Patient Experience
A 45-year-old Istanbul ferry captain developed sudden-onset prosopagnosia (face blindness) following a mild concussion when a wave threw him against the wheelhouse. Dr. Sifoğlu identified a specific right fusiform gyrus injury and designed a cognitive rehabilitation program using distinctive feature recognition techniques, enabling his return to work with accommodations.
I'm a 72-year-old retired music teacher who had completely lost my sense of smell for over a year. Multiple doctors dismissed it as 'just aging.' Dr. Kaytaz was the first to take me seriously. He discovered a complex nasal polyp structure that previous scans missed. His endoscopic surgery was meticulous - he even joked about preserving my ability to detect my wife's rose garden. Two weeks post-op, I smelled coffee brewing for the first time in 14 months and wept. His follow-up care included specific olfactory retraining exercises I'd never heard of before. This wasn't just medical treatment; it was giving me back a fundamental joy of life.
Our 4-year-old daughter had recurrent tonsillitis every 3 weeks like clockwork. We were terrified of surgery at her age. Dr. Kaytaz didn't just see a patient; he engaged a frightened child. He showed her cartoon diagrams of 'tonsil monsters,' let her listen to her own breathing through his stethoscope, and scheduled the procedure around her favorite preschool activities. The pediatric anesthesiologist he works with was equally amazing. Post-surgery, he called us personally that evening to check on her. Six months later, she's healthier than ever, and still talks about 'Dr. Asim who beat the throat monsters.' His blend of clinical excellence and genuine pediatric empathy is extraordinary.
I arrived at Acıbadem Bakırköy's ER at midnight with sudden, violent vertigo - I couldn't stand or even open my eyes without vomiting. The on-call ENT resident was stumped. Dr. Kaytaz came in from home within 40 minutes, disheveled but completely focused. He performed a series of precise head maneuvers I later learned were the Epley and Semont maneuvers for BPPV. Within 15 minutes of his arrival, the spinning stopped. What impressed me most was his explanation: he drew the inner ear crystals on a whiteboard, showing exactly what had happened and why it might recur. He gave me exercises to do at home and his personal number for after-hours recurrence. Emergency care with that level of expertise and compassion is rare.
My 8-year-old son, Emre, was born with a complex congenital heart defect that left him constantly fatigued and unable to keep up with his friends. After years of managing symptoms, Dr. Ayşe Cennet reviewed his case and proposed a corrective surgery that other cardiologists deemed too risky. Her approach was different—she spent an hour with us using a 3D-printed model of Emre's heart to explain every step. The surgery at Acibadem Bakirkoy was a success, and now, six months later, he's playing football. Her combination of groundbreaking technique and genuine warmth with a frightened child was nothing short of miraculous.
As a 72-year-old retired history professor with a pacemaker, I considered my quarterly checkups a bureaucratic necessity. Dr. Sarimehmetoğlu transformed that perception entirely. During my last routine visit, she didn't just read the device's report; she cross-referenced it with subtle changes in my medication logs and asked about my recent hiking trips in the Kaçkar Mountains. She detected a minor, asymptomatic arrhythmia pattern everyone else missed and adjusted my settings remotely. She treats the patient, not the chart. Her meticulous attention to the narrative of my health, not just the data, is a rare art in modern medicine.
I was 34 weeks pregnant and rushed to Acibadem Bakirkoy with sudden, crushing chest pain and shortness of breath. The ER was chaotic, but the moment Dr. Ayşe Cennet entered my room, a calm focus descended. She diagnosed me with Peripartum Cardiomyopathy—a heart failure linked to pregnancy—within minutes. What followed was a terrifying high-wire act: stabilizing my heart while protecting my unborn daughter. She coordinated a team of cardiologists and obstetricians in real-time, her decisions both swift and gentle. She held my hand while explaining the emergency C-section plan. Today, both my heart and my baby girl, Elif, are healthy. Her mastery in a crisis saved two lives.
