Patient Experience

Patient experience at Acibadem Maslak Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Breast Surgery, Pediatric Cardiology, Ophthalmology, Gastrointestinal Oncology, Bone Marrow Transplantation, making Acibadem Maslak Hospital a preferred hospital in Istanbul for planned and emergency treatment.
Dr. dr Serap Semiz provided exceptional...
Nov 21, 2025
Doctor: Prof. M.D. Serap Semiz Hospital: Acibadem Maslak Hospital

Dr. dr Serap Semiz provided exceptional care for my pediatrics condition. The treatment was personalized and effective.

I was impressed by the professional...
Jul 29, 2025
Doctor: Prof. M.D. Serap Semiz Hospital: Acibadem Maslak Hospital

I was impressed by the professional approach at Acibadem Maslak Hospital. Dr. dr Serap Semiz explained everything clearly and made me feel comfortable.

A 24-year-old female competitive freediver from...
Sep 08, 2025
Doctor: Prof. M.D. Serdar Özgen Hospital: Acibadem Maslak Hospital

A 24-year-old female competitive freediver from Antalya presented with recurrent episodes of transient neurological deficits following deep dives. Dr. Özgen diagnosed a rare patent foramen ovale with paradoxical emboli triggered by pressure changes. He performed a minimally invasive endoscopic closure, allowing her to return to competition within three months with modified dive protocols.

A 68-year-old retired shipyard welder from...
Sep 08, 2025
Doctor: Prof. M.D. Serdar Özgen Hospital: Acibadem Maslak Hospital

A 68-year-old retired shipyard welder from Tuzla presented with progressive hand weakness and atrophy, initially misdiagnosed as carpal tunnel syndrome. Dr. Özgen identified a rare spinal cord schwanomma at C7-T1 compressing the brachial plexus. He performed a precision microsurgical resection via a posterior approach, preserving motor function. The patient regained 80% hand function over six months of neurorehabilitation.

A 7-year-old boy from a rural...
Dec 07, 2025
Doctor: Prof. M.D. Serdar Özgen Hospital: Acibadem Maslak Hospital

A 7-year-old boy from a rural village near Kars was brought by his teacher after collapsing during a football match. Imaging revealed a congenital arteriovenous malformation in the cerebellar region that had begun hemorrhaging. Dr. Özgen coordinated an emergency embolization followed by staged gamma knife radiosurgery, avoiding open cranial surgery. The child returned to school with minor balance therapy needs.

A 42-year-old Syrian refugee and former...
Jul 23, 2025
Doctor: Prof. M.D. Serdar Özgen Hospital: Acibadem Maslak Hospital

A 42-year-old Syrian refugee and former architect, now working in textile manufacturing, developed drug-resistant trigeminal neuralgia following facial trauma during displacement. Dr. Özgen performed a novel endoscopic microvascular decompression via a subtemporal approach, tailored to the patient's complex scar tissue. Pain resolved completely, allowing him to resume drawing and design work.

As a 72-year-old retired history professor...
Dec 17, 2025
Doctor: Dr. Seren Öztoprak Kılıç Hospital: Acibadem Maslak Hospital

As a 72-year-old retired history professor struggling with profound grief after losing my wife of 48 years, I was skeptical about therapy. Dr. Seren created a space where my academic rigidity melted into genuine emotional exploration. She didn't just listen—she incorporated my love for Byzantine history into our sessions, using historical resilience narratives as therapeutic metaphors. After six months, I'm volunteering at the museum again. Her approach at Acibadem Maslak wasn't clinical; it was human archaeology, carefully uncovering layers I'd buried for decades.

Our 8-year-old daughter Elif developed severe...
Aug 12, 2025
Doctor: Dr. Seren Öztoprak Kılıç Hospital: Acibadem Maslak Hospital

Our 8-year-old daughter Elif developed severe school refusal and night terrors following a classroom fire drill that triggered unknown trauma. Pediatricians found nothing physically wrong. Dr. Seren worked with her through play therapy using miniature animal figures—Elif built intricate zoos that revealed her perceived 'traps.' She then taught Elif 'superhero breathing' techniques. The breakthrough came when Dr. Seren suggested we get a certified therapy dog, whom Elif now trains to help other anxious children. This wasn't treatment; it was transformation through creative partnership.

I was referred urgently after developing...
Jul 22, 2025
Doctor: Dr. Seren Öztoprak Kılıç Hospital: Acibadem Maslak Hospital

I was referred urgently after developing acute psychogenic non-epileptic seizures following a near-miss traffic accident. These unpredictable episodes were destroying my career as a concert pianist. Dr. Seren's emergency intervention involved somatic experiencing therapy combined with biofeedback at Acibadem Maslak. She identified how my body was 'playing the trauma' through muscle memory. We developed a pre-performance ritual involving specific hand-temperature exercises. Within three months, my seizures ceased. She didn't just treat symptoms; she rewired my body's trauma response through neurological repatterning.

As a software engineer with high-functioning...
Sep 09, 2025
Doctor: Dr. Seren Öztoprak Kılıç Hospital: Acibadem Maslak Hospital

As a software engineer with high-functioning autism, I sought Dr. Seren for what I thought would be routine social skills coaching. Instead, she diagnosed my 'burnout cycles' as stemming from sensory integration issues masked by intellectual overcompensation. Her intervention involved creating a 'sensory diet' and teaching me to recognize pre-burnout physiological signals. She collaborated with my workplace to implement environmental adjustments. Now I lead a neurodiversity team. Dr. Seren's approach was like debugging a complex system—she found the root cause, not the surface-level bugs everyone else kept patching.

