Dr. Ersan Şensoy

My 82-year-old father was admitted after a severe sepsis episode following pneumonia. Dr. Şensoy didn't just treat the infection—he treated my father. He explained the delicate balance of organ support in terms we could understand, involving our family in every decision. When my father's kidneys began to fail, Dr. Şensoy coordinated with nephrology for continuous renal replacement therapy while maintaining his sedation at the absolute minimum needed, preserving his dignity. For three weeks, he visited my father's bedside multiple times daily, even adjusting his own schedule to be present during family meetings. My father survived when three other doctors had gently prepared us for the worst. Dr. Şensoy's combination of technical mastery in critical care and profound human compassion is something I've never witnessed in forty years of hospital visits.

Our 9-year-old daughter was transferred to Acıbadem Kartal after a near-drowning incident at summer camp. The pediatric ICU was full, so she came under Dr. Şensoy's care in the adult unit. He transformed the space for her—bringing in colorful drawings from his own children's artwork, coordinating with child life specialists, and speaking to her in a calm, story-like manner even when she was sedated. He managed her complex lung injury and secondary ARDS with precision, but what we'll never forget is how he noticed she responded to her grandmother's voice. He arranged for recorded stories to be played hourly, which he believes aided her neurological recovery. She's back to swimming lessons now, and we credit Dr. Şensoy not just for saving her life, but for protecting her spirit during those terrifying days.

I'm a 47-year-old engineer who underwent elective aortic valve replacement. What was supposed to be routine turned complex when I developed unexplained postoperative cardiogenic shock in the ICU. Dr. Şensoy approached my case like a detective solving an engineering puzzle. Instead of following standard protocols, he ordered specific echocardiograms that revealed a rare mechanical complication missed by initial imaging. His decision to use a particular combination of inotropes and afterload reduction, rather than immediately returning me to surgery, prevented additional trauma. He explained fluid dynamics using engineering analogies I actually understood. What impressed me most was his systematic documentation—every parameter, every adjustment was tracked in real-time on his tablet, creating a data-driven narrative of my recovery. His methodical brilliance turned a potential catastrophe into a controlled recovery.

My husband, a 58-year-old restaurant owner, was admitted through the ER with acute pancreatitis that rapidly progressed to multiple organ failure. Dr. Şensoy managed what he called 'the perfect storm'—pancreatic necrosis, respiratory failure, and septic shock—with what appeared to be simultaneous calm and urgency. He implemented a novel nutrition protocol through jejunal feeding while managing aggressive fluid resuscitation, a balance few could maintain. During the worst night, when my husband's oxygen levels plummeted, Dr. Şensoy personally stayed at the bedside for eight hours, manually adjusting ventilator settings minute-by-minute rather than relying on standard modes. He also recognized the psychological toll on me, the spouse, connecting me with a support group for critical care families. His ability to navigate extreme medical complexity while never losing sight of the human beings involved—both patient and family—is nothing short of extraordinary.