Patient Experience

Patient experience at Apollo Excelcare Guwahati – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Excelcare Guwahati a preferred hospital in Guwahati for planned and emergency treatment.
I'd been to a couple of...
Oct 04, 2025
Doctor: Dr. Annanya Mahanta Hospital: Apollo Excelcare Guwahati

I'd been to a couple of doctors about this weird fatigue and stomach pain, and everyone just said it was stress. Dr. Annanya was the first one who actually listened to all the little details I thought were irrelevant. She ordered some specific tests others hadn't, and it turned out to be something pretty rare with my thyroid. She explained it all with a diagram on her notepad—no fancy jargon. Honestly, she figured out in two weeks what had been bothering me for nearly a year.

Had to get a small cyst...
Oct 17, 2025
Doctor: Dr. Annanya Mahanta Hospital: Apollo Excelcare Guwahati

Had to get a small cyst removed from my back. I was nervous at first, but Dr. Annanya made it feel like no big deal. The procedure itself was over in what felt like ten minutes. She talked me through each step, even the injection part, and the whole thing was just... smooth. The parking at Apollo was full that day, which was annoying, but the actual appointment was the easiest part.

The clinic at Apollo Excelcare is...
Dec 28, 2025
Doctor: Dr. Annanya Mahanta Hospital: Apollo Excelcare Guwahati

The clinic at Apollo Excelcare is really calm, which helps when you're feeling anxious. But what stood out was the nurse at Dr. Annanya's desk. I'd forgotten my insurance papers, and I was so flustered. She just smiled, said 'Don't worry, sir, it happens,' and showed me exactly how to email them over later. That kind of help takes the edge off. Dr. Annanya was great, of course, but sometimes it's the staff that makes a stressful day manageable.

You know how some doctors just...
Nov 25, 2025
Doctor: Dr. Annanya Mahanta Hospital: Apollo Excelcare Guwahati

You know how some doctors just talk at you? Dr. Mahanta isn't like that. She sits down, looks at you, and you feel heard. When my mother was sick, she'd explain things to her so gently, always checking if she understood. She has this quiet way of making you feel like you're the only patient she has that day, even though the waiting room is packed. It's not what she says, really, it's how she listens.

I'd been feeling off for months,...
Sep 30, 2025
Doctor: Dr. Chandra Sekhar Bhattacharyya Hospital: Apollo Excelcare Guwahati

I'd been feeling off for months, tired and just not right. A few other doctors couldn't pin it down. Dr. Bhattacharyya at Apollo Excelcare actually sat and listened to the whole, messy story. He ordered a specific test the others hadn't, and it turned out to be a thyroid issue that was a bit tricky to spot. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.

Needed a minor cyst removal on...
Nov 08, 2025
Doctor: Dr. Chandra Sekhar Bhattacharyya Hospital: Apollo Excelcare Guwahati

Needed a minor cyst removal on my back. Honestly, I was nervous about the whole thing. The procedure itself at the hospital was straightforward—in and out in a few hours. Dr. Bhattacharyya was calm and clear about each step. The parking lot was packed that morning, which stressed me out, but once I was in the room, everything went smoothly. Follow-up was simple.

The clinic was busy when I...
Sep 21, 2025
Doctor: Dr. Chandra Sekhar Bhattacharyya Hospital: Apollo Excelcare Guwahati

The clinic was busy when I went for my check-up, I had to wait a bit. But what stood out was the nurse at the front desk. She could see I was anxious and kept checking in, offering water, explaining the delay. The whole place at Apollo felt clean and organized, which helped. When I finally saw Dr. Bhattacharyya, he picked up right where she left off, which made the visit feel coordinated, not rushed.

Look, I don't love going to...
Jan 23, 2026
Doctor: Dr. Chandra Sekhar Bhattacharyya Hospital: Apollo Excelcare Guwahati

Look, I don't love going to the doctor. Dr. Bhattacharyya has this way of talking to you like a normal person. He doesn't just stare at the screen; he looks at you, asks about your work, remembers my kid's name from last time. When he explained my high blood pressure, he didn't just hand me a pill prescription. He drew a little diagram on his notepad about how lifestyle changes would help. It felt like a chat, not a lecture.

My father was admitted with a...
Oct 08, 2025
Doctor: Dr. Chandan Phukan Hospital: Apollo Excelcare Guwahati

My father was admitted with a high fever and confusion. The emergency was busy, and we were scared. Dr. Phukan came to see him late in the evening, after his rounds. He didn't just talk to us; he sat down. Explained everything in simple terms—what the infection might be, the plan for tests, why he chose a certain antibiotic. He gave us his direct number for the night nurse to call if there was any change. That simple act of sitting and explaining, not just prescribing, made all the difference. Dad's home now.

Took my wife in for persistent...
Dec 19, 2025
Doctor: Dr. Chandan Phukan Hospital: Apollo Excelcare Guwahati

Took my wife in for persistent stomach pain. Other doctors had been vague. Dr. Phukan was different. He listened, asked very specific questions about her diet and routine, and then laid out two clear possibilities. He said, 'Let's rule out the serious one first for your peace of mind.' He ordered a scan, called us with the results himself the next afternoon (it was nothing serious), and gave straightforward advice for management. No drama, no fuss. Just clear, direct care. Exactly what we needed.

