Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and we were really scared. Dr. Ram Prasad was so calm with him, explained everything in a way my kid could understand, and didn't just throw antibiotics at us. He took the time to figure out it was a viral thing and gave us a clear plan. The waiting room was packed, but once we got in, he made us feel like we were his only patients that day. My son actually said he wasn't scared of doctors anymore.
We brought my elderly mother to see Dr. Ram Prasad when she was feeling very weak and confused. What stood out was how he spoke directly to *her*, not just to us, but then took the time after to explain everything to the family in simple terms. He called me himself the next day to check on her and see if we had any new questions. In a big hospital like Apollo, that personal touch meant the world to us when we were all worried.
Had a weird stomach issue for weeks. Saw Dr. Ram Prasad Ch. at Apollo. He listened, asked straight questions, ordered the right tests, fixed it. No fuss. Parking there is always a nightmare, but the appointment itself was efficient.
I've been putting off a general check-up for years, just dreading the whole process. Finally went to Dr. Ram Prasad. The clinic was running a bit late, which I expected, but he didn't rush me at all. He went through my history page by page, asked about my work stress, and even connected some dots between my headaches and my caffeine habit that no one else had. It wasn't just 'here's a pill'; he laid out a few small lifestyle changes. I left feeling like I had a map, not just a prescription. Follow-up was smooth, too.
I'd been feeling off for months, just tired and achy all over. A few other doctors had basically shrugged. Dr. Bandi Sahithya actually sat and listened to my whole history, asked a bunch of questions that seemed random at the time, and ordered some specific tests. Turns out it was a thyroid issue that was messing with everything else. She explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again. It was a relief to have someone really dig into it.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Sahithya walked me through the whole thing in the clinic itself. The procedure itself was over in maybe twenty minutes. She kept checking if I was okay, and the nurse was really calming. The parking at Apollo was a nightmare that day, but once I was inside, everything was straightforward. Follow-up was simple, and the scar is healing nicely.
What stood out to me was the whole team. From the front desk person who helped me reschedule when I was running late, to the nurse who took my vitals and made a little joke to ease my nerves. The clinic area felt clean and calm, not chaotic. It made the visit less stressful. Dr. Sahithya was great, of course, but it felt like a well-run place where everyone knew what they were doing.
I really appreciate how Dr. Sahithya talks to you. She doesn't rush. When I was worried about some medication side effects, she didn't dismiss it; she took the time to explain why she chose it and what we could try instead. She has a quiet, direct way about her that makes you feel heard. You don't feel like just another file on the desk.
Had my gallbladder out last month. The first few days were rough, but Dr. Koka's team had a clear plan for the pain meds that actually worked. He checked on me himself every morning, even on the weekend. Felt like he knew exactly when to push me to move a little more and when to let me rest. Still sore, but recovering way better than I thought I would.
I've been seeing Dr. Koka for my diabetes and hypertension for about eight years now. What I appreciate is that he remembers me, my history, and my lifestyle. He doesn't just look at the numbers on the chart. We've adjusted my treatment slowly over time, and he explains the 'why' behind every change. In a big hospital like Apollo, having a doctor who provides that kind of consistent, familiar care is hard to find. I trust his judgment completely.
Needed a general check-up and got referred to Dr. Koka. He's good. Listened to my concerns, didn't rush me, and gave straight answers. The clinic was busy so I waited a bit, but it was worth it. Would see him again.
My whole family came down with a nasty stomach bug while we were visiting Hyderabad. My son was the worst, so we rushed to Apollo. Dr. Koka was on duty. He was calm while we were all panicking. He asked specific questions about what each of us ate, the timeline of symptoms—details I wouldn't have thought mattered. He diagnosed it as food poisoning from a specific dairy product we'd all shared. Gave us different meds based on our ages and severity. He even called the next day to see how my son was holding fluids. We were tourists, completely out of our element, and he just took care of everything. We're all fine now, but I won't forget how he handled that stressful night.
I'd been to a couple of doctors for this nagging stomach pain, everyone said it was just acidity. Dr. Reddy actually listened to the whole history, even the stuff I thought was unrelated. He ordered a specific scan the others hadn't, and it turned out to be a tricky gallbladder issue that was easy to miss. He explained it all with a diagram on his notepad, which really helped. I'm just relieved someone finally figured it out.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing, even though everyone said it was simple. Dr. Reddy's team at Apollo made it a non-event. The procedure itself was quick, and he talked me through each step so I knew what was happening. The stitches were so neat you can barely see the scar now. It was one of those medical things you dread that just... went fine.
The parking situation at Apollo was a bit of a hassle that morning, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly even though I was flustered, and the nurse who took my vitals was really kind, noticed I was anxious and just chatted about the weather. The whole place felt calm and clean, which helped settle my nerves before seeing the doctor.
What I remember most is how Dr. Reddy talked to my elderly father. He didn't just talk to me, the 'relative'. He sat down, made direct eye contact with my dad, and explained his new blood pressure medication in the simplest terms, checking if he understood. He has this calm, patient way of speaking that doesn't feel rushed. You feel like you're his only appointment that day, even though you know you're not.
I'd been to a couple of doctors about this constant fatigue and weird stomach ache. Everyone said it was stress. Dr. Venkat Ramesh was the first one who actually listened. He ordered a specific test the others hadn't, and it turned out to be something pretty rare with my pancreas. He explained it all in a way that finally made sense. I'm on treatment now and feel like a different person.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Ramesh made it so simple. The whole thing took maybe twenty minutes in his office. He talked me through each step, and I barely felt a thing. Follow-up was a breeze. Sometimes, you just need something to be straightforward, and it was.
The Apollo Health City facility is huge, and I got a bit lost finding the clinic. But once I got there, the front desk lady saw I was flustered and really helped me out. The nurse who took my vitals was so kind and chatty, it calmed me right down. Even the cleaner in the hallway gave me a smile. It felt like a place where people actually care, not just a factory.
What I remember most is how Dr. Ramesh sat down with me. He didn't stand by the door ready to rush out. When I told him I was scared about the surgery, he didn't just dismiss it. He asked why, and we talked about it for a few minutes. He has this quiet, calm way about him that makes you feel like you're the only patient he has that day.