Dr. Surendra Prasad G

Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Prasad made it so simple. He explained exactly what he'd do in plain language, no scary medical jargon. The whole thing took maybe twenty minutes in one of their procedure rooms. A bit of local anesthetic, a few stitches, and I was out. Follow-up was a breeze too. Sometimes, straightforward is exactly what you need.

Look, the parking at Medicover Hitec City is always a bit of a hunt, I won't lie. But once you're inside, it's a different story. The front desk people remembered my name on my second visit, which was nice. The real help came from the nurse in Dr. Prasad's clinic. I was there with my elderly mother, who was confused and anxious. The nurse was so patient, explaining things to her slowly and even getting her a glass of water without us asking. It made a tough day much easier.

What stuck with me about Dr. Prasad was how he talked to me. I'm a young guy, and I felt silly coming in with what I thought was a minor issue. He never made me feel that way. He was direct but kind, and he had this calm way of speaking that just put me at ease. He actually laughed at a joke I made, which broke the ice completely. You can tell he sees the person, not just the chart. That matters a lot.

Our two-year-old, Arjun, had been running a high fever for days that just wouldn't break. We were terrified. At Medicover, we waited a bit in the lobby, which felt like forever when your child is burning up. Dr. Surendra Prasad was so calm. He didn't just talk to us; he got down on his haunches to look at Arjun, speaking softly to him first. He explained everything about the viral infection in a way that actually made sense to my panicked brain. He took the time to answer every single one of our frantic questions, never making us feel rushed. Seeing our baby finally start to recover, we felt a weight lift. That doctor treated our son like he was his own.

I'd been to three different doctors for this nagging stomach pain and fatigue. Everyone said it was stress. Dr. Surendra Prasad listened differently. He asked about things no one else had, like a weird rash I'd ignored. He ordered a specific blood test the others hadn't, and it turned out to be something quite rare. He sat with me and my husband, drew diagrams to explain it, and laid out a clear plan. For the first time in a year, I felt like someone actually figured it out.