Patient Experience

Patient experience at Acibadem Bakirkoy Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Bakirkoy Hospital a preferred hospital in Istanbul for planned and emergency treatment.
After surviving a rare abdominal tumor...
Oct 22, 2025
Doctor: Dr. Şeyda Sıla Bilgili Tokgöz Hospital: Acibadem Bakirkoy Hospital

After surviving a rare abdominal tumor resection, I developed severe adhesions and regained all my lost weight. Multiple surgeons refused me due to complexity. Dr. Şeyda spent months planning my revisional surgery using 3D imaging to navigate scar tissue. Her meticulous approach gave me back my life at 42—I've maintained 70kg loss for three years.

As a Turkish expat returning from...
Aug 08, 2025
Doctor: Dr. Şeyda Sıla Bilgili Tokgöz Hospital: Acibadem Bakirkoy Hospital

As a Turkish expat returning from Germany specifically for treatment, I needed multilingual coordination. Dr. Şeyda's team handled everything—from international records transfer to post-op telehealth across time zones. My duodenal switch procedure was flawless, and her follow-up care bridged two healthcare systems perfectly.

I arrived at Acibadem Bakirkoy in...
Aug 19, 2025
Doctor: M.D. Sezgi Güllü Erciyestepe Hospital: Acibadem Bakirkoy Hospital

I arrived at Acibadem Bakirkoy in the middle of the night with sudden, severe abdominal pain—an ovarian torsion emergency. Dr. Erciyestepe was there within 20 minutes, calm amidst my panic. She explained the time-critical need for surgery to save my ovary while simultaneously comforting my husband. The emergency laparoscopy was successful; she preserved my ovary. What stunned me was her post-op care: she visited me at 6 AM before her scheduled surgeries to check on me personally, not just her residents. In a high-stakes emergency, her competence and humanity were my anchor.

As a 72-year-old grandmother with complex...
Sep 29, 2025
Doctor: M.D. Sezgi Güllü Erciyestepe Hospital: Acibadem Bakirkoy Hospital

As a 72-year-old grandmother with complex post-menopausal bleeding, I was terrified of hospitals. Dr. Sezgi Güllü Erciyestepe at Acibadem Bakirkoy was my angel. She didn't just see an 'elderly case'—she saw ME. Her explanation of the necessary hysteroscopy was so gentle, using drawings like my granddaughter would. During the procedure, she kept talking to me about my garden, distracting me perfectly. The follow-up was meticulous; she even called me herself with biopsy results (benign!). Her blend of cutting-edge skill and old-fashioned compassion is rare.

Our 14-year-old daughter developed severe menstrual...
Oct 14, 2025
Doctor: M.D. Sezgi Güllü Erciyestepe Hospital: Acibadem Bakirkoy Hospital

Our 14-year-old daughter developed severe menstrual pain that kept her from school. Pediatricians dismissed it as 'normal.' Dr. Erciyestepe was different. She spoke directly to our daughter, not just to us parents, validating her pain. She diagnosed endometriosis early—something we were told teenagers don't get. Her surgical plan for the laparoscopic excision was incredibly detailed, addressing our fears about future fertility. She used a special, smaller scope for adolescents. Post-surgery, our daughter is a different person—pain-free and back to soccer. Dr. Erciyestepe didn't just treat a condition; she protected a childhood.

After three miscarriages, my husband and...
Oct 10, 2025
Doctor: M.D. Sezgi Güllü Erciyestepe Hospital: Acibadem Bakirkoy Hospital

After three miscarriages, my husband and I were heartbroken. Dr. Erciyestepe approached our case not as another routine checkup, but as a detective. She ordered a specific, comprehensive thrombophilia panel others had missed. She found an underlying clotting disorder. Her treatment plan—a carefully monitored pregnancy with specific medications—was tailored precisely. She gave us her personal number for 'any worry, day or night.' I'm now holding my healthy 3-month-old son. Her approach wasn't just obstetrics; it was personalized, scientific perseverance. She guided us through profound grief to profound joy with unwavering expertise.

