Patient Experience

Patient experience at Acibadem Altunizade Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Altunizade Hospital a preferred hospital in Istanbul for planned and emergency treatment.
We rushed our 4-year-old son, Leo,...
Sep 14, 2025
Doctor: M.D. Mahmoud Aljobbeh Hospital: Acibadem Altunizade Hospital

We rushed our 4-year-old son, Leo, in after he swallowed a small toy part. I was hysterical. Dr. Aljobbeh had this incredible, immediate calm. He didn't just talk to us; he knelt down and showed Leo the flashlight on his keychain, making it a game to 'see the dragon' in his throat. He explained the procedure to Leo in terms of a space mission. The foreign body was removed without a single tear from our boy. His ability to pivot from high-stakes emergency protocol to gentle pediatric care in a heartbeat was nothing short of artistry.

I presented with what I thought...
Dec 13, 2025
Doctor: M.D. Mahmoud Aljobbeh Hospital: Acibadem Altunizade Hospital

I presented with what I thought was severe indigestion. Dr. Aljobbeh, during a routine-seeming triage, noticed a subtle asymmetry in my pulse and blood pressure between my arms. He ordered a CT angiogram immediately, against my protests that I 'just needed antacids.' He discovered a dissecting aortic aneurysm. His insistence and rapid decision-making literally saved my life on the spot. In the controlled chaos of the trauma bay, his focus was like a laser. I owe him my existence.

As a competitive cyclist, I came...
Nov 14, 2025
Doctor: M.D. Mahmoud Aljobbeh Hospital: Acibadem Altunizade Hospital

As a competitive cyclist, I came in after a high-speed crash, covered in road rash and with a dislocated shoulder. Dr. Aljobbeh's approach was uniquely pragmatic and athlete-focused. While reducing my shoulder, he was already discussing rehab timelines and asking about my bike setup, suggesting it might have contributed to the fall. His treatment wasn't just about patching me up; it was about getting me back to my sport safely. He even drew a simple diagram of the shoulder mechanics on a glove wrapper. For an athlete, that kind of forward-thinking care is priceless.

As a 72-year-old retired opera singer,...
Oct 18, 2025
Doctor: Assist. Prof. M.D. Mahmut Ozan Findik Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired opera singer, I feared my performing days were over when a persistent vocal cord granuloma refused to heal. Dr. Findik didn't just see a lesion; he understood my identity was tied to my voice. His precise microsurgery technique, combined with a revolutionary vocal therapy protocol he designed, restored my soprano range. Six months later, I performed at a charity concert—my family wept hearing notes they thought were lost forever.

Our 8-year-old daughter, a competitive swimmer,...
Nov 15, 2025
Doctor: Assist. Prof. M.D. Mahmut Ozan Findik Hospital: Acibadem Altunizade Hospital

Our 8-year-old daughter, a competitive swimmer, developed exostoses in both ear canals from cold water exposure. Multiple doctors suggested waiting years for surgery. Dr. Findik pioneered a minimally invasive endoscopic approach tailored for children, using custom-fitted ear molds post-op. She was back in the pool within weeks, her hearing perfectly restored, and now she teaches other young swimmers about ear protection.

My 82-year-old father, Ahmet, was told...
Sep 27, 2025
Doctor: M.D. Meftun Zerbızade Hospital: Acibadem Altunizade Hospital

My 82-year-old father, Ahmet, was told by three other neurosurgeons that his spinal stenosis was inoperable due to his age and heart condition. We met Dr. Zerbızade as a last resort. He spent an hour with us, not just looking at the MRI, but asking about my father's daily life—what he missed most (feeding his pigeons on the balcony). Dr. Zerbızade proposed a minimally invasive decompression he'd pioneered for high-risk patients. The surgery at Acibadem Altunizade lasted 90 minutes. Two days later, my father walked to the window. A month on, he's back on that balcony. This wasn't just surgery; it was the restoration of a simple joy.

Our 7-year-old daughter, Elif, had a...
Jul 21, 2025
Doctor: M.D. Meftun Zerbızade Hospital: Acibadem Altunizade Hospital

Our 7-year-old daughter, Elif, had a rare arachnoid cyst causing debilitating headaches. We were terrified of brain surgery on a child. Dr. Zerbızade's approach was astonishingly different. He first met Elif in his office without his white coat, showed her a model of the brain, and let her hold the surgical instruments (the blunt ones!). He called it 'making friends with the problem.' The endoscopic fenestration was a success. At our follow-up, he didn't just review the scans; he knelt down to Elif's eye level and asked her to draw her headache for him—a purple scribble that week, instead of the black storm cloud from before. His technical skill is matched only by his profound humanity.

