Patient Experience
I'd been to three different doctors for this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Surendra Prasad listened differently. He asked about things no one else had, like a weird rash I'd ignored. He ordered a specific blood test the others hadn't, and it turned out to be something quite rare. He sat with me and my husband, drew diagrams to explain it, and laid out a clear plan. For the first time in a year, I felt like someone actually figured it out.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Prasad made it so simple. He explained exactly what he'd do in plain language, no scary medical jargon. The whole thing took maybe twenty minutes in one of their procedure rooms. A bit of local anesthetic, a few stitches, and I was out. Follow-up was a breeze too. Sometimes, straightforward is exactly what you need.
Look, the parking at Medicover Hitec City is always a bit of a hunt, I won't lie. But once you're inside, it's a different story. The front desk people remembered my name on my second visit, which was nice. The real help came from the nurse in Dr. Prasad's clinic. I was there with my elderly mother, who was confused and anxious. The nurse was so patient, explaining things to her slowly and even getting her a glass of water without us asking. It made a tough day much easier.
What stuck with me about Dr. Prasad was how he talked to me. I'm a young guy, and I felt silly coming in with what I thought was a minor issue. He never made me feel that way. He was direct but kind, and he had this calm way of speaking that just put me at ease. He actually laughed at a joke I made, which broke the ice completely. You can tell he sees the person, not just the chart. That matters a lot.
Our two-year-old, Arjun, had been running a high fever for days that just wouldn't break. We were terrified. At Medicover, we waited a bit in the lobby, which felt like forever when your child is burning up. Dr. Surendra Prasad was so calm. He didn't just talk to us; he got down on his haunches to look at Arjun, speaking softly to him first. He explained everything about the viral infection in a way that actually made sense to my panicked brain. He took the time to answer every single one of our frantic questions, never making us feel rushed. Seeing our baby finally start to recover, we felt a weight lift. That doctor treated our son like he was his own.
Had a severe stomach issue. Went to Medicover Hitec City. Saw Dr. Surendra Prasad G. He listened, asked direct questions, and ordered the right tests. Diagnosis was clear and quick. Prescribed medication. It worked. Follow-up was efficient. No fuss. Good experience.
I was quite nervous about my persistent cough, especially after some not-so-great experiences elsewhere. Dr. Prasad has a very gentle way about him. He listened quietly to everything I said, nodding along. His examination was thorough but never uncomfortable. He explained my allergic bronchitis with simple clarity, and his treatment plan was effective without being overwhelming. The whole atmosphere in his clinic felt reassuring. I'm feeling much better now, and I'm truly grateful for his kind and careful approach.
Man, what a scare! I thought it was just a bad flu, but the body aches and fatigue knocked me out for a week. Finally dragged myself to Medicoverparking was a nightmare, by the way. Dr. Surendra Prasad? Total pro. He figured out it was a nasty bacterial infection pretty much right away. Got me on the right antibiotics, and let me tell you, the difference in 48 hours was insane! I went from feeling like death warmed over to actually wanting to eat again. So relieved he knew exactly what it was. Back on my feet!
I'd been to three different doctors for months of fatigue and stomach issues, with no real answers. Dr. Surendra Prasad listened to my whole history, asked questions the others hadn't, and ordered a specific test. He called me himself to explain it was a tricky vitamin deficiency that was causing the cascade of problems. Finally, a clear path forward.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Prasad made it so straightforward. The whole thing at Medicover was quickin and out in a few hours. He explained each step, the local anesthetic worked perfectly, and I was back to my normal routine the next day with minimal fuss.
The hospital itself is nice and modern, but what really stood out was the team. The front desk helped me sort my paperwork when I was flustered, and the nurse who took my vitals was so calming. Even when the parking lot was full and I was running late, they were understanding. It felt like everyone worked together smoothly.
What I'll remember most is how Dr. Prasad talks to you. He doesn't rush. He sat down, looked me in the eye, and drew a simple diagram on his notepad to show me what was going on with my knee. He has a quiet, direct way of explaining things that just cuts through the anxiety.