I was impressed by the professional...
Aug 21, 2025
Doctor: Prof. M.D. Solmaz Balcı Akar Hospital: Acibadem Bakirkoy Hospital

I was impressed by the professional approach at Acibadem Bakirkoy Hospital. Dr. dr Solmaz Balcı Akar explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 30, 2025
Doctor: Prof. M.D. Solmaz Balcı Akar Hospital: Acibadem Bakirkoy Hospital

The recovery process was smooth thanks to Dr. dr Solmaz Balcı Akar's expertise. Highly recommend for ophthalmology treatment.

My 82-year-old mother, Fatma, developed a...
Aug 20, 2025
Doctor: M.D. Siyavuş Muhammedrezaï Hospital: Acibadem Bakirkoy Hospital

My 82-year-old mother, Fatma, developed a sudden, severe tremor in her left hand that progressed to weakness. Local doctors suspected Parkinson's but something felt off. Dr. Siyavuş spent an hour just listening to the timeline, asking about subtle changes in her handwriting and balance from months prior. He ordered a specific MRI sequence others hadn't considered, revealing a tiny meningioma pressing on a motor pathway. He explained the risks of surgery at her age with such clarity, using simple analogies about garden hoses and water pressure. The endoscopic procedure was minimally invasive. She was home in three days, and the tremor is gone. He calls her every fortnight just to check in. We didn't just find a surgeon; we found a guardian for her golden years.

Our 8-year-old son, Arda, took a...
Nov 28, 2025
Doctor: M.D. Siyavuş Muhammedrezaï Hospital: Acibadem Bakirkoy Hospital

Our 8-year-old son, Arda, took a bad fall off his bike. The ER scan showed a skull fracture and a small epidural hematoma. The panic was indescribable. Dr. Siyavuş was the on-call neurosurgeon. He entered the room with a calm that immediately lowered everyone's heart rate. He knelt to Arda's eye level, showed him the scan on his tablet, and called the blood collection 'a little balloon that needs deflating.' He performed emergency surgery at 2 AM. The next day, Arda was asking for his tablet. At the follow-up, Dr. Siyavuş had remembered Arda's love of space and brought him a model rocket. The technical skill was one thing, but treating a terrified child like a person—that's a different kind of healing.

I'm a 45-year-old software engineer with...
Aug 25, 2025
Doctor: M.D. Siyavuş Muhammedrezaï Hospital: Acibadem Bakirkoy Hospital

I'm a 45-year-old software engineer with a decade of debilitating trigeminal neuralgia. The 'suicide disease.' I'd tried every medication and two previous procedures. I was a complex, chronic case—many surgeons were hesitant. Dr. Siyavuş reviewed my history and proposed a microvascular decompression, but his approach was novel. He used intraoperative neuromonitoring with a protocol he personally adjusted based on my specific nerve response patterns, which he'd studied pre-op. He explained it as 'reprogramming the faulty wiring with a live feedback loop.' The surgery lasted 7 hours. I woke up without that electric shock pain for the first time in 10 years. His follow-up is meticulous; he tracks my recovery with an app he recommended, and his team messages to adjust pain management in real-time. He treated my complex history not as a burden, but as a unique puzzle to solve.

Routine checkup turned lifesaver. I went...
Nov 25, 2025
Doctor: M.D. Siyavuş Muhammedrezaï Hospital: Acibadem Bakirkoy Hospital

Routine checkup turned lifesaver. I went to Dr. Siyavuş for a second opinion on occasional, mild headaches. My previous scan was 'clear.' He didn't just look at the report; he loaded the images himself and spent 20 minutes scrolling through. He pointed out a minuscule, berry-like anomaly on a cerebellar artery—an incidental, asymptomatic aneurysm. His philosophy: 'In neurosurgery, we don't wait for the storm; we reinforce the roof in the sunshine.' He recommended a flow-diverting stent procedure, explaining the 3D hemodynamics of my blood flow with a custom simulation. The elective procedure was smooth. I was back at my desk in a week. What strikes me is his proactive vigilance. He didn't dismiss my mild symptoms because the first scan was 'okay.' He looked deeper and found what wasn't yet seeking attention.

Dr. dr Solmaz Balcı Akar provided...
Jul 28, 2025
Doctor: Prof. M.D. Solmaz Balcı Akar Hospital: Acibadem Bakirkoy Hospital

Dr. dr Solmaz Balcı Akar provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.

