Patient Experience

Patient experience at Medanta Hospital Gurgaon – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Cardiology, Cardiac Surgery, Neurology, Orthopedics, making Medanta Hospital Gurgaon a preferred hospital in Gurgaon for planned and emergency treatment.
Had to get a vasectomy. Honestly,...
May 23, 2026
Doctor: Dr. Gopal Sharma Hospital: Medanta The Medicity

Had to get a vasectomy. Honestly, I was pretty nervous about the whole thing. But Dr. Sharma's team just ran through it like it was the most normal Tuesday. The procedure itself was over before I knew it. A bit sore the next day, sure, but that was it. The whole experience was just... straightforward. No drama, which is exactly what I wanted.

The hospital itself is massive, I...
May 23, 2026
Doctor: Dr. Gopal Sharma Hospital: Medanta The Medicity

The hospital itself is massive, I got a bit lost finding the urology wing. But once I checked in, the nurses at Dr. Sharma's clinic were really on it. One of them saw I was anxious and brought me a water while I waited. The place is clean and quiet, which helps when you're sitting there in one of those gowns. It's the small things that make a difference.

What stuck with me was how...
May 23, 2026
Doctor: Dr. Gopal Sharma Hospital: Medanta The Medicity

What stuck with me was how Dr. Sharma talked to my wife and me after the diagnosis. He didn't just look at me; he made sure she understood everything too, answering all her questions without making her feel rushed. He has this calm way of speaking that cuts through the panic. You don't feel like just another case in his office.

Our 8-year-old, Arjun, has had a...
May 23, 2026
Doctor: Dr. Randeep Guleria Hospital: Medanta The Medicity

Our 8-year-old, Arjun, has had a persistent cough for months. We'd seen other doctors, but nothing helped. I was so scared it was something serious. When we finally got an appointment with Dr. Guleria, he spent nearly an hour with us. He didn't just talk to me; he got down on Arjun's level, asked him about his cricket games, and made him laugh. He explained the allergy triggers in a way I could actually understand. The treatment plan was simple, and for the first time, it worked. Arjun sleeps through the night now. Seeing him breathe easily again... that's everything.

Severe asthma. Multiple ER visits. Needed...
May 23, 2026
Doctor: Dr. Randeep Guleria Hospital: Medanta The Medicity

Severe asthma. Multiple ER visits. Needed a specialist who could get it under control. Dr. Randeep Guleria at Medanta did that. He reviewed my history, adjusted my medications precisely, and gave clear instructions. My symptoms are managed. I haven't needed the hospital in six months. He knows his field and provides effective care. That's what I needed.

I was quite nervous before my...
May 23, 2026
Doctor: Dr. Randeep Guleria Hospital: Medanta The Medicity

I was quite nervous before my consultation. Having a breathing problem is... unsettling. Dr. Guleria has a very calm way about him. He listened quietly to all my worries, even the silly ones I thought I shouldn't mention. He explained my COPD in simple terms, and his plan didn't feel overwhelming. The clinic was busy, but he never made me feel rushed. I feel like I'm in good hands, and that means a great deal to me.

After my COVID pneumonia, I thought...
May 23, 2026
Doctor: Dr. Randeep Guleria Hospital: Medanta The Medicity

After my COVID pneumonia, I thought I'd never get my stamina back. Just walking to the mailbox left me winded. I saw Dr. Guleria for post-COVID rehab. He was fantastic! So encouraging. He mapped out a gradual recovery plan and said, 'We'll get you back to your walks.' And we did! It took a few months, but last week I finished a 3km walk in the park. No coughing, no gasping. I feel like myself again! His team at Medanta was great, too. What a difference.

My baby had a high fever...
May 23, 2026
Doctor: Dr. Swati Kalra Hospital: Medanta The Medicity

My baby had a high fever and I was a complete mess. Dr. Swati Kalra at Medanta just had this calm way about her. She explained everything about the infection in simple terms and never made me feel silly for being so worried. My little one is fine now, and honestly, I feel like I can breathe again.

Had to get my son's asthma...
May 23, 2026
Doctor: Dr. Swati Kalra Hospital: Medanta The Medicity

Had to get my son's asthma action plan updated. Dr. Kalra was direct, efficient, and gave clear instructions. Got the new prescriptions and a solid plan in under 20 minutes. Exactly what we needed.

Look, my kid was sick and...
May 23, 2026
Doctor: Dr. Swati Kalra Hospital: Medanta The Medicity

Look, my kid was sick and we needed a good pediatrician. Friend recommended Dr. Kalra. She's good. Listened, figured it out fast, meds worked. No fuss. Would go back.

