Patient Experience

Patient experience at Acibadem Altunizade Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Altunizade Hospital a preferred hospital in Istanbul for planned and emergency treatment.
Following a complex motorcycle accident on...
Oct 29, 2025
Doctor: M.D. Osman Egüz Hospital: Acibadem Altunizade Hospital

Following a complex motorcycle accident on the coastal road, my partner had multiple trauma: a fractured pelvis, rib fractures, and a concerning head injury. The first 48 hours were a blur of specialists. Dr. Egüz was the conductor of this chaotic orchestra. He didn't just manage the injuries; he managed the *flow of information*. He gave us brief, clear updates every few hours, using a whiteboard to sketch what was happening internally. He was brutally honest about risks but always paired it with the next concrete step. 'The pelvis is unstable, so we are doing this. The brain scan shows this, so we are watching for that.' His ability to project controlled, transparent command in the storm of a poly-trauma case gave us an anchor. His expertise in trauma is not just clinical; it's deeply human crisis management.

As a 72-year-old retired teacher with...
Oct 10, 2025
Doctor: Prof. M.D. Osman Güven Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired teacher with severe osteoarthritis in both knees, I had lost hope of walking without pain. Dr. Osman Güven didn't just see me as another 'knee replacement case.' He spent an hour during our first consultation at Acibadem Altunizade Hospital explaining the biomechanics of my particular gait pattern and how it affected my specific wear patterns. His approach was holistic - he coordinated with a physiotherapist to strengthen my muscles for six weeks BEFORE surgery. The bilateral knee replacement was daunting, but his calm confidence and the way he drew diagrams on the whiteboard to show exactly what he would do gave me courage. Eight months later, I'm gardening again. He didn't just fix my knees; he gave me back my independence.

Our 9-year-old daughter, Elif, took a...
Sep 30, 2025
Doctor: Prof. M.D. Osman Güven Hospital: Acibadem Altunizade Hospital

Our 9-year-old daughter, Elif, took a bad fall during gymnastics training and came home with her wrist at an unnatural angle. The emergency department at Acibadem Altunizade called Dr. Güven immediately. What struck us was how he spoke directly to Elif first, not to us. He explained the radial fracture using a stuffed animal's arm he had in his office. He promised her he could fix it so she could do cartwheels again, but was honest that it would hurt a little first. The closed reduction was done with such gentle precision. During follow-up, he remembered her competition schedule and tailored her cast removal and rehab plan around it. He treated her like a young athlete, not just a child with a broken bone.

I'm a 45-year-old software developer with...
Nov 20, 2025
Doctor: Prof. M.D. Osman Güven Hospital: Acibadem Altunizade Hospital

I'm a 45-year-old software developer with what turned out to be a complex, recurrent shoulder instability—not from one big injury, but from years of minor subluxations during swimming. Three other surgeons had offered standard Bankart repairs. Dr. Güven was different. He ordered a dynamic CT scan I'd never heard of, which showed a subtle bony defect everyone else missed. At Acibadem Altunizade, he proposed a Latarjet procedure, a more complex surgery, but explained with 3D models why it was the only solution for my anatomy. His post-op protocol was meticulous; he even warned me about the emotional 'down' period at week 6. A year later, my shoulder is rock solid. He solved a puzzle others couldn't even see.

My visit started as a routine...
Oct 20, 2025
Doctor: Prof. M.D. Osman Güven Hospital: Acibadem Altunizade Hospital

My visit started as a routine follow-up for a meniscus repair from 18 months prior, but Dr. Güven noticed the slight hesitation in my step when I walked into the room at Acibadem Altunizade. 'The knee is perfect,' he said, 'but your hip is telling a story.' He was right. While checking my knee, he identified early-stage hip impingement I hadn't even felt yet. Instead of scheduling surgery, he designed a preventive movement regimen and suggested specific footwear changes. He framed it as 'pre-habilitation.' This wasn't a doctor looking for the next operation; this was a specialist thinking decades ahead for my joint health. His vigilance turned a simple checkup into a future injury prevented.

