Patient Experience
My family and I are grateful for the care we received from Dr. dr Mehmet Hacıhanefioğlu. The hospital staff was also very supportive.
My 7-year-old daughter developed a severe dental phobia after a traumatic experience at another clinic. Dr. Mehpere Yener was a miracle worker. She didn't just examine teeth—she created a whole adventure story about 'tooth fairies needing helpers' and let my daughter hold the mirror as her 'assistant.' The gentle approach, the puppet show on the ceiling, the strawberry-flavored everything... My child now asks when we can go back to see the 'tooth fairy doctor.' Dr. Yener transformed fear into excitement in one visit.
As an 82-year-old with Parkinson's, my complex full-mouth restoration seemed impossible. Other dentists declined due to my tremors. Dr. Yener designed a revolutionary approach: specialized bite blocks she called 'dental anchors,' ultra-short appointment segments, and a collaboration with my neurologist to time medications perfectly. Over six months, she restored my ability to eat solid food for the first time in years. Her team even modified tools for stability. This wasn't just dentistry—it was biomedical engineering tailored to a shaking body.
I arrived at Acibadem Altunizade at midnight with a shattered front tooth from a bicycle accident, bleeding and panicked about my wedding in 72 hours. Dr. Yener met me in emergency, calmed me with Turkish tea, and performed what she called 'esthetic rescue surgery.' Using 3D scanning and same-day ceramic fabrication, she rebuilt not just the tooth but the subtle translucency and character lines of my natural smile. The temporary crown was so perfect I forgot it wasn't permanent. She saved both my smile and my wedding photos.
For years, I'd had recurring pain that five dentists dismissed as 'just sensitive teeth.' Dr. Yener spent 40 minutes just asking questions about my pain patterns, sleep positions, and even my guitar playing habits. She diagnosed a rare cracked tooth syndrome with radiating pain—confirmed with a specialized dye test others hadn't used. Her treatment plan involved minimal intervention: a precisely engineered onlay instead of a full crown. Two years later, the pain hasn't returned. She listens in a way that feels like medical detective work.
As a 72-year-old retired botanist, I discovered an unusual growth on my tongue while examining plant specimens. Dr. Baştugral didn't just analyze the biopsy; she spent thirty minutes discussing how my decades of handling rare tropical plants might relate to the pathology. Her cross-disciplinary approach led to a diagnosis of an exceptionally rare fungal-associated lesion she'd only seen in literature. Her detailed report guided my ENT specialist perfectly.
Our 8-year-old daughter's recurring fevers baffled multiple pediatricians. Dr. Baştugral examined her bone marrow slides and noticed a subtle pattern others missed. She personally called us to explain, in gentle terms a child could understand, what her 'blood factories' were doing. Her diagnosis of a rare periodic fever syndrome changed our treatment approach completely.
After my motorcycle accident, emergency surgeons removed what they thought was damaged tissue from my abdomen. Dr. Baştugral's pathology report revealed it was actually a previously undetected desmoid tumor that the trauma had exposed. Her urgent call to the surgical team prevented what would have been incomplete resection. She found the silver lining in my trauma.
As a 45-year-old competitive freediver, I worried a lymph node biopsy might end my career. Dr. Baştugral, understanding the pressure concerns, developed a specialized analysis protocol to minimize tissue sampling while maximizing diagnostic accuracy. Her innovative approach confirmed benign reactive changes while preserving my physical integrity for diving.
As a 68-year-old retired teacher with severe osteoarthritis, my weight was destroying my knees and my quality of life. Other surgeons dismissed me due to my age. Dr. Melisa Ulufi was different. She conducted a comprehensive geriatric assessment and designed a modified sleeve gastrectomy plan tailored to my slower metabolism and nutritional needs. Her team coordinated with my rheumatologist. Six months post-op, I've lost 22kg, my knee pain has reduced dramatically, and I can garden again. Her compassionate, age-attentive approach gave me my golden years back.
Our 16-year-old son, Ali, struggled with severe obesity since childhood, leading to prediabetes and social isolation. Finding a surgeon who would consider adolescent bariatric surgery was a battle. Dr. Ulufi's program at Acibadem Altunizade included a mandatory psychological evaluation, nutritional counseling for the whole family, and a clear explanation of the long-term commitment. She performed a laparoscopic gastric bypass with incredible precision. Her follow-up is rigorous—she messages us directly about lab results. Ali is now active, his blood sugar is normal, and his confidence is blossoming. She treated him not just as a patient, but as a young person with a future.
Mine was not a planned journey. I was admitted to Acibadem's ER with a strangulated internal hernia and septic shock—a complication from a gastric sleeve I had done abroad 4 years prior. Dr. Ulufi was the on-call surgeon. She calmly explained the life-threatening situation, the need for immediate revisional surgery to repair the hernia and likely convert to a gastric bypass. The 3-hour emergency surgery was a success. What impressed me most was her post-op vigilance; she checked on me personally multiple times daily, even on Sunday. She saved my life and then meticulously managed the complex recovery. I trust her implicitly.
