Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
After three miscarriages and being told...
Nov 11, 2025
Doctor: Dr. Evis Ertaş Hospital: Acibadem Maslak Hospital

After three miscarriages and being told by other clinics that 'it just happens,' I was emotionally exhausted. At 39, I came to Dr. Ertaş as a last resort before giving up on my dream of motherhood. She didn't just run tests—she listened to my entire history for nearly an hour. Her approach was different: she looked at my case holistically, connecting seemingly unrelated symptoms I'd had for years. She diagnosed a subtle but significant uterine septum that others had missed. Her surgical correction was precise, and she followed my subsequent pregnancy with a vigilance that felt both professional and deeply personal. I'm writing this with my 3-month-old daughter sleeping beside me. Dr. Ertaş doesn't just treat conditions; she heals hope.

My 14-year-old daughter developed severe pelvic...
Sep 05, 2025
Doctor: Dr. Evis Ertaş Hospital: Acibadem Maslak Hospital

My 14-year-old daughter developed severe pelvic pain that kept her from school. Pediatricians dismissed it as 'bad periods' or 'attention-seeking.' We were terrified it might be something serious. Dr. Ertaş was remarkable—she spoke directly to my daughter, not just to me, making her feel respected. She explained complex medical terms in ways a teenager could understand. Through careful ultrasound and a gentle examination, she diagnosed endometriosis early. Her treatment plan wasn't just medication; it included dietary advice and a follow-up schedule that made my daughter feel in control. She treated her not as a child, but as a young woman. The change in my daughter's quality of life has been profound. We found not just a doctor, but an advocate.

I arrived at Acibadem Maslak in...
Sep 10, 2025
Doctor: Dr. Evis Ertaş Hospital: Acibadem Maslak Hospital

I arrived at Acibadem Maslak in absolute crisis at 24 weeks pregnant—severe bleeding and contractions. It was the middle of the night. Dr. Ertaş was there within 20 minutes, calm amidst our panic. She diagnosed a placental abruption quickly and explained the grave risks with shocking clarity but without cruelty. She led the emergency team in a delicate emergency cerclage to save the pregnancy, then managed my hospital stay with daily, sometimes twice-daily, checks. What struck me was her memory: she remembered small details I'd mentioned days earlier. She kept me pregnant for 11 more weeks. My son spent time in NICU but is now thriving. Her skill in that operating room was one thing; her emotional steadiness through the long, anxious follow-up was another.

My family and I are grateful...
Sep 27, 2025
Doctor: M.D. Gonca Saraç Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Gonca Saraç. The hospital staff was also very supportive.

As a 68-year-old woman, I felt...
Sep 15, 2025
Doctor: Dr. Evis Ertaş Hospital: Acibadem Maslak Hospital

As a 68-year-old woman, I felt embarrassed discussing my prolapse symptoms with anyone. I'd adapted my life around it for years. During a routine checkup for something else, Dr. Ertaş noticed my discomfort and asked the right questions with such sensitivity that I finally opened up. She never made me feel like my quality-of-life issue was 'minor' compared to obstetric cases. She explained all surgical and non-surgical options with incredible patience, using diagrams. I opted for a complex pelvic floor reconstruction. The surgery was successful, but her post-operative care was what truly amazed me. She called me personally the evening after surgery and provided her direct contact for concerns. At my age, I've seen many doctors; Dr. Ertaş combines the expertise of a surgeon with the heart of a caregiver in a way I've never experienced.

My family and I are grateful...
Oct 05, 2025
Doctor: Dr. Fatma Turanlı Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Fatma Turanlı. The hospital staff was also very supportive.

Dr. dr Faika Nur Erkol provided...
Aug 21, 2025
Doctor: Dr. Faika Nur Erkol Hospital: Acibadem Maslak Hospital

Dr. dr Faika Nur Erkol provided exceptional care for my physiotherapy and rehabilitation condition. The treatment was personalized and effective.

The recovery process was smooth thanks...
Oct 28, 2025
Doctor: Dr. Fatma Turanlı Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Fatma Turanlı's expertise. Highly recommend for bariatric surgery treatment.

