Patient Experience

What patients say about Dr. Zeynep Gence – Reviews highlight Dr. Zeynep Gence's clinical expertise, clear communication, and supportive follow‑up care. Many patients mention improved outcomes after treatment, transparent explanation of procedures, and trust in medical decisions. Common themes include ENT, ENT Specialist, Acibadem Maslak Hospital, Istanbul.
My 4-year-old daughter, Elif, developed sudden,...
Nov 02, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

My 4-year-old daughter, Elif, developed sudden, severe hearing loss after a viral infection. We were terrified. Dr. Gence was our third opinion, and she was the first to truly listen. Instead of jumping to surgery, she proposed a novel, minimally invasive steroid perfusion therapy she'd been researching. She explained everything with drawings to Elif, making her laugh. The treatment worked. Elif's hearing returned to 95% within weeks. Dr. Gence didn't just treat a patient; she saved a little girl's connection to the world. Her calm, innovative approach at Acibadem Maslak was nothing short of miraculous for our family.

As a 78-year-old with chronic sinusitis...
Sep 02, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

As a 78-year-old with chronic sinusitis and a newly discovered nasal mass, I was resigned to a difficult surgery and long recovery. Dr. Zeynep Gence reviewed my complex CT scans and my overall frail health. She proposed a staged, hybrid approach: first, a precise in-office ablation of the mass under local anesthesia, which she performed with incredible gentleness. Two weeks later, she did a targeted endoscopic sinus surgery. Her coordination with the anesthesiologist was flawless for someone my age. The follow-up was meticulous; she even called me at home to check on my pain levels. Her strategic, patient-centric planning turned a daunting prospect into a manageable success.

I came to Dr. Gence for...
Oct 06, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

I came to Dr. Gence for what I thought was a routine checkup for recurring tonsillitis. During the examination, she noticed a subtle asymmetry in my vocal cords that I hadn't even mentioned. With profound concern, she ordered an urgent laryngoscopy, which revealed a pre-cancerous lesion. She coordinated immediately with the oncology team at Acibadem Maslak and performed a delicate laser microsurgery herself. This wasn't a routine visit; it was a life-saving interception. Her diagnostic acumen is razor-sharp. She sees what others miss. I am forever grateful for her vigilance and the seamless, rapid response she orchestrated.

My teenage son, a competitive swimmer,...
Sep 18, 2025
Doctor: Dr. Zeynep Gence Hospital: Acibadem Maslak Hospital

My teenage son, a competitive swimmer, suffered a traumatic ear drum perforation and dislocation of the ossicles from a bad dive. We rushed to the ER at Acibadem Maslak. Dr. Gence was the on-call ENT. In the middle of the night, she assessed the damage with a portable otoscope in the ER bay, her demeanor instantly calming my panicked son. She explained that immediate surgery could cause more harm and devised a unique 'wait-and-see' protocol with specific positioning and medication to let the tissues settle. A week later, she performed a groundbreaking reconstructive tympanoplasty using a new bio-composite graft. His hearing is now better than before the accident. Dr. Gence's ability to handle a sports emergency with both emergency cool and surgical artistry is exceptional.

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Location

VO-284, Eldeco Centre 110017

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