Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
It was a Tuesday evening, and...
Dec 11, 2025
Doctor: Assoc. Prof. M.D. Seden Erten Çelik Hospital: Acibadem Maslak Hospital

It was a Tuesday evening, and I felt a crushing pressure in my chest that radiated down my arm. Rushed to Acibadem Maslak's ER, I was met by Dr. Çelik, who was on call. Her demeanor was instantly calming yet fiercely efficient. In what felt like seconds, she confirmed a significant anterior STEMI—a major heart attack. She looked me straight in the eye, her voice steady and firm: 'We need to open that artery now. You are in the right place.' The emergency angioplasty she performed was a blur, but her decisive command of the cath lab team was unforgettable. She saved my life that night, and her follow-up care has been incredibly diligent, focusing not just on the stent but on my anxiety and lifestyle. She is my guardian angel in a white coat.

My case was complex: a failing...
Sep 15, 2025
Doctor: Assoc. Prof. M.D. Seden Erten Çelik Hospital: Acibadem Maslak Hospital

My case was complex: a failing aortic valve combined with an ascending aortic aneurysm. Several opinions left me confused. Dr. Çelik's consultation was different. She spent over an hour reviewing my images, not just telling me what needed to be done, but explaining the 'why' behind two possible surgical approaches—a mechanical valve or a Ross procedure. She outlined the pros and cons for my specific age (45) and active lifestyle with a detailed, personalized risk-benefit analysis I hadn't received elsewhere. She coordinated seamlessly with the cardiac surgeons at Maslak, acting as my quarterback throughout the entire process. The Ross procedure was a success. Her role wasn't just diagnostic; she was the architect of my entire care pathway. Unparalleled depth and coordination.

A 28-year-old female competitive freediver presented...
Dec 17, 2025
Doctor: Assoc. Prof. M.D. Selçuk Keskin Hospital: Acibadem Maslak Hospital

A 28-year-old female competitive freediver presented with recurrent urinary tract infections that only occurred during deep training dives. Dr. Keskin discovered a rare urethral hypersensitivity to cold pressure, exacerbated by the dive reflex. He developed a custom pelvic floor biofeedback protocol combined with pre-dive thermal protection strategies, allowing her to return to competition without antibiotics.

A 72-year-old retired ship captain from...
Aug 14, 2025
Doctor: Assoc. Prof. M.D. Selçuk Keskin Hospital: Acibadem Maslak Hospital

A 72-year-old retired ship captain from a coastal village presented with advanced prostate cancer, having refused treatment for years due to superstitions about 'losing his sea legs.' Dr. Keskin spent multiple consultations discussing treatment through maritime metaphors, framing robotic surgery as 'navigating tricky waters.' The patient eventually consented to successful surgery and later volunteered to counsel other hesitant seafaring patients.

A 19-year-old university student, a champion...
Aug 20, 2025
Doctor: Assoc. Prof. M.D. Selçuk Keskin Hospital: Acibadem Maslak Hospital

A 19-year-old university student, a champion chess player, developed severe testicular pain only during tournament concentration. Imaging revealed a previously undiagnosed varicocele that became symptomatic during prolonged immobility and mental stress. Dr. Keskin collaborated with a sports psychologist to create a 'movement protocol' between matches and performed minimally invasive surgery during semester break, preserving both his urological health and chess career.

A 45-year-old female ceramic artist presented...
Oct 19, 2025
Doctor: Assoc. Prof. M.D. Selçuk Keskin Hospital: Acibadem Maslak Hospital

A 45-year-old female ceramic artist presented with interstitial cystitis symptoms that worsened when working with specific clay minerals. Dr. Keskin identified an unusual urothelial sensitivity traceable to mineral absorption through her hands. Treatment involved barrier cream protocols, dietary modifications tailored to her artistic schedule, and intravesical instillations timed around exhibition deadlines.

Dr. dr Selen Kanar provided exceptional...
Dec 02, 2025
Doctor: Assoc. Prof. M.D. Selen Kanar Hospital: Acibadem Maslak Hospital

Dr. dr Selen Kanar provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 22, 2025
Doctor: Assoc. Prof. M.D. Selen Kanar Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Selen Kanar explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 21, 2025
Doctor: Assoc. Prof. M.D. Selen Kanar Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Selen Kanar's expertise. Highly recommend for ophthalmology treatment.

My family and I are grateful...
Sep 09, 2025
Doctor: Assoc. Prof. M.D. Selen Kanar Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Selen Kanar. The hospital staff was also very supportive.