As a 72-year-old retired glassblower, I...
Oct 06, 2025
Doctor: Prof. M.D. Serhat Çelikel Hospital: Acibadem Maslak Hospital

As a 72-year-old retired glassblower, I developed a persistent cough with colored phlegm that wouldn't clear. Dr. Çelikel didn't just prescribe antibiotics—he discovered I had a rare occupational lung condition called silicosis from decades of inhaling fine glass particles. His treatment plan included specialized pulmonary rehabilitation at Acibadem Maslak that taught me breathing techniques I still use daily. He even connected me with other former artisans for support.

My 8-year-old daughter, a competitive synchronized...
Oct 08, 2025
Doctor: Prof. M.D. Serhat Çelikel Hospital: Acibadem Maslak Hospital

My 8-year-old daughter, a competitive synchronized swimmer, began experiencing unexplained shortness of breath during routines. Multiple doctors dismissed it as anxiety until Dr. Çelikel conducted exercise-induced bronchospasm testing in their specialized pulmonary function lab. He diagnosed exercise-induced asthma and created a personalized pre-competition inhaler protocol that allowed her to win her first regional championship without breathing difficulties.

During a business trip to Istanbul,...
Sep 18, 2025
Doctor: Prof. M.D. Serhat Çelikel Hospital: Acibadem Maslak Hospital

During a business trip to Istanbul, I developed sudden chest pain and coughing up blood. Rushed to Acibadem Maslak's emergency department, Dr. Çelikel diagnosed a pulmonary embolism from a previously undetected genetic clotting disorder. His rapid intervention with catheter-directed thrombolysis saved my life. He then coordinated with my home country's medical team for seamless continuity of care.

As a 45-year-old beekeeper, I developed...
Sep 16, 2025
Doctor: Prof. M.D. Serhat Çelikel Hospital: Acibadem Maslak Hospital

As a 45-year-old beekeeper, I developed worsening respiratory symptoms that seasonal allergy treatments couldn't resolve. Dr. Çelikel identified hypersensitivity pneumonitis from prolonged exposure to organic antigens in beehives. His innovative treatment combined medication with practical modifications to my protective gear and hive ventilation systems, allowing me to continue my family's century-old apiary tradition safely.

A 28-year-old nomadic beekeeper from rural...
Dec 04, 2025
Doctor: M.D. Serkan Selvi Hospital: Acibadem Maslak Hospital

A 28-year-old nomadic beekeeper from rural Anatolia presented with cyclical fevers and migratory joint pain that followed his apiary's seasonal routes. Dr. Selvi identified a rare hypersensitivity to propolis combined with Bartonella henselae from an undocumented cat scratch, creating a unique inflammatory syndrome. Treatment involved a tailored desensitization protocol alongside targeted antibiotics, allowing the patient to maintain his ancestral livelihood with modified protective gear.

A 72-year-old retired Byzantine art conservator...
Oct 07, 2025
Doctor: M.D. Serkan Selvi Hospital: Acibadem Maslak Hospital

A 72-year-old retired Byzantine art conservator arrived with unexplained weight loss and intermittent confusion. Her symptoms coincided with handling recently restored fresco fragments. Dr. Selvi discovered acute intermittent porphyria triggered by chemical solvents used in restoration, complicated by lead leaching from ancient pigments. A multidisciplinary approach with environmental modifications and heme therapy restored her cognitive function within three months.

A 19-year-old competitive freediver developed recurrent...
Nov 03, 2025
Doctor: M.D. Serkan Selvi Hospital: Acibadem Maslak Hospital

A 19-year-old competitive freediver developed recurrent hemoptysis after deep dives in the Aegean. Standard pulmonary workups were normal. Dr. Selvi identified rare pulmonary capillary stress failure exacerbated by a previously undiagnosed hereditary hemorrhagic telangiectasia variant. Customized dive depth limits and targeted antiangiogenic therapy allowed controlled continuation of her sport.

A 45-year-old transcontinental truck driver presented...
Nov 29, 2025
Doctor: M.D. Serkan Selvi Hospital: Acibadem Maslak Hospital

A 45-year-old transcontinental truck driver presented with episodic paralysis following consumption of specific roadside diner foods across different countries. Dr. Selvi diagnosed thyrotoxic periodic paralysis triggered by transient hyperthyroidism from intermittent iodine exposure in various regional cuisities, combined with genetic potassium channel sensitivity. Dietary mapping and contingency plans enabled safe continued work.

I'm 78 and my dentures had...
Nov 20, 2025
Doctor: M.D. Sevda Yetkin Hospital: Acibadem Maslak Hospital

I'm 78 and my dentures had become unbearable over the last decade, causing sores and making eating a chore. Dr. Yetkin didn't just see me as another elderly patient; she saw a person who missed enjoying food. She proposed an innovative All-on-4 implant procedure that felt daunting at my age. Her team at Acibadem Maslak created a 3D simulation so I could visualize the result. The surgery was smoother than I feared, and the follow-up was meticulous. Now, I can bite into an apple for the first time in 15 years. Her patience in explaining every step to my daughter and me was extraordinary. She restored more than teeth; she gave me back a simple joy.

Our 8-year-old son developed a severe...
Dec 03, 2025
Doctor: M.D. Sevda Yetkin Hospital: Acibadem Maslak Hospital

Our 8-year-old son developed a severe dental abscess after a fall. It was midnight, and his face was swelling rapidly. We rushed to Acibadem Maslak in a panic. Dr. Sevda Yetkin was called in urgently. She had this incredible calmness that immediately settled our nerves and, more importantly, our terrified child. She explained the emergency root canal on his baby tooth using words he could understand, calling it 'removing the tiny bug causing the ache.' Her assistant used a tablet to show cartoons during the procedure. What could have been a traumatic event turned into an experience where my son now says he wants to be a dentist. Her skill in pediatric emergency care is matched only by her compassionate approach.

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VO-284, Eldeco Centre 110017