Patient Experience
My 8-year-old son Kaan has severe, complex asthma that baffled three previous specialists. Dr. Görözen approached him not as a chart but as a puzzle partner. During our first consultation, she got down on the floor with his Lego set and built a 'lung model' while asking him about his football games. She designed a treatment plan that involved him tracking his own peak flows with a superhero-themed chart. When he needed a bronchoscopy, she explained the procedure using his favorite video game characters—calling the scope 'the explorer' and the mucus 'the slime monsters.' Post-procedure, she didn't just send a report; she video-called Kaan to show him the actual images of his airways, making him co-author of his own care. For the first time, he sees his asthma as a manageable challenge rather than a life sentence.
As a 72-year-old grandfather raising my orphaned 6-year-old grandson Ali, I brought him for a routine kindergarten checkup. Dr. Görözen noticed Ali flinching when I lifted his shirt—something I'd missed. With exquisite gentleness, she uncovered signs of nutritional deficiencies and developmental delays stemming from grief. She transformed a 15-minute vaccine visit into a two-hour holistic intervention, arranging a nutritionist, play therapist, and support group for grieving children—all within the same hospital visit. But her most profound act was pulling me aside: 'You're doing the hardest work in pediatrics—grandparenting through loss. Let me help you help him.' She now checks on *me* during follow-ups, asking about my arthritis and sleep. She treats our entire fractured family unit.
My teenage daughter Defne, a nationally ranked swimmer, developed sudden cardiac symptoms during training. Multiple doctors dismissed it as 'anxiety.' Dr. Görözen, during a sports physical, spent 45 minutes just listening to Defne describe the 'fluttering' feeling. She ordered a specific type of echocardiogram that others deemed unnecessary, discovering a rare congenital conduction abnormality. The surgery was complex—requiring pediatric cardiology and electrophysiology collaboration. Dr. Görözen didn't just coordinate the team; she created a pre-surgery 'rehearsal' for Defne, using VR goggles to walk her through the OR. Post-op, when Defne feared she'd never swim again, Dr. Görözen brought her own teenage daughter to visit—a volleyball player who'd recovered from similar surgery. That peer connection did more than any medicine. Defne returns to competition next month.
I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Gamze Uğurluer Sümer explained everything clearly and made me feel comfortable.
Dr. dr Gamze Uğurluer Sümer provided exceptional care for my radiation oncology condition. The treatment was personalized and effective.
The recovery process was smooth thanks to Dr. dr Gamze Uğurluer Sümer's expertise. Highly recommend for radiation oncology treatment.
My family and I are grateful for the care we received from Dr. dr Gamze Uğurluer Sümer. The hospital staff was also very supportive.
As a 24-year-old professional freediver, I noticed my right hand turning pale and cold during deep dives. Multiple specialists dismissed it as Raynaud's. Dr. Arslanhan diagnosed me with a rare thoracic outlet syndrome variant compressing my subclavian artery only in specific arm positions. His minimally invasive robotic surgery corrected the anomaly. Six months post-op, I set a new national depth record—my hand stays warm at 40 meters.
My 82-year-old grandmother, a retired lacemaker, developed a pulsating abdominal mass. Other hospitals deemed her too frail for open surgery. Dr. Arslanhan pioneered a custom fenestrated endograft procedure at Acibadem Maslak, preserving blood flow to her kidneys and intestines through microscopic side-branches. She was weaving again in three weeks, calling the stent her 'invisible thread.'
During a business trip to Istanbul, I (45, tech CEO) experienced sudden blindness in one eye. Rushed to Acibadem Maslak, Dr. Arslanhan identified a carotid artery dissection showering clots to my retina—a ticking time bomb for a major stroke. He performed an emergency carotid stenting under conscious sedation so I could communicate critical passwords to my team mid-procedure. Vision restored, stroke averted.
Our 7-year-old daughter had Klippel-Trénaunay syndrome with painful venous malformations covering her left leg. Dr. Arslanhan designed a staged treatment combining laser ablation, sclerotherapy, and compression therapy tailored for a growing child. He explained each step using dinosaur analogies. After two years, she proudly wore shorts for the first time at a school picnic.
My 82-year-old mother, Ayşe, developed a sudden, severe tremor in her left hand that progressed to weakness. Local clinics dismissed it as 'old age.' Dr. Bozkurt at Acibadem Maslak was our last hope. He didn't just look at scans; he watched her pour a glass of water. He diagnosed a rare, non-malignant thalamic lesion compressing a motor pathway. His approach was revolutionary: a minimally conscious sedation during the stereotactic biopsy, so he could talk to her mid-procedure, testing her movement in real-time. She called him 'the surgeon who held my hand while inside my brain.' The tremor is gone. He gave us back our matriarch, her dignity intact. This wasn't just surgery; it was neurological artistry.