A 28-year-old nomadic beekeeper from rural...
Aug 03, 2025
Doctor: M.D. Selin Berk Hospital: Acibadem Maslak Hospital

A 28-year-old nomadic beekeeper from rural Anatolia presented with recurrent, severe episodes of dizziness and palpitations that coincided with his migration routes. Dr. Berk discovered a rare case of 'honeybee venom-induced cardiac arrhythmia' triggered by specific regional pollens his bees collected, requiring a customized desensitization protocol alongside beta-blocker therapy tailored to his migratory calendar.

A 72-year-old retired master calligrapher with...
Sep 22, 2025
Doctor: M.D. Selin Berk Hospital: Acibadem Maslak Hospital

A 72-year-old retired master calligrapher with Parkinson's disease developed acute liver enzyme elevation after starting new medication. Dr. Berk identified the cause as traditional iron-gall ink ingestion—a lifelong habit of testing nibs with his tongue—interacting with his drugs. Treatment involved ink reformulation with his grandson and hepatoprotective agents, preserving his art.

A 19-year-old competitive eSports athlete presented...
Oct 05, 2025
Doctor: M.D. Selin Berk Hospital: Acibadem Maslak Hospital

A 19-year-old competitive eSports athlete presented with unexplained weight loss, insomnia, and tremors. Dr. Berk diagnosed 'hyperadrenergic state from chronic fight-or-flight response' due to 14-hour daily gaming sessions, creating a multidisciplinary plan with a sports psychologist, nutritionist, and controlled beta-blockade during tournaments.

A 41-year-old deep-sea saturation diver was...
Aug 08, 2025
Doctor: M.D. Selin Berk Hospital: Acibadem Maslak Hospital

A 41-year-old deep-sea saturation diver was evacuated from an offshore platform with mysterious joint pain and fatigue. Dr. Berk connected his symptoms to chronic dysbaric osteonecrosis from years of decompression stress, coordinating with hyperbaric specialists for a novel outpatient recompression regimen while transitioning him to a training supervisor role.

Dr. dr Selin Özaltın provided exceptional...
Jul 30, 2025
Doctor: Assoc. Prof. M.D. Selin Özaltın Hospital: Acibadem Maslak Hospital

Dr. dr Selin Özaltın provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Dec 03, 2025
Doctor: Assoc. Prof. M.D. Selin Özaltın Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Selin Özaltın explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Dec 13, 2025
Doctor: Assoc. Prof. M.D. Selin Özaltın Hospital: Acibadem Maslak Hospital

The recovery process was smooth thanks to Dr. dr Selin Özaltın's expertise. Highly recommend for obstetrics and gynaecology treatment.

My family and I are grateful...
Oct 19, 2025
Doctor: Assoc. Prof. M.D. Selin Özaltın Hospital: Acibadem Maslak Hospital

My family and I are grateful for the care we received from Dr. dr Selin Özaltın. The hospital staff was also very supportive.

Our 82-year-old grandmother, who has been...
Aug 27, 2025
Doctor: Assoc. Prof. M.D. Selma Aktaş Hospital: Acibadem Maslak Hospital

Our 82-year-old grandmother, who has been caring for her orphaned 7-year-old grandson since his parents passed away, brought him to Dr. Selma Aktaş with concerns about his persistent night terrors and developmental regression. Dr. Aktaş didn't just treat the child—she created a holistic family care plan that addressed intergenerational trauma. She spent two hours during our initial consultation, connecting us with a child psychologist who specializes in grief, while simultaneously arranging nutritional support for my grandmother who was neglecting her own health. Her approach wasn't pediatric—it was familial healing. At Acibadem Maslak, she transformed a medical visit into a lifeline for our broken family system.

When my 4-year-old daughter swallowed a...
Aug 25, 2025
Doctor: Assoc. Prof. M.D. Selma Aktaş Hospital: Acibadem Maslak Hospital

When my 4-year-old daughter swallowed a rare-earth magnet from a STEM toy, the emergency team initially downplayed the risk. Dr. Aktaş, who was consulting on another case, overheard the details and immediately intervened—she recognized the specific danger of multiple magnet ingestion. She personally coordinated with the radiology department for urgent imaging, identified a second magnet in the intestinal tract, and performed a delicate endoscopic retrieval that avoided invasive surgery. What stunned me was her forensic investigation afterward: she contacted the toy manufacturer with detailed medical findings that led to a product recall. Her emergency response saved my child and potentially countless others.

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VO-284, Eldeco Centre 110017