Patient Experience
Following a complex lung decortication surgery for severe pleural empyema at another hospital, my recovery stalled. I was weak and terrified of relapse. Dr. Aykaç took over my post-operative care at Acibadem. She didn't just monitor the surgical site; she created a 'lung rehabilitation map' with weekly goals, from breathing drills to nutritional targets. She spotted a subtle sign of residual inflammation via ultrasound at a follow-up and adjusted treatment instantly. Her style is fiercely protective and scientifically rigorous. She fought for me when I was too tired to fight for myself. I owe her my return to a normal life.
As an 82-year-old with chronic diverticulitis, I'd seen many specialists, but Dr. Tözün approached my case differently. Instead of just managing flare-ups, she noticed subtle changes in my bloodwork over three visits and ordered a specific contrast CT other doctors had dismissed. She found a developing fistula before it became an emergency. Her explanation to my family in Turkish was so clear, using drawings of my colon like a map. The laparoscopic surgery at Acibadem Altunizade was textbook, but it's her post-op follow-up that stunned me—she personally called me at home twice to check on my dietary transition. She treats the whole patient, not just the chart.
Our 7-year-old daughter had been dismissed by two doctors with 'just picky eating' and stomach aches. Dr. Nurdan Tözün spent 45 minutes playing a 'food detective' game with her, using colored magnets on a board to map her pains. She suspected something structural and was right—an endoscopic ultrasound revealed a rare duodenal web. What could have been scary for a child felt like an adventure because of how Dr. Tözün explained everything. 'Your tummy has a tiny curtain that needs a little trim,' she told my daughter. The procedure was smooth, and now our child eats without fear. We drove from Ankara specifically to see her and would do it again.
I arrived at Acibadem Altunizade's ER at midnight with unbearable abdominal pain, expecting a rushed assessment. Dr. Tözün, who was on call, had a completely different approach. She performed my emergency endoscopy herself, discovering a bleeding Dieulafoy's lesion—a rare and dangerous find. While repairing it, she narrated what she was seeing in a calm, technical monologue that strangely kept me from panicking. But here's what sets her apart: the next morning, she brought her own tablet to my room to show me HD images of the procedure, explaining exactly what happened and why her specific clipping technique was chosen. She turned a traumatic emergency into a masterclass in my own anatomy.
For years, I managed my ulcerative colitis with standard therapies, but Dr. Tözün reviewed my decade-old biopsy slides on a whim during a routine checkup. She spotted cellular patterns others missed and suspected a concurrent microscopic colitis. Her hunch required a very specific, challenging biopsy protocol during colonoscopy—which she performed with perfect precision. The dual diagnosis changed everything about my treatment plan. She doesn't just follow guidelines; she interrogates them. At my follow-up, she presented a color-coded timeline of my disease progression and treatment response that made everything click. She's not just a gastroenterologist; she's a medical archaeologist digging for root causes.
My 82-year-old mother's biopsy results from a suspicious mole were delayed and confusing at another lab. We came to Dr. Oğuz Akar for a second opinion. He didn't just read the report; he spent nearly an hour with us, showing us the actual slides on a digital screen, explaining what each cell type meant in simple Turkish. He drew diagrams for us. His patience was incredible. He identified a very rare, slow-growing type of Merkel cell carcinoma that the first pathologist had missed entirely. Because of his precise diagnosis, her surgical team at Acibadem Altunizade knew exactly how to proceed. He called us personally with the final confirmed margins. He treated my mother with such respect, speaking directly to her. We are forever grateful for his eagle eyes and compassionate care.
Our 6-year-old son had persistent, unexplained abdominal pain. After a CT scan, the pediatric surgeon found a complex mass near his kidney and needed an intraoperative consultation. The surgery was paused while the tissue was rushed to Dr. Akar. The anxiety was unbearable. Dr. Akar didn't just give a quick answer; he performed multiple frozen sections and special stains right there. He then came out to the family waiting area himself—a pathologist!—to explain to my wife and me that it was a benign, albeit rare, mesoblastic nephroma, not the cancerous Wilms' tumor they feared. He showed us pictures of the healthy-looking cells. His calm, definitive diagnosis in that high-pressure moment allowed the surgeon to complete a conservative, organ-sparing procedure. He followed up for weeks. He saved our son's kidney and our sanity.
