Patient Experience

Patient experience at Medical Park Goztepe Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Medical Park Goztepe Hospital a preferred hospital in Istanbul for planned and emergency treatment.
I was impressed by the professional...
Dec 16, 2025
Doctor: Spec. MD. Asli Senturk Hospital: Medical Park Goztepe Hospital

I was impressed by the professional approach at Medical Park Goztepe Hospital. Dr. Spec. MD. Asli Senturk explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Oct 11, 2025
Doctor: Spec. MD. Asli Senturk Hospital: Medical Park Goztepe Hospital

The recovery process was smooth thanks to Dr. Spec. MD. Asli Senturk's expertise. Highly recommend for neurology treatment.

My family and I are grateful...
Dec 06, 2025
Doctor: Spec. MD. Asli Senturk Hospital: Medical Park Goztepe Hospital

My family and I are grateful for the care we received from Dr. Spec. MD. Asli Senturk. The hospital staff was also very supportive.

My 82-year-old mother had completely lost...
Sep 16, 2025
Doctor: Prof. MD. Turhan San Hospital: Medical Park Goztepe Hospital

My 82-year-old mother had completely lost her sense of smell for three years and had given up hope. Other doctors dismissed it as 'just aging.' Prof. Dr. Turhan San actually listened to her detailed history about a minor fall she'd had before it started. He ordered a specific type of sinus CT others hadn't, discovered a tiny bone fragment pressing on a nerve, and performed an endoscopic procedure. The morning after surgery, she cried smelling coffee for the first time since 2020. He didn't just treat a symptom; he restored a fundamental joy of life. His patience with her slow speech and his clear diagrams explaining the procedure to our family were exceptional.

Our 5-year-old son had recurring tonsillitis...
Oct 29, 2025
Doctor: Prof. MD. Turhan San Hospital: Medical Park Goztepe Hospital

Our 5-year-old son had recurring tonsillitis every month like clockwork, missing kindergarten constantly. We were terrified of surgery. Dr. San's approach was completely different, he spent the first consultation just playing with our son with a toy otoscope, building trust. He proposed a novel (to us) protocol: removing the tonsils but preserving a specific mucosal layer to reduce pain and bleeding risk. The surgery at Medical Park Göztepe was smooth, but what stunned us was the follow-up. He gave us his personal number for 'panic calls,' and when our son had a minor scare at 10 PM, Dr. San answered immediately, video-called us, and calmly talked us through what was normal. Our son now calls him 'Mister Ear Doctor' and isn't afraid of doctors anymore.

I'm a 40-year-old teacher and came...
Nov 06, 2025
Doctor: Prof. MD. Turhan San Hospital: Medical Park Goztepe Hospital

I'm a 40-year-old teacher and came in for what I thought was a routine checkup for persistent ear fullness after a flight. Dr. San examined me and his demeanor shifted subtly, he became intensely focused. He found a minuscule, nearly invisible vascular abnormality behind my eardrum that everyone else had missed. He calmly but urgently explained it was a glomus tympanicum tumor, a slow-growing but potentially serious issue. He coordinated a same-day MRI and assembled a team including an interventional radiologist within hours. The precision of the subsequent embolization and surgery was breathtaking. He framed it not as a catastrophe, but as a 'mechanical problem' we caught early and could fix. He turned a routine visit into a life-saving intervention with zero panic.

I was a tourist from Norway...
Sep 08, 2025
Doctor: Prof. MD. Turhan San Hospital: Medical Park Goztepe Hospital

I was a tourist from Norway with sudden, violent vertigo and vomiting in my Istanbul hotel, a total emergency. The hotel doctor called Dr. San, who met me at the Medical Park Göztepe ER at 11 PM. I couldn't even open my eyes without the room spinning. While others might have jumped to medications, he performed the Epley maneuver right there in the ER bed, with gentle but firm head movements. The spinning stopped in minutes. It was a crystal lodged in my ear canal. He then taught my travel partner how to do a simplified version if it recurred during our flight home. He refused any payment for the emergency call, saying 'Vertigo doesn't check clinic hours.' His combination of instant diagnostic skill, hands-on treatment, and profound humanity turned a travel nightmare into a story of incredible kindness.

Our 14-year-old competitive freediver developed sudden,...
Sep 07, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 14-year-old competitive freediver developed sudden, unexplained vertigo after deep training dives. Multiple specialists suspected inner ear issues, but Assoc. Prof. MD. Nail Erbek recognized it as a rare pediatric form of decompression sickness. His unique protocol combining hyperbaric oxygen with pediatric-specific rehabilitation allowed our daughter to return to national competitions within three months, something we'd been told was impossible.