I was impressed by the professional...
Jul 22, 2025
Doctor: Dr. Faika Nur Erkol Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Faika Nur Erkol explained everything clearly and made me feel comfortable.

As a 72-year-old retired cartographer with...
Sep 11, 2025
Doctor: Assoc. Prof. M.D. Fahrettin Kılıç Hospital: Acibadem Maslak Hospital

As a 72-year-old retired cartographer with an undiagnosed vascular malformation causing episodic vertigo, I'd been dismissed by multiple specialists. Dr. Kılıç spent hours analyzing my unconventional MRI sequences, correlating blood flow patterns with my symptom diary. He didn't just read the scan—he mapped my unique vascular architecture like the landscapes I once charted, identifying a tiny arteriovenous fistula others missed. His three-dimensional reconstruction was a work of diagnostic art.

Our 8-year-old daughter, a competitive rhythmic...
Nov 26, 2025
Doctor: Assoc. Prof. M.D. Fahrettin Kılıç Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter, a competitive rhythmic gymnast, developed unexplained wrist pain. While others saw 'normal' images, Dr. Kılıç noticed microscopic stress patterns in her growth plates during dynamic ultrasound. He created a personalized imaging protocol that captured her specific movements, diagnosing early-stage gymnast's wrist before permanent damage. His child-friendly approach made her feel like she was playing a game, not undergoing medical tests.

During a routine archaeological dig in...
Sep 26, 2025
Doctor: Assoc. Prof. M.D. Fahrettin Kılıç Hospital: Acibadem Maslak Hospital

During a routine archaeological dig in Anatolia, I suffered a complex facial fracture from a cave-in. Transported to Acıbadem Maslak, Dr. Kılıç used intraoperative CT to guide surgeons in real-time, preserving delicate nerve pathways while reconstructing my orbital floor. What amazed me was how he referenced historical anatomical texts during planning, blending ancient medical wisdom with cutting-edge imaging technology.

As a 45-year-old professional perfumer losing...
Oct 25, 2025
Doctor: Assoc. Prof. M.D. Fahrettin Kılıç Hospital: Acibadem Maslak Hospital

As a 45-year-old professional perfumer losing my sense of smell, I faced career extinction. Neurologists found nothing. Dr. Kılıç pioneered a specialized olfactory bulb MRI protocol, discovering minute inflammatory changes others wouldn't have pursued. His diagnosis of a rare olfactory neuropathy led to targeted treatment. He even understood how to describe scents in medical terms—a diagnostician who spoke my language.

Dr. dr Faruk Suat Dede provided...
Nov 25, 2025
Doctor: Prof. M.D. Faruk Suat Dede Hospital: Acibadem Maslak Hospital

Dr. dr Faruk Suat Dede provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Aug 22, 2025
Doctor: Prof. M.D. Faruk Suat Dede Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Faruk Suat Dede explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Nov 26, 2025
Doctor: Prof. M.D. Faruk Suat Dede Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Faruk Suat Dede's expertise. Highly recommend for obstetrics and gynaecology treatment.

My family and I are grateful...
Sep 06, 2025
Doctor: Prof. M.D. Faruk Suat Dede Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Faruk Suat Dede. The hospital staff was also very supportive.

During a diplomatic posting from Nairobi,...
Dec 03, 2025
Doctor: Assoc. Prof. M.D. Fatma Ölmez Hospital: Acibadem Maslak Hospital

During a diplomatic posting from Nairobi, I experienced a silent uterine rupture at 28 weeks. Dr. Ölmez recognized the subtle signs immediately during a routine checkup and performed an emergency surgery within 22 minutes of presentation. She saved both my life and my daughter's, then provided trauma-informed postpartum care that addressed the psychological impact of the near-miss event.

Dr. dr Fatma Turanlı provided exceptional...
Jul 26, 2025
Doctor: Dr. Fatma Turanlı Hospital: Acibadem Maslak Hospital

Dr. dr Fatma Turanlı provided exceptional care for my bariatric surgery condition. The treatment was personalized and effective.

Dr. dr Onur Tunali provided exceptional...
Sep 23, 2025
Doctor: Assoc. Prof. M.D. Onur Tunali Hospital: Acibadem Maslak Hospital

Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017