My 8-year-old daughter, Elif, had a...
Sep 01, 2025
Doctor: M.D. Özer Öztürk Hospital: Acibadem Altunizade Hospital

My 8-year-old daughter, Elif, had a mysterious limp that appeared overnight. We saw two other doctors who dismissed it as 'growing pains.' Dr. Öztürk was different. He got down on the floor with her, watched her walk, and asked her to draw how her knee felt. He discovered a rare osteochondritis dissecans lesion in her femoral condyle that others missed. His plan involved a delicate arthroscopic surgery he described to us using a jelly donut analogy Elif understood. Post-surgery, he gave her a small, colorful cast and called her his 'little astronaut with a moon boot.' His blend of pediatric sensitivity and surgical precision was extraordinary. We're six months out, and she's running without a trace of pain.

As a 72-year-old retired carpenter with...
Aug 25, 2025
Doctor: M.D. Özer Öztürk Hospital: Acibadem Altunizade Hospital

As a 72-year-old retired carpenter with advanced osteoarthritis in both knees, I'd accepted a life of pain. My consultation with Dr. Öztürk wasn't about selling me surgery. He spent an hour analyzing my old X-rays, my gait, and even the wear patterns on my shoes. He proposed a staged, bilateral knee replacement but with a twist: a new, muscle-sparing technique he'd pioneered that would allow much faster rehab. The surgery itself was textbook, but his post-op protocol was revolutionary—I was walking the corridor the same day. His follow-ups were relentless; he'd call on weekends to check my progress. He didn't just give me new knees; he gave me back my workshop and my dignity.

I'm a professional volleyball player. During...
Nov 03, 2025
Doctor: M.D. Özer Öztürk Hospital: Acibadem Altunizade Hospital

I'm a professional volleyball player. During a critical match, I landed wrong and heard a sickening pop—a complete ACL tear and meniscus damage. This wasn't just an injury; it was a career threat. Dr. Öztürk saw me in the ER at Acibadem Altunizade at 11 PM. He understood the urgency not just medically, but psychologically. He mapped out a reconstruction using a quadriceps tendon autograft, which he believed would offer better stability for my sport. The surgery was complex, but his true artistry was in the rehab plan. He coordinated with my physio, sent video exercises, and even analyzed my old game footage to tailor my recovery. Nine months later, I'm back on the court, jumping higher than before. He treated me like an athlete, not just a patient.

My husband suffered a complex, open...
Aug 30, 2025
Doctor: M.D. Özer Öztürk Hospital: Acibadem Altunizade Hospital

My husband suffered a complex, open tibia-fibula fracture in a motorcycle accident—a horrific injury with high risk of infection and non-union. The ER team stabilized him, but Dr. Öztürk was the architect of his salvation. He explained the Ilizarov external fixation procedure with shocking clarity, drawing diagrams on a napkin. The surgery was a marathon, meticulously debriding the wound and constructing the intricate frame. For months, the follow-up visits were our life. Dr. Öztürk would adjust the frame himself, millimeter by millimeter, with a focus that was almost meditative. He celebrated every tiny sign of new bone growth on the X-rays. It was a long, dark road, but Dr. Öztürk was our unwavering guide. Today, my husband walks without a limp. This wasn't just orthopedic surgery; it was skeletal reconstruction art.

Dr. dr Özgür Timurkaynak provided exceptional...
Nov 07, 2025
Doctor: Assoc. Prof. M.D. Özgür Timurkaynak Hospital: Acibadem Altunizade Hospital

Dr. dr Özgür Timurkaynak provided exceptional care for my dermatology condition. The treatment was personalized and effective.

I was impressed by the professional...
Jul 25, 2025
Doctor: Assoc. Prof. M.D. Özgür Timurkaynak Hospital: Acibadem Altunizade Hospital

I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Özgür Timurkaynak explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 09, 2025
Doctor: Assoc. Prof. M.D. Özgür Timurkaynak Hospital: Acibadem Altunizade Hospital

The recovery process was smooth thanks to Dr. dr Özgür Timurkaynak's expertise. Highly recommend for dermatology treatment.

My family and I are grateful...
Dec 16, 2025
Doctor: Assoc. Prof. M.D. Özgür Timurkaynak Hospital: Acibadem Altunizade Hospital

My family and I are grateful for the care we received from Dr. dr Özgür Timurkaynak. The hospital staff was also very supportive.