For years, I managed my atrial fibrillation with medication, but the episodes became more frequent and debilitating. Dr. Sarimehmetoğlu recommended a cryoablation procedure. Her pre-op consultation was unlike any other; she asked about my work as a ferry captain on the Bosphorus, explaining how heart rhythm and the sea's currents both require steady, predictable patterns. The metaphor stuck with me. The procedure itself was textbook, but her follow-up was extraordinary. She didn't just call with results; she had me wear a monitor for a month and analyzed the data against my work schedule, pinpointing stress triggers. She treated the electrical fault in my heart and the rhythm of my life with equal expertise.
Our 72-year-old father, Mehmet, was referred to Dr. Ayşe Sarioğlu after his local doctor detected an unusual murmur during a routine checkup for his diabetes. We were worried about subjecting him to complex cardiac tests at his age, but Dr. Sarioğlu was extraordinary. She didn't just look at his heart; she considered his whole history. She discovered a congenital defect that had gone undetected his entire life and was now causing complications due to age-related changes. Her approach was so gentle—she explained everything using simple analogies about plumbing and pressure, even drawing diagrams for us. She coordinated with his endocrinologist to create a conservative management plan that avoided invasive procedures. At Acıbadem Bakırköy, her team made him feel like a respected elder, not just a case. His energy has improved dramatically with the medication adjustment she recommended.
When our 8-day-old newborn, Elif, turned blue during a feeding, our world shattered. Rushed to Acıbadem Bakırköy's ER in the middle of the night, we were met by Dr. Sarioğlu, who had been called in urgently. The calm intensity she radiated was our anchor. She diagnosed a critical coarctation of the aorta within minutes via echocardiogram. What stays with us isn't just her surgical skill—she performed a life-saving procedure the next morning—but how she treated us. She gave us clear, honest updates without false hope but also without crushing our spirits. She showed us the actual ultrasound images, pointing to the problem and the repair, demystifying the terror. During follow-ups, she remembers Elif's name, asks about her milestones, and celebrates her progress. She saved our daughter's life and guided us through our deepest fear with incredible humanity.
Our 7-year-old son, Deniz, a competitive swimmer, failed his sports participation ECG. We expected a quick all-clear, but Dr. Sarioğlu noticed a subtle, potentially dangerous arrhythmia pattern during a stress test. She could have dismissed it, but her meticulousness was relentless. She fitted him with a special event monitor for two weeks of training. The analysis revealed episodes of SVT triggered by intense exertion. Instead of just banning him from swimming, which would have broken his heart, she collaborated on a brilliant plan: a catheter ablation procedure. She explained it to Deniz using a 'map and fix the short circuit' video game analogy. The procedure at the hospital was smooth, and her post-op check was filled with high-fives. He's back in the pool, stronger than ever, with a clean bill of health. She protected his future without taking away his passion.
We brought our 4-year-old, Zeynep, for a routine follow-up on her small VSD (ventricular septal defect), expecting a five-minute visit. Dr. Sarioğlu spent 45 minutes with us. She didn't just listen to her heart; she watched her play, asked about her kindergarten friends, and noted her slight breathlessness after climbing stairs—something we'd attributed to being a kid. Her eagle eyes spotted signs the defect wasn't closing as hoped and was starting to affect her pulmonary pressure. She proposed a revolutionary, minimally invasive device closure. The way she prepared Zeynep was magic—using a stuffed bear with a 'heart patch' and letting her listen to her own heartbeat. The procedure felt like a collaboration. A year later, Zeynep runs without tiring, and our visits are now joyful celebrations of health. Dr. Sarioğlu sees the child, not just the chart.
Dr. dr Cemal Üstün provided exceptional care for my infectious disease condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Bakirkoy Hospital. Dr. dr Cemal Üstün explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Cemal Üstün's expertise. Highly recommend for infectious disease treatment.
Dr. dr Bahar Özçabi provided exceptional care for my pediatrics condition. The treatment was personalized and effective.
I was impressed by the professional approach at Acibadem Bakirkoy Hospital. Dr. dr Bahar Özçabi explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Bahar Özçabi's expertise. Highly recommend for pediatrics treatment.
My family and I are grateful for the care we received from Dr. dr Bahar Özçabi. The hospital staff was also very supportive.
The recovery process was smooth thanks to Dr. dr Memduha Merve Kinay's expertise. Highly recommend for dental surgery treatment.