Patient Experience

Patient experience at Acibadem Bakirkoy Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Internal Medicine, Spine Surgery, Neurosurgery, Aesthetic and Reconstructive Surgery, Medical Oncology, making Acibadem Bakirkoy Hospital a preferred hospital in Istanbul for planned and emergency treatment.
A 28-year-old competitive freediver from Antalya...
Aug 06, 2025
Doctor: Dr. Yasemin Dilek Soysal Hospital: Acibadem Bakirkoy Hospital

A 28-year-old competitive freediver from Antalya presented with unexplained post-dive abdominal pain and bloating. Dr. Soysal discovered a rare case of mesenteric panniculitis triggered by rapid pressure changes, unrelated to typical diving illnesses. Treatment involved a novel combination of anti-inflammatory medication and a customized breathing protocol to manage intra-abdominal pressure during ascents, allowing the patient to return to competition within three months.

A 72-year-old retired Byzantine art restorer,...
Aug 31, 2025
Doctor: Dr. Yasemin Dilek Soysal Hospital: Acibadem Bakirkoy Hospital

A 72-year-old retired Byzantine art restorer, living alone in a historic Istanbul neighborhood, was admitted with severe malnutrition. Endoscopy revealed chronic ischemic colitis from undiagnosed vasculitis, worsened by a lifelong minimalist diet. Dr. Soysal coordinated with a rheumatologist and a culinary historian to create a nutrient-dense meal plan using traditional Ottoman ingredients the patient culturally accepted, leading to gradual mucosal healing over eight months.

A 19-year-old university student from a...
Dec 10, 2025
Doctor: Dr. Yasemin Dilek Soysal Hospital: Acibadem Bakirkoy Hospital

A 19-year-old university student from a conservative rural family presented with cyclical vomiting that coincided exclusively with her computer science exams. Dr. Soysal diagnosed cannabinoid hyperemesis syndrome from secretive CBD use for anxiety, complicated by familial shame. Treatment involved discreet cognitive behavioral therapy, antiemetics, and a family mediation session that reframed the issue as a medical condition, resulting in symptom resolution after one academic semester.

A 45-year-old ship captain on international...
Oct 26, 2025
Doctor: Dr. Yasemin Dilek Soysal Hospital: Acibadem Bakirkoy Hospital

A 45-year-old ship captain on international container routes developed treatment-resistant H. pylori infection. Dr. Soysal traced it to continuous reinfection from the ship's water tank, which harbored a unique biofilm strain. She designed a dual-phase treatment: antibiotics synchronized with shore leave, plus a portable UV water purification system for the vessel. Follow-up confirmed eradication after three voyages.

My 4-year-old son, Leo, developed sudden,...
Nov 18, 2025
Doctor: M.D. Yeliz Kantürk Hospital: Acibadem Bakirkoy Hospital

My 4-year-old son, Leo, developed sudden, severe hearing loss after a bad flu. We were terrified. Dr. Yeliz Kantürk at Acibadem Bakirkoy was a calm, reassuring presence in the storm. She didn't just treat a symptom; she treated our whole family's anxiety. Her diagnosis of post-viral cochlear inflammation was swift, and her treatment plan—a combination of targeted steroids and careful monitoring—was explained with such clarity using simple drawings. Within two weeks, Leo's hearing was almost fully restored. She has a magical way with children; he now calls her 'the ear fairy.' We are eternally grateful for her expertise and profound kindness.

As a 72-year-old with chronic sinusitis...
Jul 31, 2025
Doctor: M.D. Yeliz Kantürk Hospital: Acibadem Bakirkoy Hospital

As a 72-year-old with chronic sinusitis and a deviated septum, I'd seen several ENTs over decades. My case was complicated by asthma and a previous unsatisfactory surgery. Dr. Kantürk approached my situation not as a routine procedure, but as a complex puzzle. She spent an hour in our first consultation, reviewing all my old scans and asking about my quality of life. Her proposed endoscopic sinus surgery and septoplasty was meticulously planned. The surgery at Acibadem Bakirkoy was flawless, but it was her post-op care that stunned me. She personally called me on a Sunday evening to check on my pain levels. For the first time in 30 years, I can breathe freely. She is a master of her craft and a truly dedicated physician.

