Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
Dr. dr Bahattin Çiçek provided exceptional...
Sep 08, 2025
Doctor: Prof. M.D. Bahattin Çiçek Hospital: Acibadem Maslak Hospital

Dr. dr Bahattin Çiçek provided exceptional care for my gastroenterology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 26, 2025
Doctor: Prof. M.D. Bahattin Çiçek Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Bahattin Çiçek explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 08, 2025
Doctor: Prof. M.D. Bahattin Çiçek Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Bahattin Çiçek's expertise. Highly recommend for gastroenterology treatment.

My family and I are grateful...
Oct 05, 2025
Doctor: Prof. M.D. Bahattin Çiçek Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Bahattin Çiçek. The hospital staff was also very supportive.

I'm a 72-year-old retired history teacher...
Nov 26, 2025
Doctor: Prof. M.D. Banu Coşar Hospital: Acibadem Maslak Hospital

I'm a 72-year-old retired history teacher who had been struggling with increasingly blurred vision for years, making reading my beloved books nearly impossible. My previous doctor had mentioned cataracts but seemed dismissive of my concerns about the surgery. Dr. Banu Coşar was entirely different. During my initial consultation at Acibadem Maslak, she didn't just look at my eyes; she asked about my daily life, my hobbies, and my fears. She explained the multifocal lens option in such clear, patient terms, drawing diagrams on her notepad. The surgery itself felt like a brief, gentle procedure. Now, three months later, I can read fine print without glasses and see the individual leaves on trees again. Her follow-up care has been meticulous. She possesses that rare combination of supreme skill and profound humanity.

Our 8-year-old daughter, Elif, developed a...
Sep 14, 2025
Doctor: Prof. M.D. Banu Coşar Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter, Elif, developed a sudden, pronounced inward turn in her right eye after a minor fall. We were terrified it was something permanent. The pediatric emergency department referred us directly to Dr. Coşar. What could have been a traumatic experience for a child was handled with incredible grace. She had a way of speaking directly to Elif, not down to her, using a small teddy bear to demonstrate what was happening with her eye muscles. She diagnosed a case of acute acquired comitant esotropia and recommended prism glasses and vision therapy instead of immediately jumping to surgery. She coordinated with a wonderful therapist. After six months of treatment, the misalignment is completely corrected. Dr. Coşar turned our panic into a manageable journey, and Elif now says she wants to be an eye doctor 'like the nice lady.'

As a 45-year-old software developer, my...
Aug 28, 2025
Doctor: Prof. M.D. Banu Coşar Hospital: Acibadem Maslak Hospital

As a 45-year-old software developer, my routine checkup with Dr. Coşar took an unexpected turn. I mentioned occasional 'floaters' and what I thought were random flashes of light, attributing it to screen fatigue. She performed a incredibly thorough dilated examination and discovered a small, peripheral retinal tear in my left eye—something I had no real symptoms for. She explained the risk of retinal detachment with calm urgency and recommended a preventive laser barricade procedure the very next day. The procedure at Acibadem Maslak was quick, precise, and painless. This wasn't a planned surgery; it was preventive care of the highest order. She likely saved me from a major emergency down the line. Her proactive, detail-oriented approach is literally vision-saving.

My case was complex: a failed...
Oct 26, 2025
Doctor: Prof. M.D. Banu Coşar Hospital: Acibadem Maslak Hospital

My case was complex: a failed previous corneal transplant from another clinic that had become cloudy and vascularized, leaving me with light perception only. I had visited several renowned professors who were hesitant to intervene. Dr. Banu Coşar reviewed my dense file and spent an hour examining my eye with various advanced imaging devices. She presented a multi-stage plan: first, a procedure to clear the abnormal blood vessels, then a wait for quietude, and finally a repeat corneal transplant with very specific suturing techniques. She was honest about the risks but confident in the staged approach. The entire process took over a year, with her monitoring every subtle change. Today, I have 20/40 vision with glasses. The skill required for this is monumental, but it was her strategic patience and unwavering commitment through the long follow-up period that made the difference. She restored not just my sight, but my hope.

As an 82-year-old with severe dental...
Jul 30, 2025
Doctor: M.D. Barış Konuk Hospital: Acibadem Maslak Hospital

As an 82-year-old with severe dental anxiety from wartime experiences, I'd avoided dentists for decades until my dentures became unbearable. Dr. Konuk didn't just see teeth—he saw a person. He spent our first consultation just listening to my fears, then created a gradual treatment plan that respected my pace. His team transformed my dental experience with Turkish tea breaks and Sinatra playing softly. Now I can eat simit properly for the first time in 15 years. This wasn't just dental work; it was restoring dignity.

Our 7-year-old daughter needed emergency surgery...
Oct 20, 2025
Doctor: M.D. Barış Konuk Hospital: Acibadem Maslak Hospital

Our 7-year-old daughter needed emergency surgery after a playground fall fractured her front tooth during a school trip. Dr. Konuk's team at Acibadem Maslak moved mountains—they arranged immediate surgery, calmed our panic in three languages (Turkish, English, and 'comforting parent'), and created a superhero narrative about 'tooth repair missions.' The follow-up included a certificate of bravery and a stuffed animal wearing a tiny dental mask. Six months later, her smile looks completely natural, and she now wants to be a dentist 'like the kind wizard doctor.'