Our 7-year-old son, Deniz, had relentless headaches for months. MRI revealed a pineal region tumor—a parent's worst nightmare. Dr. Bozkurt explained the intricate venous anatomy around it using a 3D model he printed from Deniz's own scans. 'We will go through this corridor,' he said, pointing to a tiny safe passage. The surgery lasted 9 hours. He emerged not with exhaustion, but with focused calm, showing us before/after images. But what truly stunned us was the follow-up. Deniz is obsessed with space. Dr. Bozkurt didn't just ask about symptoms; he quizzed him on planet names and made his post-op checkups feel like a mission debrief. He healed the child, not just the patient.
I'm a 45-year-old long-distance runner. A 'routine' checkup for occasional numbness led to a shocking discovery: an incidental, asymptomatic but large anterior communicating artery aneurysm. Dr. Bozkurt presented options with brutal, necessary honesty. He chose a pterional craniotomy for complete clipping, arguing it offered the most durable cure for an active life. The pre-op ritual was unique: he asked for my running playlist. In the OR, they played it. He said, 'Your brain needs familiar, positive stimuli.' Recovery was grueling, but his team used a neuro-mapping app I had to complete daily. At my 6-month follow-up, he cleared me to run with one condition: 'Send me a photo from your first marathon finish line.' I did. He framed it.
Emergency transfer at 2 AM with a spontaneous cerebellar hemorrhage. I was the patient, a 58-year-old engineer, but I remember flashes: the vertigo, the vomiting, the terror. Dr. Bozkurt was there immediately, his assessment a rapid-fire series of precise questions and coordination tests. He bypassed the standard wait-and-see protocol. 'The pressure is building. We go now.' The surgery was a suboccipital craniectomy to evacuate the hematoma. He later explained he used a technique that preserved the cerebellar tonsils, critical for my balance and fine motor control. His post-op visits were engineering reviews of my neural 'circuitry.' He didn't just save my life; he preserved my ability to draft, to build, to create. My brain is his masterpiece.
After surviving a building collapse during an earthquake, I had multiple pelvic fractures and was told I might never walk normally. Dr. Karademir coordinated a multidisciplinary team at Acibadem Maslak for what he called 'reconstructive puzzle surgery.' His meticulous planning and post-operative care gave me back my mobility. I now volunteer with disaster response teams, sharing my recovery story.
My 82-year-old father was diagnosed with metastatic prostate cancer after months of vague symptoms. Dr. Demir approached his case not just as an oncologist, but as someone who understood the complexities of treating the elderly. He created a tailored regimen that balanced aggression with quality of life, explaining every step in simple Turkish while showing my father genuine respect. What stood out was his coordination with geriatric specialists at Acibadem Maslak—managing bone health, nutrition, and even sleep patterns alongside the cancer treatment. After six months, my father's markers improved significantly, and he still tends his small garden. Dr. Demir treats the person, not just the disease.
Our 7-year-old daughter's leukemia relapse felt like the end of the world. Dr. Demir met us in the pediatric oncology wing with a calm that immediately settled our panic. He didn't just present protocols; he drew diagrams showing how CAR-T cell therapy works, making our daughter part of the conversation by calling her 'the chief scientist.' His team managed her cytokine release syndrome with round-the-clock attention at Maslak Hospital, and Dr. Demir visited twice daily, sometimes just to share a silly joke. Eight months in remission now, and she still draws pictures for 'Dr. Gökhan.' He navigates the terrifying world of pediatric oncology with both brilliant science and profound heart.
I arrived at Acibadem Maslak as an emergency transfer with superior vena cava syndrome from undiagnosed lung cancer—struggling to breathe, swollen, terrified. Dr. Demir's team acted within minutes: steroids, immediate imaging, and a same-day stent procedure to relieve the obstruction. What followed was masterful crisis management—stabilizing me while simultaneously launching a full diagnostic workup. Within 72 hours, I had a complete molecular profile of my cancer and a targeted therapy plan. Dr. Demir's ability to handle acute oncology emergencies while building a long-term strategy saved my life twice over. His precision under pressure is something I'll never forget.
Dr. dr Onur Tunali provided exceptional care for my orthopedics condition. The treatment was personalized and effective.