Our 8-year-old daughter, a competitive synchronized...
Sep 29, 2025
Doctor: M.D. Süha Alzafer Hospital: Acibadem Bakirkoy Hospital

Our 8-year-old daughter, a competitive synchronized swimmer, suddenly developed exercise-induced hemoptysis. Multiple doctors found nothing. Dr. Alzafer spent hours reviewing her training videos and identified a rare form of swimming-induced pulmonary edema exacerbated by breath-holding drills. His tailored breathing protocol let her return to the pool within weeks, now with proper technique.

I'm a 34-year-old wildlife photographer who...
Aug 02, 2025
Doctor: M.D. Süha Alzafer Hospital: Acibadem Bakirkoy Hospital

I'm a 34-year-old wildlife photographer who contracted histoplasmosis while documenting bat caves in Eastern Europe. Back in Istanbul with worsening symptoms, Dr. Alzafer was the first to connect my travel history to the fungal shadows on my X-ray. His targeted antifungal treatment saved me from what others misdiagnosed as tuberculosis.

As a 72-year-old retired glassblower, I...
Nov 19, 2025
Doctor: M.D. Süha Alzafer Hospital: Acibadem Bakirkoy Hospital

As a 72-year-old retired glassblower, I spent decades inhaling fine particles. My chronic cough was dismissed as occupational hazard until Dr. Alzafer at Acibadem Bakirkoy discovered a rare silicate-induced bronchial stenosis. His precise bronchoscopic dilation felt like someone finally cleaned the soot from my lungs. I can now tend my rose garden without gasping.

During the Istanbul Marathon, my 41-year-old...
Dec 07, 2025
Doctor: M.D. Süha Alzafer Hospital: Acibadem Bakirkoy Hospital

During the Istanbul Marathon, my 41-year-old husband collapsed at the 35km mark with sudden respiratory failure. Rushed to Acibadem Bakirkoy, Dr. Alzafer diagnosed exercise-induced anaphylaxis with pulmonary involvement—a condition so rare he'd only read about it. His emergency protocol and subsequent allergy management plan transformed my husband from marathoner to trail hiker, safely.

After a complex pelvic fracture from...
Oct 14, 2025
Doctor: Prof. M.D. Şule Arslan Hospital: Acibadem Bakirkoy Hospital

After a complex pelvic fracture from a cycling accident, my rehabilitation felt hopeless. Dr. Şule Arslan didn't just see a broken bone; she saw a person who loved hiking. She designed a phased aquatic therapy program at Acibadem Bakirkoy that started in the pool and ended with me walking forest trails again. Her approach blended shockwave therapy with cognitive-behavioral techniques to address my fear of re-injury. Six months later, I'm not just healed—I'm stronger. She treats the whole journey, not just the injury.

Our 8-year-old son developed severe, unexplained...
Oct 05, 2025
Doctor: Prof. M.D. Şule Arslan Hospital: Acibadem Bakirkoy Hospital

Our 8-year-old son developed severe, unexplained hip pain that left him unable to play football. Multiple doctors gave vague diagnoses. Dr. Arslan spent an hour just observing how he moved and sat. She diagnosed a rare pediatric musculoskeletal imbalance linked to growth spurts, not inflammation. Her treatment was a game-based exercise plan—she called it 'secret agent training'—with colorful resistance bands and an app to track progress. No heavy meds, just brilliant, child-centric physio. He's now the top scorer in his league. She speaks the language of children.

As a 72-year-old with advanced spinal...
Jul 17, 2025
Doctor: Prof. M.D. Şule Arslan Hospital: Acibadem Bakirkoy Hospital

As a 72-year-old with advanced spinal stenosis, I was told surgery was my only option. Dr. Arslan proposed a 'final conservative protocol' first. At Acibadem Bakirkoy, she combined precise epidural neural injections under ultrasound guidance with a tailored geriatric rehab program focusing on core stabilization and balance. She even modified my home environment via a video consultation. The pain reduced by 80%, and I avoided the operating table. Her expertise in interventional procedures combined with deep empathy for aging bodies is extraordinary.

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VO-284, Eldeco Centre 110017