Dr. dr Özlem Apti Şengkioun provided...
Aug 11, 2025
Doctor: Assist. Prof. M.D. Özlem Apti Şengkioun Hospital: Acibadem Altunizade Hospital

Dr. dr Özlem Apti Şengkioun provided exceptional care for my dermatology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 16, 2025
Doctor: Assist. Prof. M.D. Özlem Apti Şengkioun Hospital: Acibadem Altunizade Hospital

I was impressed by the professional approach at Acibadem Altunizade Hospital. Dr. dr Özlem Apti Şengkioun explained everything clearly and made me feel comfortable.

My 72-year-old mother was diagnosed with...
Sep 16, 2025
Doctor: Assoc. Prof. M.D. Özlem Akgün Doğan Hospital: Acibadem Altunizade Hospital

My 72-year-old mother was diagnosed with a rare form of hereditary amyloidosis after years of unexplained neuropathy. Dr. Akgün Doğan didn't just analyze the genetic report; she spent an hour with us at Acibadem Altunizade, drawing the family tree on her tablet, explaining how the variant passed through three generations we never knew were affected. Her approach was like a detective solving a cold case—she connected my late grandfather's 'heart condition' and my aunt's 'carpal tunnel' into a clear pattern. She coordinated with cardiology and neurology to create a monitoring plan that feels proactive, not reactive. We finally have answers instead of fear.

Our 8-year-old son has extreme developmental...
Oct 07, 2025
Doctor: Assoc. Prof. M.D. Özlem Akgün Doğan Hospital: Acibadem Altunizade Hospital

Our 8-year-old son has extreme developmental delays and features that didn't match any common syndrome. After four genetic tests elsewhere came back 'VUS' or negative, we were hopeless. Dr. Özlem used a research-based whole genome sequencing approach and found a novel, de novo mutation in a gene not previously linked to human disease. The way she explained it was remarkable—she used Lego blocks to show how the protein structure was disrupted. She didn't stop at diagnosis; she enrolled us in an international patient registry she maintains and introduced us via video conference to two other families (in Canada and Japan) with the same mutation. We're no longer alone.

I came for a routine preconception...
Nov 15, 2025
Doctor: Assoc. Prof. M.D. Özlem Akgün Doğan Hospital: Acibadem Altunizade Hospital

I came for a routine preconception check due to my Ashkenazi Jewish heritage. What I thought would be a simple carrier screening turned into a profound ethical journey. Dr. Akgün Doğan discovered I carry a pathogenic variant for a severe adult-onset neurodegenerative condition. Instead of a standard pamphlet, she facilitated a three-session counseling process with my partner present, discussing implications, reproductive options (including PGD), and the psychological weight of knowing. She never pushed any decision but equipped us with staggering clarity. Her office felt like a sanctuary for difficult truths. We've since chosen to pursue IVF with preimplantation testing, a path we never imagined but now walk with confidence.

This was a medical emergency: my...
Oct 18, 2025
Doctor: Assoc. Prof. M.D. Özlem Akgün Doğan Hospital: Acibadem Altunizade Hospital

This was a medical emergency: my newborn nephew, just 48 hours old at Acibadem Altunizade NICU, was having refractory seizures. The metabolic screen was normal. Dr. Özlem was called in as a genetic consultant at 11 PM. She suspected a specific neonatal epilepsy gene and ordered a rapid targeted panel. While waiting, she started a pyridoxine trial empirically based on the gene's mechanism. The seizures stopped within hours. The DNA confirmation came days later, validating her instinct. She then designed a long-term neurodevelopmental plan and a medication taper schedule. What could have been a tragic brain injury became a managed chronic condition. Her ability to act decisively in a crisis, blending deep science with acute clinical intuition, saved his future.

Dr. dr Özlem Bodur Yalçın provided...
Sep 21, 2025
Doctor: M.D. Özlem Bodur Yalçın Hospital: Acibadem Altunizade Hospital

Dr. dr Özlem Bodur Yalçın provided exceptional care for my internal medicine condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017