I was the emergency case—a ruptured...
Sep 28, 2025
Doctor: M.D. Meftun Zerbızade Hospital: Acibadem Altunizade Hospital

I was the emergency case—a ruptured brain aneurysm at 3 AM. Rushed to Acibadem Altunizade, I remember flashes: the ER lights, the panic, and then Dr. Zerbızade's calm, focused voice explaining endovascular coiling to my disoriented self. What stands out isn't the high-tech procedure (which saved my life), but what happened after. At 6 AM, post-op, he was at my bedside in the ICU, not just checking monitors, but explaining to my weeping wife the exact shape of the aneurysm ('like a fragile berry on a stem, now secured') with a sketch on a paper towel. He treated us not as a medical event, but as people suddenly thrust into a nightmare he guided us out of.

Mine was a routine checkup that...
Sep 21, 2025
Doctor: M.D. Meftun Zerbızade Hospital: Acibadem Altunizade Hospital

Mine was a routine checkup that became anything but. I'd had a cervical disc surgery years ago and came for a standard follow-up. Dr. Zerbızade reviewed my old scans, then paused. 'This tiny shadow wasn't here before,' he said, pointing to a minuscule area unrelated to my spine. He ordered a specific contrast MRI of my brainstem. It revealed a slow-growing, asymptomatic meningioma. 'We don't operate now,' he said, 'but we watch it, on your schedule.' His meticulous, holistic review turned a 15-minute appointment into a life-saving preemptive diagnosis. He sees the entire landscape of a patient, not just the complaint they walked in with. I now have a surveillance plan, and peace of mind.

I'm a 72-year-old retired history teacher...
Aug 04, 2025
Doctor: M.D. Mehmet Behram Çam Hospital: Acibadem Altunizade Hospital

I'm a 72-year-old retired history teacher who had completely lost my sense of smell for over a year. My world had become flat and joyless—I couldn't smell rain, coffee, or my wife's perfume. Other ENTs dismissed it as age-related, but Dr. Çam listened differently. He didn't just look at my nose; he asked about my history of sinus infections and ordered specific imaging others hadn't. He discovered a rare osteoma blocking the olfactory cleft that three other doctors missed. His endoscopic surgery was precise—he narrated the procedure as he worked, explaining each step in calm Turkish. Two weeks post-op, I smelled bread baking for the first time in 14 months and wept. He didn't just fix a physical problem; he restored a dimension of my life I thought was gone forever.

Our 4-year-old daughter Elif developed sudden,...
Oct 10, 2025
Doctor: M.D. Mehmet Behram Çam Hospital: Acibadem Altunizade Hospital

Our 4-year-old daughter Elif developed sudden, terrifying stridor at 3 AM—a high-pitched sound with each breath. We rushed to Acibadem Altunizade in panic. Dr. Çam met us in the ER, still in casual clothes he'd thrown on. He knelt to Elif's eye level, showed her his otoscope light calling it a 'fairy flashlight,' and had her breathing normally within minutes. Diagnosed acute croup. But here's what made him extraordinary: instead of just sending us home, he taught us a steam technique using our shower and Turkish mint tea, created a breathing exercise game for Elif involving blowing tissue paper 'butterflies,' and called personally the next morning to check on her. He treated our fear as seriously as her airway.

As a 28-year-old musician, my recurring...
Aug 21, 2025
Doctor: M.D. Mehmet Behram Çam Hospital: Acibadem Altunizade Hospital

As a 28-year-old musician, my recurring tonsillitis was threatening my vocal range and career. Dr. Çam proposed a tonsillectomy, but with a twist I've never encountered: he collaborated with my voice coach pre-surgery to map my vocal anatomy, then designed a 'precision tonsillectomy' preserving specific pharyngeal muscles crucial for my tenor register. During surgery, he played classical Turkish music in the OR and adjusted his technique based on real-time vocal cord monitoring. Post-op recovery included custom vocal exercises he developed with an ENT-specialized speech therapist. Six months later, not only are the infections gone, but my upper range has actually improved by a full tone. He approached me not as a throat, but as an instrument.