We'd been to two other doctors...
May 23, 2026
Doctor: Dr. Swati Kalra Hospital: Medanta The Medicity

We'd been to two other doctors about our 4-year-old's constant stomach aches. At Medanta, the wait was long, but Dr. Kalra was worth it. She sat with us for a full half-hour, asking about everything—his diet, school, even if he was worried about his new sibling. She connected dots the others missed (turns out it was anxiety, not a food issue). Her follow-up call a week later to check on him was a really nice touch. She didn't just treat a symptom; she figured out my kid.

My son's appendectomy was scary, but...
May 23, 2026
Doctor: Dr. Saurodip Maity Hospital: Medanta The Medicity

My son's appendectomy was scary, but Dr. Maity made the recovery manageable. He checked in every morning, not just on the surgery but on how the pain was. He explained what normal soreness was versus something to worry about. We left feeling like we knew what to expect each day, which took a lot of the fear out of it. The hospital itself was busy, but his team was always calm.

Dr. Saurodip Maity diagnosed my daughter's...
May 23, 2026
Doctor: Dr. Saurodip Maity Hospital: Medanta The Medicity

Dr. Saurodip Maity diagnosed my daughter's persistent fever when others couldn't. He ordered the right tests, explained the results clearly, and started treatment immediately. She improved within days. We're grateful for his direct approach and expertise.

We were so worried about our...
May 23, 2026
Doctor: Dr. Saurodip Maity Hospital: Medanta The Medicity

We were so worried about our newborn. He was so tiny and fragile. Dr. Maity has such a gentle way about him. He spoke softly, never rushed us, and answered all our nervous questions. He made us feel like we were the only family he was seeing that day, even though the waiting area was full. We trust him completely.

FINALLY! After months of seeing different...
May 23, 2026
Doctor: Dr. Saurodip Maity Hospital: Medanta The Medicity

FINALLY! After months of seeing different doctors for my son's chronic ear infections, Dr. Maity figured it out. He actually listened to everything—the whole history—and suggested a different course of action. The procedure was quick, and my boy has been infection-free for two months now. I could cry from relief. The man knows his stuff.

Our son had been sick for...
May 23, 2026
Doctor: Dr. Ruchi Dhall Hospital: Medanta The Medicity

Our son had been sick for weeks, and three other doctors just kept saying it was a bad virus. We were exhausted. Dr. Dhall actually sat on the floor with him, watching him play while she asked us questions. She noticed a tiny detail in how he held a toy and ordered a specific test no one else had. It turned out to be a rare metabolic thing. She explained it all with a whiteboard drawing, and honestly, we finally felt like we had a map in the dark.

We needed to get our daughter's...
May 23, 2026
Doctor: Dr. Ruchi Dhall Hospital: Medanta The Medicity

We needed to get our daughter's ear tubes replaced—pretty standard for her. The whole thing was just... easy. Dr. Dhall remembered her fear of the mask from last time and had a strawberry-scented one ready. The surgery was over in what felt like minutes, and the nurse called twice that evening to check on her. It was one less thing to worry about in a busy week.

Look, the parking at Medanta is...
May 23, 2026
Doctor: Dr. Ruchi Dhall Hospital: Medanta The Medicity

Look, the parking at Medanta is always a bit of a hunt, I won't lie. But once we got inside for my son's allergy shots, it made a difference. The pediatric wing has these little play nooks so he wasn't just stuck in a chair. The front desk lady knew his name by our second visit and would have his favorite sticker ready. It doesn't fix the problem, but it makes the whole process feel less like a chore.

I was a nervous first-time mom,...
May 23, 2026
Doctor: Dr. Ruchi Dhall Hospital: Medanta The Medicity

I was a nervous first-time mom, convinced every little sniffle was a crisis. Dr. Dhall never made me feel silly, even when I showed up for what was basically just baby acne. She'd listen to my long list of questions, answer each one, and then somehow wrap it up with, 'You're doing a good job.' She has this calm way of talking that makes you breathe again. My kid is five now and still asks if we can go see her when he has a cough.

My local doctors were stumped for...
May 23, 2026
Doctor: Dr. Harikrishnan Nair Hospital: Medanta The Medicity

My local doctors were stumped for months. I kept getting these dizzy spells, and they kept saying it was just anxiety. Dr. Harikrishnan Nair at Medanta was the first one who really listened. He ordered a specific scan no one else had, and it showed this weird, tangled blood vessel near my heart that was the culprit. Explaining it to me, he drew a picture on a napkin. The surgery was scary, sure, but he made the complex feel manageable. I haven't felt that dizzy since.

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VO-284, Eldeco Centre 110017