M.D. Ridvan Mete Demir

My 82-year-old father, Ahmet, fell in the garden and fractured his hip. The ambulance brought him to Acibadem Kozyatagi in immense pain. Dr. Ridvan Mete Demir was like a calm commander in the stormy ER. He didn't just see an elderly patient; he saw my father—his history of mild arrhythmia, his fear. Dr. Demir coordinated with orthopedics and cardiology simultaneously, managing his pain without oversedation. His explanations to us, while moving with urgent efficiency, were crystal clear. He held my father's hand, called him 'Amca' (uncle), and said, 'We'll get you fixed up.' The surgery was a success, and Dr. Demir checked on him personally for three days after. He treated him with dignity and expertise when every second counted.

Our 5-year-old daughter, Elif, swallowed a small button battery from a toy. Pure terror. We rushed to the ER at midnight. Dr. Demir met us with focused calm that immediately cut through our panic. He had the pediatric endoscopy team alerted before we even finished explaining. What struck me was how he knelt to Elif's eye level, showed her a stuffed animal, and explained in a gentle, story-like way what the 'camera pill' would do. 'It's going to find the shiny coin in your tummy,' he said. The procedure was over in 20 minutes. He then sat with us for 15 minutes, not just discussing the medical follow-up, but recognizing our parental shock, explaining the signs of delayed complications we should watch for, and making us promise to childproof better—with a kind smile. He turned our worst nightmare into a managed crisis.

I'm a long-distance runner and came in after a severe ankle twist during a marathon, thinking it was just a bad sprain. Dr. Demir, during what I assumed would be a routine check-up, examined it with an intensity that surprised me. He ordered a stress X-ray I'd never heard of. He discovered a complete ligament tear and a subtle, unstable bone chip—'an athlete's fracture,' he called it. His approach wasn't emergency trauma, but preventive trauma care. He explained how, if I'd tried to run on it, I could have caused permanent joint instability. He mapped out two paths: immediate minor surgery or a rigorous non-surgical rehab protocol, laying out the exact long-term implications for my running career for each. He treated my athletic goals as seriously as the injury. I chose the surgery, and he performed it flawlessly. His foresight saved my running future.

My husband was brought in after a high-speed motorcycle accident—multiple abrasions, suspected internal bleeding, disoriented. The scene was chaotic. Dr. Demir's method was not. He conducted a rapid, systematic 'ABCDE' assessment aloud, directing his team like a symphony conductor. He discovered a subtle but expanding bruise on my husband's flank that others might have missed. He immediately ordered a FAST ultrasound, which revealed a splenic injury. Within minutes, he was in the interventional radiology suite with him for embolization, avoiding major surgery. Later, he found me in the waiting room, covered in my husband's blood, and didn't just give a update. He brought me a wet cloth, sat down, and drew a simple diagram of the spleen and the procedure on a napkin. 'He's strong. The bleeding is stopped. We're watching him like a hawk,' he said. His blend of lightning-fast clinical skill and profound human compassion in the eye of the trauma hurricane was extraordinary.