Our son, he's only eight, had...
Oct 17, 2025
Doctor: Dr. Chandan Phukan Hospital: Apollo Excelcare Guwahati

Our son, he's only eight, had a bad reaction to something. We rushed to Apollo. Dr. Phukan has a very quiet way about him. He spoke softly to our boy first, getting him to smile before even examining him. To us, he explained each step in a calm, steady voice that immediately dialed down our panic. He didn't promise miracles; he just said, 'We will take care of him step by step.' His gentle manner was as healing as the medicine. We left feeling deeply reassured, not just because our son was better, but because of how we were treated.

After weeks of feeling run-down and...
Dec 01, 2025
Doctor: Dr. Chandan Phukan Hospital: Apollo Excelcare Guwahati

After weeks of feeling run-down and getting nowhere, I saw Dr. Phukan. FINALLY, someone who connected the dots! He looked at my old reports, asked about my work stress, and put together a picture others missed. He was almost excited when he figured it out—not in an unprofessional way, but you could tell he was genuinely engaged in solving the puzzle. His energy was contagious. He set up a treatment plan, and I started feeling better within days. What a relief to have someone actually listen and act!

My 8-year-old son had a high...
Jan 15, 2026
Doctor: Dr. Pradip Kumar Sarma Hospital: Apollo Excelcare Guwahati

My 8-year-old son had a high fever that just wouldn't break, and he was so listless. We were really scared. The hospital was busy, and we had to wait a bit, but once we got in to see Dr. Sarma, he was so calm. He didn't just look at the chart; he sat down and talked to my son directly, asked him about his favorite cartoon. He explained everything to me in simple terms—what the fever was doing, why the specific medicine would help. He checked in with the nurse later that evening, too. Seeing my boy smile again after two days of worry... that's what mattered most.

Had a persistent stomach issue for...
Jan 13, 2026
Doctor: Dr. Pradip Kumar Sarma Hospital: Apollo Excelcare Guwahati

Had a persistent stomach issue for weeks. Went to Apollo Excelcare. Saw Dr. Pradip Kumar Sarma. He listened, asked clear questions, ordered the right tests. Diagnosis was straightforward, treatment worked. No fuss. He's direct, knows his stuff. Problem solved.

I was quite nervous about my...
Sep 15, 2025
Doctor: Dr. Pradip Kumar Sarma Hospital: Apollo Excelcare Guwahati

I was quite nervous about my check-up, to be honest. I don't like hospitals much. But Dr. Sarma has a very quiet way about him. He didn't rush me. He let me explain all my little worries, even the silly ones I thought he might dismiss. His advice was gentle but clear. It felt like he was really listening, not just waiting for his turn to speak. The care felt... thoughtful. I left feeling much more at ease than when I arrived.

Wow, what a difference! I'd been...
Nov 02, 2025
Doctor: Dr. Pradip Kumar Sarma Hospital: Apollo Excelcare Guwahati

Wow, what a difference! I'd been dragging myself around with fatigue for months, seen a couple of doctors who just shrugged. Dr. Sarma? He actually dug in! He connected dots other people missed. Got me on a new plan, and honestly, within a few weeks, my energy is back! I'm back to my morning walks. The whole team at Apollo was great, but he really cracked the case. So relieved to finally feel like myself again!

My dad was admitted to Apollo...
Jan 02, 2026
Doctor: Dr. Pankaj Patawari Hospital: Apollo Excelcare Guwahati

My dad was admitted to Apollo Excelcare with a bad fever and we were all really worried. Dr. Patawari was the one who explained everything to us in simple terms, not just medical jargon. He took the time to call me directly with updates when I couldn't be there, and actually listened to our family's concerns. It made a stressful situation so much easier to handle.

I've always been scared of doctors,...
Nov 13, 2025
Doctor: Dr. Pankaj Patawari Hospital: Apollo Excelcare Guwahati

I've always been scared of doctors, so putting off a check-up for ages. Finally went to see Dr. Pankaj Patawari and was a nervous wreck in the waiting room. But he was just... calm. He didn't rush me, answered all my probably silly questions without making me feel dumb, and by the end of it, I felt silly for being so anxious. Actually looking forward to my follow-up, which is saying something for me.

Had a stubborn stomach issue for...
Nov 29, 2025
Doctor: Dr. Pankaj Patawari Hospital: Apollo Excelcare Guwahati

Had a stubborn stomach issue for weeks. Saw Dr. Patawari at Apollo Guwahati. He figured it out fast, gave me a clear plan. No fuss, got the job done. Feeling much better now.

It started with this dull ache...
Dec 17, 2025
Doctor: Dr. Pankaj Patawari Hospital: Apollo Excelcare Guwahati

It started with this dull ache in my side that wouldn't quit. After a couple of days, I dragged myself to Apollo Excelcare. The waiting area was packed, and I almost left. Dr. Patawari's nurse finally called my name. He had this quiet way about him—asked questions, actually let me finish my sentences. He suspected it might be my gallbladder and sent me for a scan right there in the hospital. Called me himself later that evening with the results, which was a surprise. He walked me through the options, never pushed one over the other. Ended up needing a small procedure, and he checked on me after, even though it was a weekend. The whole thing just felt handled, from start to finish.

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VO-284, Eldeco Centre 110017