What began as a routine checkup...
Sep 24, 2025
Doctor: M.D. Barış Konuk Hospital: Acibadem Maslak Hospital

What began as a routine checkup revealed a complex odontogenic cyst requiring immediate maxillofacial surgery. Dr. Konuk's approach was masterful—he used 3D imaging to show me exactly what was happening, collaborated with an ENT specialist mid-procedure when unexpected sinus involvement appeared, and managed the entire process with chess-like precision. The post-op care included daily video check-ins during recovery week. My only regret? Not documenting the process for a medical journal—it felt like witnessing artistic precision meeting scientific excellence.

As a 72-year-old retired cartographer, I...
Sep 03, 2025
Doctor: M.D. Behram Kaya Hospital: Acibadem Maslak Hospital

As a 72-year-old retired cartographer, I developed a rare tremor that made my hands shake in perfect map-making circles. Dr. Kaya discovered a tiny, benign meningioma pressing on my motor cortex. His planned awake craniotomy was extraordinary—he had me drawing miniature continents during surgery to monitor function. Today, my hands are steady, and I'm creating the most detailed maps of my life.

Our 8-year-old daughter, a champion junior...
Sep 09, 2025
Doctor: M.D. Behram Kaya Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter, a champion junior gymnast, began experiencing unexplained balance issues and headaches. Dr. Kaya diagnosed a pediatric cerebellar pilocytic astrocytoma. His minimally invasive approach through the foramen magnum was like precision engineering. She was back doing cartwheels in our garden three months post-op, her coordination now sharper than ever.

I'm a 41-year-old deep-sea saturation diver....
Jul 23, 2025
Doctor: M.D. Behram Kaya Hospital: Acibadem Maslak Hospital

I'm a 41-year-old deep-sea saturation diver. After a high-pressure incident, I developed debilitating spinal CSF leaks. Dr. Kaya performed an intricate epidural blood patch and duraplasty, comparing it to 'sealing a submarine hatch.' His understanding of barometric physiology was unparalleled. I've since completed two month-long commercial dives without a single symptom.

My 19-year-old twin sons were in...
Sep 23, 2025
Doctor: M.D. Behram Kaya Hospital: Acibadem Maslak Hospital

My 19-year-old twin sons were in a motorcycle accident. One suffered an acute subdural hematoma, the other a complex skull fracture. Dr. Kaya and his team performed simultaneous emergency surgeries in adjacent theaters, coordinating like a symphony conductor. Both recovered fully—one is now studying neuroscience, inspired by the experience.

Our 7-year-old daughter, Elif, swallowed a...
Dec 06, 2025
Doctor: M.D. Bilginar Kovancı Hospital: Acibadem Maslak Hospital

Our 7-year-old daughter, Elif, swallowed a small toy piece while playing. The panic was indescribable. At the emergency department, Dr. Bilginar Kovancı had this incredible calmness that immediately settled us. He didn't just focus on the X-ray; he talked to Elif about her favorite cartoon character to keep her still. He explained the minimally invasive retrieval procedure to us with a hand-drawn diagram on a napkin—no medical jargon. The entire process took less than an hour, and he followed up the next day with a call to ask if Elif was eating normally. His combination of pediatric sensitivity and trauma expertise is rare.

I'm a long-distance runner, and what...
Aug 10, 2025
Doctor: M.D. Bilginar Kovancı Hospital: Acibadem Maslak Hospital

I'm a long-distance runner, and what I thought was severe dehydration after a marathon turned out to be exertional rhabdomyolysis—a potentially kidney-damaging condition. Dr. Kovancı in the ER connected the dots when my bloodwork came back. His approach was intensely collaborative. He laid out three treatment pathways with clear risks/benefits, asked about my training goals, and we decided on aggressive IV fluids and monitoring. He personally checked my CK levels every 4 hours through the night. He didn't dismiss it as 'just overexertion.' He treated a fit patient with the same rigor as a critical trauma, which saved me from long-term damage.

Following a complex motorcycle accident with...
Oct 28, 2025
Doctor: M.D. Bilginar Kovancı Hospital: Acibadem Maslak Hospital

Following a complex motorcycle accident with multiple orthopedic and abdominal injuries, my follow-up care with Dr. Kovancı was unexpectedly comprehensive. At my two-week check-up, he spent 45 minutes reviewing not just the surgical sites, but how I was sleeping, my anxiety levels, and even nutritional intake to support healing. He coordinated directly with my physiotherapist, sending specific mobility guidelines. When I mentioned a strange, fleeting pain in my side, he ordered an ultrasound himself rather than sending me for another referral, ruling out a delayed hematoma. His continuity of care—from the chaos of the ER through to full recovery—felt seamless and deeply attentive.

As a 78-year-old with a failing...
Aug 09, 2025
Doctor: Prof. M.D. Bora Peynircioğlu Hospital: Acibadem Maslak Hospital

As a 78-year-old with a failing kidney and a deep fear of hospitals, I was terrified when they mentioned an embolization procedure. Dr. Bora didn't just see a chart; he saw me. He spent 45 minutes with my daughter and me, drawing diagrams on a napkin to explain how he would block the problematic vessels feeding my tumor, using a metaphor about 'turning off the taps to a leaking garden.' His calm, almost conversational demeanor during the procedure itself—he asked about my granddaughter's university plans—made the anxiety melt away. At Acibadem Maslak, the technology was impressive, but it was Dr. Bora's human touch that healed my spirit as much as his skill healed my body. My follow-up scan showed remarkable shrinkage, and I feel like I have my life back.

Dr. dr Onur Tunali provided exceptional...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Onur Tunali Hospital: Acibadem Maslak Hospital

Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017