As a 45-year-old with a strong family history of gastric cancer, I opted for a routine endoscopic screening. They found a flat, suspicious lesion and took a biopsy. The gastroenterologist said the pathology would be key. Dr. Oğuz Akar's report was unlike any I'd ever seen. It was a narrative, not just codes. He described the precise architectural distortion and the specific type of intestinal metaplasia with high-grade dysplasia, mapping its exact boundaries. He recommended not just 'follow-up,' but a very specific type of endoscopic mucosal resection based on his findings. When I requested a consultation, he met with me and used a 3D reconstruction software to visualize the lesion's depth. His meticulous work turned a routine check-up into a precise, pre-emptive strike. I feel incredibly secure knowing he's overseeing my tissue analysis.
Following a complex Whipple procedure for pancreatic issues at Acibadem Altunizade, my case was a puzzle. The initial pathology from the resected tissue was inconclusive about the margins and the nature of some atypical cells. My oncologist sent everything to Dr. Akar for review. He embarked on what he called a 'deep dive.' He ordered over a dozen additional immunohistochemical stains, consulted with a specialist network abroad on a rare cell pattern, and re-examined every slide. Two weeks later, he produced a 15-page report that was essentially a detective story, ruling out malignancy and confirming a severe, localized form of autoimmune pancreatitis. This changed my entire treatment plan from chemotherapy to targeted immunosuppressants. The detail was staggering. Dr. Akar doesn't just diagnose; he investigates until the tissue tells its full, true story. He is an absolute master of his craft.
Dr. dr Omar Yusef Kudsi provided exceptional care for my general surgery condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Omar Yusef Kudsi explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Omar Yusef Kudsi's expertise. Highly recommend for general surgery treatment.
My family and I are grateful for the care we received from Dr. dr Omar Yusef Kudsi. The hospital staff was also very supportive.
As a 72-year-old retired cartographer, I developed sudden visual disturbances where maps I'd known for decades appeared distorted. Dr. Önder Us diagnosed a rare form of occipital lobe epilepsy mimicking migraine aura. His treatment plan involving precise medication titration not only stopped the episodes but preserved my ability to continue my lifelong hobby of creating miniature historical maps.
My 8-year-old daughter, a competitive junior chess player, began experiencing 'chessboard hallucinations' where pieces moved independently during tournaments. Dr. Us identified a unique pediatric neurological phenomenon related to intense visual concentration. His cognitive retraining therapy allowed her to continue competing, and she recently won her first national championship.
After surviving a lightning strike at 41 while mountain guiding, I developed synesthesia where sounds triggered physical sensations of electric shocks. Dr. Önder Us pioneered a multimodal therapy combining neurofeedback with sensory integration that reduced my symptoms by 90%. I've since returned to leading high-altitude expeditions.
As a 28-year-old professional perfumer, I suddenly lost my ability to distinguish scents, then developed musical hallucinations of specific chords with each failed identification. Dr. Us discovered a rare cross-wiring between olfactory and auditory pathways. His innovative treatment restored my career-saving 97% of my scent discrimination.
My 82-year-old father, Ahmet, fell in our Istanbul apartment and fractured his hip during the Ramadan evening meal. The chaos of iftar made everything worse. We rushed him to Acıbadem Altunizade, terrified. Dr. Egüz met us with astonishing calm. He didn't just see a broken bone; he saw a devout elderly man in pain during a holy month. He coordinated with the hospital kitchen to ensure my father could break his fast properly post-surgery, and explained the procedure to us using the metaphor of 'repairing a precious, old Iznik tile'—carefully, and with respect for its history. The surgery was flawless, but it was this holistic, culturally-attuned compassion that truly healed our family's fear. We are forever grateful.
Our 7-year-old daughter, Elif, swallowed a small, metallic button battery from a toy while we were visiting family in Üsküdar. Panic doesn't describe it. At the ER, Dr. Egüz moved with a focused, quiet urgency that immediately instilled confidence. He explained the grave risk of tissue corrosion in simple terms, like 'a tiny leak in a balloon,' but without terrifying our child. What stood out was how he engaged *her*. He showed her the endoscopic camera on a screen, calling it a 'little explorer going on a mission to find the shiny treasure.' He made her the hero of the procedure. The extraction was successful in minutes. Dr. Egüz doesn't just treat emergencies; he disarms them, especially for frightened children.
I am a freelance photographer, and what I thought was severe food poisoning after a shoot near the Bosphorus turned into crippling abdominal pain. At midnight, Dr. Egüz suspected not gastroenteritis, but an atypical appendicitis. His diagnostic process was like watching a detective work. He asked specific, unusual questions about the *type* of pain—'Is it more like a hot coal or a twisting rope?'—and my activity that day. His suspicion led to a scan confirming a retrocecal appendix, hiding in a tricky position. His decision for immediate surgery prevented rupture. In follow-up, he reviewed my surgical images with me, pointing out the anatomy with the eye of an artist, which fascinated me. He treated the patient *and* the person's curiosity.