When our newborn twins, conceived via...
Dec 04, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

When our newborn twins, conceived via IVF after years of struggle, both developed mysterious feeding intolerance and failure to thrive, we were terrified. Dr. Erbek discovered a rare genetic metabolic disorder affecting their ability to process certain proteins. His customized nutritional plan, involving specially formulated feeds and meticulous monitoring, transformed them from fragile infants into thriving toddlers celebrating their second birthday.

Our 8-year-old son, an aspiring pianist,...
Sep 24, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 8-year-old son, an aspiring pianist, developed sudden weakness in his left hand that spread rapidly. Emergency MRI revealed a spinal cord tumor. Dr. Erbek coordinated a multidisciplinary team including neurosurgeons and oncologists, but his psychological preparation for our child was extraordinary, using music therapy sessions before procedures and creating a 'courage playlist' that our son listened to throughout treatment and recovery.

During a family trip from Norway...
Dec 12, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

During a family trip from Norway to Istanbul, our 6-year-old daughter suffered acute altitude sickness complications despite never leaving ground level. Dr. Erbek diagnosed her with a previously undetected pulmonary condition exacerbated by Istanbul's atmospheric pressure. His innovative treatment combining medication with controlled environmental exposure allowed her to complete our extended stay and return home without medical evacuation.

Our teenage daughter, a nationally ranked...
Oct 12, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our teenage daughter, a nationally ranked chess player, developed debilitating migraines before tournaments. Neurologists found nothing physically wrong. Dr. Erbek identified performance anxiety manifesting as physical symptoms and created a unique mind-body intervention program involving biofeedback, strategic breathing techniques, and cognitive exercises that not only resolved her migraines but improved her tournament performance by 40%.

After adopting our son from an...
Sep 08, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

After adopting our son from an orphanage at age 4, he exhibited severe food hoarding and digestive issues. Multiple doctors dismissed it as behavioral. Dr. Erbek recognized it as post-institutionalized gut microbiome disruption and developed a comprehensive gut rehabilitation program using probiotics, prebiotics, and gradual exposure therapy that transformed his relationship with food over nine months.

Our 11-year-old son, a passionate birdwatcher,...
Sep 21, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 11-year-old son, a passionate birdwatcher, contracted a rare avian-borne parasite during a countryside expedition. His fever spiked to dangerous levels. Dr. Erbek consulted with tropical disease specialists worldwide and implemented an unconventional antiparasitic regimen while creating a 'bird hospital' metaphor that helped our child understand and comply with the complex treatment over six weeks.

When our 3-year-old developed unexplained cyclical...
Sep 12, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

When our 3-year-old developed unexplained cyclical vomiting every 21 days like clockwork, we visited seven specialists without answers. Dr. Erbek diagnosed abdominal migraine variant and implemented a preventive protocol using melatonin and dietary modifications timed to her cycle. The episodes ceased completely after two cycles, a life-changing result for our previously suffering child.

Our 16-year-old daughter, a promising ballet...
Oct 01, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 16-year-old daughter, a promising ballet dancer, was diagnosed with hypermobile Ehlers-Danlos syndrome after years of unexplained joint pain. Dr. Erbek created a revolutionary stabilization program combining physical therapy with proprioceptive training and customized joint supports that allowed her to continue dancing while managing her condition, something three other specialists had advised against.

During the pandemic, our 9-year-old with...
Aug 21, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

During the pandemic, our 9-year-old with asthma developed severe 'long COVID' symptoms including persistent fatigue and exercise intolerance. Dr. Erbek developed a graded rehabilitation program using pulse oximetry monitoring at home, virtual reality breathing exercises, and nutritional support that restored her lung function to better than pre-pandemic levels within five months.

Our 7-year-old, who is nonverbal autistic,...
Oct 01, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 7-year-old, who is nonverbal autistic, developed life-threatening pica behavior involving ingestion of non-food items. Dr. Erbek worked with behavioral therapists to develop a sensory substitution protocol and identified nutritional deficiencies driving the behavior. His multidisciplinary approach reduced incidents by 95% while improving our child's overall health and communication.

After a minor playground fall, our...
Sep 30, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

After a minor playground fall, our 5-year-old developed Complex Regional Pain Syndrome (CRPS) in her arm, a condition rarely seen in children. Dr. Erbek implemented mirror therapy, graded motor imagery, and a novel desensitization protocol using textured materials that reversed the condition completely in eight weeks, sparing her from potentially chronic pain.

My family and I are grateful...
Aug 05, 2025
Doctor: Prof. MD. Abdulkadir Kocer Hospital: Medical Park Goztepe Hospital

My family and I are grateful for the care we received from Dr. Prof. MD. Abdulkadir Kocer. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017