Patient Experience
I'd been to a few doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Saksena actually listened. He asked a bunch of questions that seemed unrelated at first, then ordered a specific blood test no one else had. Turns out it was a rare autoimmune thing affecting my gut. He explained it in plain English, drew a little diagram on his notepad, and didn't make me feel stupid for being scared. That was two years ago, and with the treatment plan he set up, I'm basically back to normal.
Had to get my gallbladder out. Honestly, I was nervous at first—surgery is surgery. But Dr. Saksena made it feel like just another Tuesday. He walked me through the whole laparoscopic process, didn't sugarcoat it, but his calmness was contagious. The actual procedure? Smooth as anything. I was in and out of Apollo in two days. The worst part was probably the hospital food jello, not the surgery. Follow-up was quick, and he answered all my 'is this normal?' texts without making me feel like a bother.
The Apollo facility is huge, and I got a bit lost finding the right wing. But once I got to Dr. Saksena's floor, his receptionist, I think her name was Priya, saw I was flustered. She got me a water, helped me fill out the form, and cracked a joke about the maze-like hallways. It just took the edge off. The waiting area was clean and quiet, not like some chaotic clinics. Even the nurse who took my vitals was really gentle. It felt like a team effort, not just one person.
What I remember most is how he talked to my mom. She's older and gets confused easily. He didn't just talk to me about her arthritis treatment. He knelt down so he was at eye level with her in her wheelchair, spoke slowly, and checked if she understood every step. He called her 'Aunty' in a respectful way. He has this quiet, patient way about him that makes you feel like you're his only appointment that day, even though I know the waiting room was packed. That kind of attention is rare.
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Annam actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. She explained it in a way that finally made sense. I'm on a simple treatment plan now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quicker than I thought. Dr. Annam talked me through each step as she worked, which really helped. It was over before I knew it, and the recovery was exactly what she said it would be—no surprises.
The Apollo Health City campus is huge, and I got a bit lost finding the right building. Once I got to Dr. Annam's floor, though, her receptionist saw I was flustered and helped me right away. The whole team there was efficient but also kind. Even the person who took my blood samples was really gentle. It made a long morning much easier.
What stuck with me most about Dr. Annam was how she remembers the small stuff. At my last check-up, she asked about my daughter's college exams she'd mentioned months before. It's that personal touch—she doesn't just look at your chart, she sees you. She has a calm way of explaining things that cuts through the medical jargon without making you feel silly for asking questions.