Patient Experience
Had a persistent stomach issue for weeks. Booked an appointment online, got in the same day. Dr. Rai listened, asked clear questions, and ordered the right tests. Got a diagnosis and a treatment plan that worked. No fuss, just effective care. The hospital system is efficient.
I was really worried about some ongoing fatigue. Dr. Rai has a very calm way about him. He didn't rush me, explained everything in simple terms, and made sure I understood the next steps. It felt like he genuinely cared. The clinic was busy, but the visit itself didn't feel hurried.
My annual check-up with Dr. Rai. Straightforward, professional. He reviewed my history, addressed my concerns about blood pressure, and adjusted my medication slightly. In and out in a reasonable time with a clear plan. Exactly what I need from a GP.
After a bad reaction to some medication, I was pretty anxious. Dr. Rai was fantastic. He figured out the problem quickly, switched my prescription, and took the time to reassure me. I left feeling so much better, both physically and mentally. Parking at Apollo was a hassle, but seeing Dr. Rai was worth it.
I'd been to a couple of doctors about this nagging fatigue and joint pain, everyone said it was just stress. Dr. Kasturi Hazarika was different. She actually sat and listened, asked questions I hadn't been asked before, and ordered some specific tests others hadn't. Turns out it was something pretty rare. She explained it all to me in my own language, without making me feel stupid. She didn't just give me pills; she gave me a plan I could actually follow.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Hazarika made it feel like no big deal. The whole thing was over in what felt like minutes. She talked me through each step as she was doing it, which really kept my mind off things. The stitches were so neat you can barely see them now. It was one of those medical things you dread, but it ended up being completely straightforward.
The parking at Apollo Excelcare was a nightmare that day, completely full. I walked in flustered and late. But the lady at the front desk was so calm, she got me sorted quickly. The nurse who took my vitals had a really kind way about her, and the whole place just felt clean and quiet, not chaotic. It made waiting for my appointment with Dr. Hazarika much less stressful.
What I remember most is how Dr. Hazarika talks to you. She doesn't just look at the file; she looks at you. When I told her I was scared about the blood test results, she didn't dismiss it. She pulled her chair closer, looked me in the eye, and said, 'Let's look at the numbers together and I'll tell you what each one means.' That meant more than any prescription.
I'd been to a couple of doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Alam actually listened to everything, asked a bunch of questions that seemed unrelated, and ordered some specific tests. Turns out it was a tricky vitamin deficiency causing the real problem. He explained it in a way that finally made sense. I'm just relieved someone figured it out.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Alam walked me through the whole thing in the clinic itself. The procedure was over before I knew it—maybe ten minutes. Hardly any pain afterwards, and the follow-up was quick. It felt very straightforward, no fuss.
The Apollo facility is nice and clean, I'll say that. But what stood out was the front desk lady. I was flustered because the parking was full and I was running late. She was so calm, got me sorted quickly, and even remembered my name when I left. It's those little things that make a difference when you're not feeling great.
What I liked about Dr. Alam is that he doesn't just talk at you. When I came in with high blood pressure, he sat down, looked me in the eye, and asked about my job, my diet, everything. He felt like a person, not just a guy in a white coat. We worked out a plan together, and he checks in on my progress without making me feel judged.
My hands were shaking in the waiting room. It was my first time seeing a doctor alone, and I was so nervous I almost left. Dr. Shobnam Ahmed saw that straight away. She didn't rush. She just talked to me like a normal person, explained what she was doing before she did it, and by the end, I felt silly for being so scared. The clinic was busy and I did wait a bit, but she made the actual visit feel calm.
Had a persistent cough for three weeks. Went to Apollo Excelcare. Dr. Ahmed listened, checked me thoroughly, ordered the right tests. Diagnosis was clear, medication worked. Follow-up was efficient. No fuss. Good experience.
I'm not one to speak up much, but I felt I should say something. Dr. Ahmed has a very gentle way about her. When I explained my worries, she didn't dismiss them. She took notes, asked quiet questions, and really heard me. The hospital is big, but in her room, it felt quiet and safe. I'm very grateful for her kindness.
Finally! Someone who figured out what was going on with my stomach issues. Dr. Ahmed was fantastic—she actually cracked the case when two other doctors just shrugged. She's sharp, friendly, and got me on a plan that's working. I walked out of there feeling lighter, like a huge weight was off my shoulders. So relieved!
My hands were sweating in the waiting room. It was my first time seeing a doctor for this kind of stomach trouble, and I was really worried it was something serious. Dr. Abhay Agarwal just had a calm way about him. He listened to all my jumbled-up fears, did a quick check, and said, 'Let's not imagine the worst just yet.' He explained everything in simple words, what the tests were for, and what we'd do next. I walked out feeling like a weight was lifted. The clinic was busy and I did wait a bit, but he made all the difference.
Had a persistent fever and body ache for five days. Went to Apollo Excelcare. Saw Dr. Abhay Agarwal. He asked clear questions, checked me thoroughly, ordered the necessary blood work. Diagnosis was swift—a viral infection. Prescribed medication, advised rest. Fever broke in two days. Follow-up was smooth. Efficient and effective care. No fuss.
I was feeling quite run down for a while, but I kept putting off a visit. Finally saw Dr. Agarwal. He has such a gentle manner; he didn't make me feel silly for waiting. He took his time, really heard what I was saying, and put together a plan that felt manageable. The whole experience, from his kindness to the staff at the hospital, was very thoughtful. I'm feeling much better now, and I'm so grateful for his care.
Wow, what a relief! I'd been dealing with this nagging cough for weeks, and nothing was helping. I got an appointment with Dr. Agarwal at Apollo. He was fantastic—friendly, asked all the right questions, and figured out it was more than just a cold. Got the right medicine, and I'm already breathing easier! The man knows his stuff. So glad I went.