Dr. Zeynep Gence

My 4-year-old daughter, Elif, developed sudden, severe hearing loss after a viral infection. We were terrified. Dr. Gence was our third opinion, and she was the first to truly listen. Instead of jumping to surgery, she proposed a novel, minimally invasive steroid perfusion therapy she'd been researching. She explained everything with drawings to Elif, making her laugh. The treatment worked. Elif's hearing returned to 95% within weeks. Dr. Gence didn't just treat a patient; she saved a little girl's connection to the world. Her calm, innovative approach at Acibadem Maslak was nothing short of miraculous for our family.

As a 78-year-old with chronic sinusitis and a newly discovered nasal mass, I was resigned to a difficult surgery and long recovery. Dr. Zeynep Gence reviewed my complex CT scans and my overall frail health. She proposed a staged, hybrid approach: first, a precise in-office ablation of the mass under local anesthesia, which she performed with incredible gentleness. Two weeks later, she did a targeted endoscopic sinus surgery. Her coordination with the anesthesiologist was flawless for someone my age. The follow-up was meticulous; she even called me at home to check on my pain levels. Her strategic, patient-centric planning turned a daunting prospect into a manageable success.

I came to Dr. Gence for what I thought was a routine checkup for recurring tonsillitis. During the examination, she noticed a subtle asymmetry in my vocal cords that I hadn't even mentioned. With profound concern, she ordered an urgent laryngoscopy, which revealed a pre-cancerous lesion. She coordinated immediately with the oncology team at Acibadem Maslak and performed a delicate laser microsurgery herself. This wasn't a routine visit; it was a life-saving interception. Her diagnostic acumen is razor-sharp. She sees what others miss. I am forever grateful for her vigilance and the seamless, rapid response she orchestrated.

My teenage son, a competitive swimmer, suffered a traumatic ear drum perforation and dislocation of the ossicles from a bad dive. We rushed to the ER at Acibadem Maslak. Dr. Gence was the on-call ENT. In the middle of the night, she assessed the damage with a portable otoscope in the ER bay, her demeanor instantly calming my panicked son. She explained that immediate surgery could cause more harm and devised a unique 'wait-and-see' protocol with specific positioning and medication to let the tissues settle. A week later, she performed a groundbreaking reconstructive tympanoplasty using a new bio-composite graft. His hearing is now better than before the accident. Dr. Gence's ability to handle a sports emergency with both emergency cool and surgical artistry is exceptional.