I traveled from Germany specifically for a duodenal switch procedure—a highly complex metabolic surgery. My case was complicated by a previous liver condition. Dr. Ulufi's expertise was evident in her meticulous pre-op planning. She used 3D imaging to map my anatomy and held a virtual consultation with my hepatologist in Berlin. The surgery itself was longer than expected due to adhesions, but her skill was undeniable. My one-year follow-up was conducted via her hospital's telemedicine platform. I've lost 45kg, my type 2 diabetes is in remission without medication, and my liver enzymes are normal. She is a true specialist in complex bariatric reconstruction.
My 82-year-old mother, Ayşe, developed sudden confusion and weakness on her left side. The local hospital said it was just aging. We brought her to Acıbadem Altunizade as a last resort. Dr. Özek didn't just glance at the scans—he spent forty minutes with us, drawing the blood vessels in her brain on a notepad. He explained she had a chronic subdural hematoma that was slowly compressing her brain. He performed a minimally invasive procedure the next morning. No big incision, just a small burr hole. She was calling me by name that evening. He visited her three times daily, even adjusting her pillow himself. We didn't find a surgeon; we found a guardian.
Our 7-year-old son, Deniz, kept stumbling and complaining of 'morning headaches.' After months of pediatrician visits, an MRI revealed a posterior fossa tumor near his brainstem. The world collapsed. Dr. Özek met us in his office with a model of a child's brain. He didn't use scary medical terms; he called the tumor 'an unwelcome guest' and explained his plan to 'invite it to leave' without disturbing the 'neighbors' (critical nerves). The 11-hour surgery felt like a lifetime. Dr. Özek emerged, not with triumphant pride, but with quiet focus, saying, 'The guest is gone. Now we help Deniz recover.' His follow-up has been relentless—coordinating with physiotherapists, checking on school reintegration. Deniz now draws pictures of 'Dr. Memet' with a superhero cape.
I'm a 45-year-old marathon runner. The debilitating trigeminal neuralgia started as a twinge and became electric shocks in my face. I couldn't eat or speak. Medications turned me into a zombie. Dr. Özek proposed MVD surgery—moving a blood vessel off my trigeminal nerve. What struck me was his collaborative approach. He brought in a senior vascular neurologist to map my vessels pre-op and used intraoperative neuromonitoring. He said, 'We are not just cutting; we are micro-sculpting.' Post-op, the pain was gone. At my one-month check, he was more interested in my gait and balance recovery than the surgical site. 'The brain is the conductor,' he said, 'my job is to fix the instrument so you can play your symphony again.' Profound.
Routine checkup? Not quite. I had a small, stable meningioma found incidentally 5 years ago. Every year, a different doctor would say 'just watch it.' Dr. Özek, during my first consultation, did something unprecedented. He loaded all my annual MRIs into a special fusion software, not just looking at them side-by-side. He showed me a 3D model of how the tumor's blood supply had subtly increased. 'It's whispering now,' he said. 'We should listen.' He recommended a targeted pre-operative embolization followed by surgery, reducing blood loss risk. The procedure was textbook. His detailed, almost artistic approach to a 'routine' surveillance case prevented what could have been a much more complicated surgery later. He doesn't just treat problems; he intercepts futures.
My 8-year-old daughter, Elif, was diagnosed with a rare orbital tumor. The thought of radiation near her eye was terrifying. Dr. Şengöz didn't just see a case; he saw a little girl who loved painting. He spent an hour with us, drawing the treatment plan on a whiteboard with colored markers, explaining proton therapy like a story. He coordinated with the anesthesia team to make each session under sedation as gentle as possible. During the 6-week treatment at Acibadem Altunizade, he'd greet Elif with a new sticker for her bravery chart. The precision was astounding—follow-up MRIs show the tumor is gone with zero impact on her vision. He treated our fear with the same care as the disease.
As a 74-year-old with metastatic prostate cancer to my spine, I was in constant, severe pain and could barely walk. Other centers offered only palliative care. Dr. Meriç Şengöz reviewed my case and proposed a targeted stereotactic body radiation therapy (SBRT) course to specific vertebrae. His confidence was not arrogance, but deep knowledge. The treatment itself was like something from science fiction—completely painless, incredibly precise. Within three weeks, the crippling pain subsided dramatically. At my follow-up, he didn't just look at the scans; he asked about my garden and was genuinely pleased I could tend to my roses again. He gave me back my dignity and mobility.
Mine was not a standard case. A recurrent nasopharyngeal carcinoma after two prior radiation courses elsewhere left me with few options and significant tissue damage. Dr. Şengöz presented a highly complex, salvage re-irradiation plan using adaptive radiotherapy. He was transparent about the risks but detailed in his strategy to spare my salivary glands and spinal cord. The technology at Acibadem was impressive, with daily imaging adjustments. What struck me most was his intellectual rigor; he discussed my case with international colleagues to refine the approach. It's been 18 months, and I am in remission with manageable side effects. He navigated a medical minefield where others saw a dead end.