I'm a 42-year-old architect who came...
Jul 17, 2025
Doctor: M.D. Mehmet Behram Çam Hospital: Acibadem Altunizade Hospital

I'm a 42-year-old architect who came for a routine sinus checkup after moving from Germany. Dr. Çam noticed subtle asymmetry in my nasal passages that everyone else had overlooked. Through gentle questioning, he connected my occasional dizziness to undiagnosed eustachian tube dysfunction exacerbated by frequent flights. But his genius was in the solution: instead of medication, he designed custom breathing exercises based on traditional Turkish ney flute techniques to strengthen my palate muscles, and created a 3D-printed nasal dilator modeled from my own anatomy scan. At follow-up, he used endoscopic video to show me the improvement—my eustachian tubes now opening rhythmically with each swallow. He turned a routine visit into a masterclass in personalized, preventative ENT care.

My 82-year-old mother, Fatma, had been...
Nov 14, 2025
Doctor: Assist. Prof. M.D. Mehmet Erdem Yıldız Hospital: Acibadem Altunizade Hospital

My 82-year-old mother, Fatma, had been experiencing unexplained dizziness for weeks. Our local clinic couldn't pinpoint the cause. We came to Dr. Mehmet Erdem Yıldız at Acıbadem Altunizade for a cranial MRI. What impressed us wasn't just the scan itself, but how he explained it. He didn't just read the images; he sat with us for twenty minutes, using simple analogies about blood flow like 'garden hoses' and 'quiet streams' to describe her vertebral artery stenosis. He even drew a diagram for her to take home. His patience with an elderly patient who was hard of hearing was remarkable. We left not with fear, but with a clear plan.

Our 7-year-old son, Deniz, needed an...
Aug 25, 2025
Doctor: Assist. Prof. M.D. Mehmet Erdem Yıldız Hospital: Acibadem Altunizade Hospital

Our 7-year-old son, Deniz, needed an abdominal ultrasound after a football injury. We were dreading it - he's terrified of hospitals. Dr. Yıldız completely changed the experience. First, he showed Deniz the ultrasound screen and let him see his own 'insides,' calling his liver a 'power station' and his kidneys 'little filters.' He turned the gel warmer on specifically so it wouldn't be cold. The entire examination felt like a curious exploration, not a medical procedure. He even printed an extra image for Deniz to take to school. This wasn't just radiology; it was pediatric care of the highest order.

I'm a 45-year-old architect and arrived...
Jul 17, 2025
Doctor: Assist. Prof. M.D. Mehmet Erdem Yıldız Hospital: Acibadem Altunizade Hospital

I'm a 45-year-old architect and arrived in the emergency department with acute, crippling flank pain. The CT scan for kidney stones was ordered urgently. Dr. Yıldız was the on-call radiologist. What stood out was the speed and precision of his communication. Within 15 minutes of my scan, he had not only confirmed a 5mm stone but had personally called the ER physician to discuss the exact location and the lack of hydronephrosis, which meant I could avoid immediate surgery. His report was so detailed it became the roadmap for my urologist. In a moment of panic, his clarity was my anchor.

As a breast cancer survivor, my...
Sep 07, 2025
Doctor: Assist. Prof. M.D. Mehmet Erdem Yıldız Hospital: Acibadem Altunizade Hospital

As a breast cancer survivor, my annual follow-up MRI is always an anxiety-filled event. This year, Dr. Yıldız was reviewing my images. He noticed a tiny, new 3mm focus that two previous annual scans had barely hinted at. Instead of just reporting it, he pulled up my old scans on a large monitor and walked me through the subtle changes over three years, pixel by pixel. He used a special software to compare the densities. His conclusion: likely benign hormonal change, but worth a 6-month follow-up for absolute certainty. He treated my history with reverence and my anxiety with respect. He sees the patient behind the pixels.

Dr. dr Mehmet Hacıhanefioğlu provided exceptional...
Nov 10, 2025
Doctor: M.D. Mehmet Hacıhanefioğlu Hospital: Acibadem Altunizade Hospital

Dr. dr Mehmet Hacıhanefioğlu provided exceptional care for my neurosurgery condition. The treatment was personalized and effective.

I was impressed by the professional...
Dec 12, 2025
Doctor: M.D. Mehmet Hacıhanefioğlu Hospital: Acibadem Altunizade Hospital

I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Mehmet Hacıhanefioğlu explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 16, 2025
Doctor: M.D. Mehmet Hacıhanefioğlu Hospital: Acibadem Altunizade Hospital

The recovery process was smooth thanks to Dr. dr Mehmet Hacıhanefioğlu's expertise. Highly recommend for neurosurgery treatment.

Next

Know More

Icon
Location

VO-284, Eldeco Centre 110017