels thoughtful, not rushed.

After two years of pins and...
May 23, 2026
Doctor: Dr. Saurabh Mehrotra Hospital: Medanta The Medicity

After two years of pins and needles in my feet and a string of 'we don't know's from other doctors, I saw Dr. Mehrotra. He actually looked excited by my weird symptoms! He said, 'Let's figure this out.' Ordered some specific blood tests no one else had. Turns out it was a rare vitamin deficiency. Started supplements and within a month, the feeling started coming back. I'm telling everyone! He didn't give up when it got complicated.

Our 8-year-old, Rohan, was so sick...
May 23, 2026
Doctor: Dr. Adarsh Chaudhary Hospital: Medanta The Medicity

Our 8-year-old, Rohan, was so sick for months. He’d lost so much weight and none of the local doctors could figure it out. We were terrified. From our first meeting, Dr. Chaudhary spoke directly to Rohan, not just to us. He explained the complex pancreatic issue in a way we could finally understand, and his plan made sense. The surgery was long—the longest five hours of our lives—but his team updated us every hour. Seeing Rohan eat a full meal without pain a few weeks later, that was everything. The care felt personal, like we were his only case.

Severe abdominal pain led to a...
May 23, 2026
Doctor: Dr. Adarsh Chaudhary Hospital: Medanta The Medicity

Severe abdominal pain led to a diagnosis of a liver abscess. Needed it drained. Researched surgeons, chose Dr. Adarsh Chaudhary at Medanta. Consultation was clear, no sugar-coating. Procedure was scheduled efficiently. The IR procedure itself was precise. Hospital stay was standard, nurses were competent. Pain managed well. Follow-up instructions were explicit. Issue resolved. Would recommend for similar gastrointestinal surgical needs.

I was quite nervous about the...
May 23, 2026
Doctor: Dr. Adarsh Chaudhary Hospital: Medanta The Medicity

I was quite nervous about the operation, to be honest. My condition was delicate and I had heard many stories. But Dr. Chaudhary has a very calm way about him. He listened to all my worries without rushing me. He didn’t make grand promises, just explained what he would try to do. The ward was busy, I did wait a little for my follow-up, but when he came in, he gave me his full attention. I’m recovering well now, much better than I hoped. I’m just very grateful for his skill and his kindness.

Wow, what a difference! I’d been...
May 23, 2026
Doctor: Dr. Adarsh Chaudhary Hospital: Medanta The Medicity

Wow, what a difference! I’d been dealing with this fistula for over a year—multiple procedures, infections, you name it. I was running out of hope. Then I saw Dr. Chaudhary. He looked at my history, nodded, and said, ‘Right, let’s fix this properly.’ His confidence was contagious! The surgery was a success, and the recovery has been smooth. I finally have my life back. The man is a genius with his hands! Seriously, if you need a GI surgeon, he’s your guy. Medanta is lucky to have him.

My shoulder pain was dismissed as...
May 23, 2026
Doctor: Dr. Raman Kant Aggarwal Hospital: Medanta The Medicity

My shoulder pain was dismissed as a simple sprain for months. Dr. Aggarwal actually listened, ordered the right scans, and found a torn labrum that everyone else missed. He drew me a picture to explain it, which really helped. Surgery was the last thing I wanted, but his clarity made the decision easy. Six months on, I'm finally pain-free and back to playing badminton with my son.

I needed a knee replacement, and...
May 23, 2026
Doctor: Dr. Raman Kant Aggarwal Hospital: Medanta The Medicity

I needed a knee replacement, and honestly, I was terrified. The day of the surgery, the parking garage was completely full, which stressed me out even more. But from the moment I got to my room, everything just... worked. The procedure itself felt routine for them. I was walking the next morning, and the recovery has been exactly what Dr. Aggarwal said it would be. No drama, just a fixed knee.

The hospital itself is huge and...
May 23, 2026
Doctor: Dr. Raman Kant Aggarwal Hospital: Medanta The Medicity

The hospital itself is huge and can feel a bit overwhelming. I got turned around twice trying to find the ortho clinic. But the nurses at Dr. Aggarwal's desk were so patient with me. One even walked me partway to the pharmacy. It's those little things—the cleaner who smiled and said good morning, the orderly who chatted about cricket—that made a long hospital stay feel less impersonal.

What stuck with me most was...
May 23, 2026
Doctor: Dr. Raman Kant Aggarwal Hospital: Medanta The Medicity

What stuck with me most was how Dr. Aggarwal talked to my mother. She's old-fashioned and was really worried about my spinal surgery. He didn't rush her. He sat down, looked her in the eye, and answered every single one of her anxious questions in simple terms, without any condescension. He treated her with a kindness that meant as much as the medical care he gave me.

My headaches were getting dismissed as...
May 23, 2026
Doctor: Dr. Pankaj Wadhwa Hospital: Medanta The Medicity

My headaches were getting dismissed as migraines for months. Dr. Wadhwa actually listened, ordered a specific scan others hadn't, and found a tricky little aneurysm. The way he explained it, with a simple diagram on his notepad, made a terrifying situation feel manageable. Surgery was scary, but knowing exactly what we were dealing with because of him made all the difference.

I needed a discectomy, which I...
May 23, 2026
Doctor: Dr. Pankaj Wadhwa Hospital: Medanta The Medicity

I needed a discectomy, which I was told was pretty standard. Honestly, the idea of someone operating on my spine had me a wreck. Dr. Wadhwa's team was so calm about it all—like it was just another Tuesday. The procedure itself went exactly as he said it would. I was up and walking the next day. Sometimes, boring and predictable is exactly what you want from brain and spine surgery.

The hospital itself is huge, and...
May 23, 2026
Doctor: Dr. Pankaj Wadhwa Hospital: Medanta The Medicity

The hospital itself is huge, and I got lost twice trying to find the neuro wing. But once I checked in, the nurses at the desk were really kind about it. The environment in the recovery area was quiet, not chaotic, which helped a lot. Even the person who brought the meals was gentle. It felt like the whole place understood you needed peace, not just medicine.

What I remember most is that...
May 23, 2026
Doctor: Dr. Pankaj Wadhwa Hospital: Medanta The Medicity

What I remember most is that Dr. Wadhwa always sat down during consultations. He didn't hover by the door. When I asked the same anxious question for the third time, he didn't sigh or look at his watch; he just answered it again, differently. He has this quiet way of talking that makes you feel like you're the only thing on his schedule, even though you know he's incredibly busy.

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VO-284, Eldeco Centre 110017