This was not a routine checkup....
Oct 20, 2025
Doctor: M.D. Yeliz Kantürk Hospital: Acibadem Bakirkoy Hospital

This was not a routine checkup. I came to Dr. Kantürk as an emergency referral after a botched tonsillectomy abroad led to a secondary hemorrhage. I was bleeding and in a panic. Dr. Kantürk took control of the situation immediately in the Acibadem ER. Her demeanor was focused, decisive, and incredibly competent. She stabilized me, explained the risks of a second surgery calmly, and performed a delicate revision procedure that same night. Her technical skill under pressure was remarkable. During follow-up, she was attentive and thorough, ensuring no infection set in. She turned a medical nightmare into a managed recovery. I trust her with my life, literally.

I visited Dr. Yeliz Kantürk for...
Jul 19, 2025
Doctor: M.D. Yeliz Kantürk Hospital: Acibadem Bakirkoy Hospital

I visited Dr. Yeliz Kantürk for what I thought was a simple case of recurring earwax blockage. She listened patiently to my description of muffled hearing and discomfort. Instead of a quick irrigation, she used a high-resolution micro-endoscope and showed me the live video of my ear canal. There, she pointed out a tiny, benign bony growth (exostosis) I never knew I had, likely from years of swimming. She explained it wasn't dangerous but was the real cause of my wax trapping. She cleaned my ears with exquisite gentleness and gave me personalized preventive strategies. It was a 'routine' visit that felt profoundly comprehensive. She treats every patient, and every ear, with investigative respect. A brilliant doctor for both major crises and minor nuisances.

I'm a 72-year-old retired teacher who...
Sep 21, 2025
Doctor: Prof. M.D. Yusuf Kenan Yalçınbaş Hospital: Acibadem Bakirkoy Hospital

I'm a 72-year-old retired teacher who developed a painful, throbbing lump behind my knee that made walking unbearable. My local doctor mentioned an 'aneurysm' and I panicked. Dr. Yalçınbaş at Acibadem Bakırköy explained my popliteal artery aneurysm with such calm clarity, using simple drawings. His endovascular stent procedure felt like magic—tiny incisions, no major cutting. I was walking the corridor the next day without that dreadful pulsating pain. His team treated me with the respect you'd give a grandparent, not just another elderly case. Six months later at follow-up, the ultrasound showed perfect flow. He gave me back my morning park walks.

Our 8-year-old son, Ali, was born...
Aug 27, 2025
Doctor: Prof. M.D. Yusuf Kenan Yalçınbaş Hospital: Acibadem Bakirkoy Hospital

Our 8-year-old son, Ali, was born with a rare vascular malformation on his leg that ballooned suddenly after a playground fall. The ER referred us to Dr. Yusuf Kenan Yalçınbaş in sheer panic. He knelt to talk to Ali first, calling it a 'special map of veins' that needed fixing. The emergency embolization he performed was terrifying for us as parents, but his updates every 45 minutes were anchors. He used a minimally invasive approach specifically to avoid affecting Ali's growing bones. The malformation shrank dramatically. At our last visit, Ali showed him a drawing of 'Dr. Yusuf fixing my leg.' He treats children like people, not small adults.

As a 45-year-old long-distance cyclist, I...
Nov 10, 2025
Doctor: Prof. M.D. Yusuf Kenan Yalçınbaş Hospital: Acibadem Bakirkoy Hospital

As a 45-year-old long-distance cyclist, I ignored the cramping in my calves for years until one toe turned blue. Diagnosed with advanced iliac artery occlusion, I was told I might lose cycling forever. Dr. Yalçınbaş proposed a hybrid surgery—bypass combined with a cutting-edge angioplasty—that he tailored to preserve my athletic circulation. The surgical precision was one thing, but his discussion of postoperative capillary bed adaptation showed he understood an athlete's physiology. Three months of guided rehab later, I completed a 50km ride. He doesn't just fix vessels; he restores life rhythms.

My routine varicose vein checkup turned...
Sep 30, 2025
Doctor: Prof. M.D. Yusuf Kenan Yalçınbaş Hospital: Acibadem Bakirkoy Hospital

My routine varicose vein checkup turned urgent when Dr. Yalçınbaş noticed subtle skin changes others had missed. He suspected an underlying deep vein issue and ordered an immediate Doppler. He was right—a silent DVT was hiding. His proactive approach prevented a potential pulmonary embolism. The treatment involved complex anticoagulation management and later, a meticulous venous ablation. What struck me was his 'whole-system' view; he explained how superficial and deep veins interact. His follow-up protocol is rigorous but reassuring. He turns routine appointments into lifesaving interventions with astonishing vigilance.

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Location

VO-284, Eldeco Centre 110017