Patient Experience

Patient experience at Medical Park Goztepe Hospital – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Medical Park Goztepe Hospital a preferred hospital in Istanbul for planned and emergency treatment.
My family and I are grateful...
Dec 15, 2025
Doctor: Op. MD. Omer Ulugergerli Hospital: Medical Park Goztepe Hospital

My family and I are grateful for the care we received from Dr. Op. MD. Omer Ulugergerli. The hospital staff was also very supportive.

When our infant daughter was diagnosed...
Dec 13, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

When our infant daughter was diagnosed with a rare congenital heart defect requiring delayed surgery, Dr. Erbek managed her 'interstage' period with a home monitoring program involving daily weight checks, pulse oximetry, and a direct communication line to his team. This vigilant bridge care kept her stable for three critical months until successful surgery could be performed.

Our 10-year-old, who survived a house...
Aug 02, 2025
Doctor: Assoc. Prof. MD. Nail Erbek Hospital: Medical Park Goztepe Hospital

Our 10-year-old, who survived a house fire, developed severe inhalational injury complications months later. Dr. Erbek coordinated with burn specialists and implemented a pulmonary rehabilitation program using incentive spirometry games and singing therapy to rebuild lung capacity. His holistic approach addressed both physical trauma and the psychological association with breathing difficulty.

I arrived at Medical Park Goztepe...
Sep 11, 2025
Doctor: Op. MD. Metin Ulusoy Hospital: Medical Park Goztepe Hospital

I arrived at Medical Park Goztepe in absolute panic - I was 32 weeks pregnant and bleeding heavily. Dr. Metin Ulusoy was called in from another procedure and took immediate control. His calm demeanor was like an anchor in that storm. He diagnosed a partial placenta previa with remarkable speed, explained everything to my terrified husband in Turkish (I'm German and was struggling with the medical terms), and performed an emergency cerclage that same night. What struck me was how he visited me three times daily during my hospital stay, each time with a different encouraging word. He coordinated with the NICU team in advance 'just in case,' but thanks to his skill, I carried to 38 weeks and delivered a healthy baby girl. This wasn't just medical care; it was compassionate crisis management.

After five years of failed IVF...
Aug 04, 2025
Doctor: Op. MD. Metin Ulusoy Hospital: Medical Park Goztepe Hospital

After five years of failed IVF attempts and being told at 44 my egg quality was 'too poor,' I approached Dr. Ulusoy as a last resort. He didn't just look at my charts - he spent 90 minutes in our first consultation asking about my lifestyle, stress levels, even my childhood health history. He discovered I'd had severe mumps at 12 and theorized it might have affected ovarian function differently than standard tests showed. His approach was holistic: he adjusted my protocol minute-by-minute based on daily bloodwork, something no other doctor had done. When we retrieved only two eggs, he personally called the embryology lab to discuss cultivation techniques. One became our son. Dr. Ulusoy doesn't follow textbooks; he writes new chapters for impossible cases.

My 13-year-old daughter developed severe pelvic...
Oct 29, 2025
Doctor: Op. MD. Metin Ulusoy Hospital: Medical Park Goztepe Hospital

My 13-year-old daughter developed severe pelvic pain that multiple doctors dismissed as 'growing pains' or 'period cramps.' Dr. Ulusoy was the first to actually kneel down to her eye level and ask HER questions, not just me. He suspected endometriosis - rare in adolescents - and recommended diagnostic laparoscopy. The way he explained the procedure to her using simple drawings was incredible. During surgery, he found and excised endometrial tissue, but also discovered and repaired a congenital uterine anomaly nobody had detected. His post-op care included creating a 'pain diary' app for her to track symptoms. At our 6-month follow-up, he remembered her soccer tournament schedule and asked if she could play full games now. He treats the whole person, not just the pathology.

As a 68-year-old widow, I felt...
Dec 04, 2025
Doctor: Op. MD. Metin Ulusoy Hospital: Medical Park Goztepe Hospital

As a 68-year-old widow, I felt embarrassed discussing my postmenopausal bleeding with a male doctor. Dr. Ulusoy sensed my discomfort immediately and asked if I'd prefer a female nurse present - a small gesture that meant everything. His transvaginal ultrasound revealed a complex endometrial polyp. Instead of rushing to surgery, he explained all options including hysteroscopic resection under local anesthesia to avoid general anesthetic risks at my age. During the procedure, he narrated everything he was seeing on the screen, which distracted me from discomfort. When pathology showed atypical cells, he personally walked me through the report line-by-line, emphasizing the 'completely excised' margin note. At my 3-month follow-up, he remembered my granddaughter's name and asked about her university exams. For elderly patients, he provides both expert care and dignity.

Our 8-year-old daughter Elif started having...
Jul 22, 2025
Doctor: Asst. Prof. MD. Hatice Gulhan Sozen Hospital: Medical Park Goztepe Hospital

Our 8-year-old daughter Elif started having these strange episodes where she'd stare blankly for 30 seconds and couldn't hear us. Our local doctor said it was just daydreaming, but my grandmother recognized it from her own childhood. We traveled to Istanbul specifically for Dr. Hatice Gulhan Sozen. She spent an hour just observing Elif play, asked about family history we'd never thought relevant, and ordered a specific sleep-deprived EEG. The diagnosis was childhood absence epilepsy - something completely missed before. Her treatment plan involved a precise medication schedule around school hours. What amazed me was how she explained brain waves to Elif using a music analogy. Six months later, seizure-free and thriving in school. Dr. Sozen doesn't just treat conditions; she sees the whole child's future.

At 72, I never expected to...
Jul 30, 2025
Doctor: Asst. Prof. MD. Hatice Gulhan Sozen Hospital: Medical Park Goztepe Hospital

At 72, I never expected to be seeing a pediatric neurologist, but here I was with my 9-month-old grandson Kaan. He had infantile spasms - those terrifying jackknife motions every morning. The emergency referral brought us to Medical Park Goztepe at midnight. Dr. Sozen met us in the ER in scrubs, having come from another hospital. She immediately started ACTH therapy and explained this was a 'neurological emergency' with a narrow treatment window. She created a video log system where we recorded episodes for her daily review. Her directness was brutal but necessary: 'Every hour counts for his cognitive development.' After 2 weeks inpatient, the spasms stopped. Her follow-up protocol includes developmental assessments most neurologists overlook. She fights for babies who can't fight for themselves.

My 14-year-old son Deniz developed sudden,...
Oct 15, 2025
Doctor: Asst. Prof. MD. Hatice Gulhan Sozen Hospital: Medical Park Goztepe Hospital

My 14-year-old son Deniz developed sudden, severe migraines with temporary vision loss after a minor soccer header. Multiple doctors dismissed it as stress or screen time. Dr. Sozen ordered a specialized MR venography others hadn't considered and discovered cerebral venous sinus thrombosis - a blood clot in his brain's drainage system. Her approach was uniquely collaborative; she brought in a hematologist and neurosurgeon for a joint consultation, explaining options to Deniz like he was a young adult. The 6-month anticoagulant treatment required meticulous monitoring she handled personally, even answering our 10 PM medication questions. She recognized this wasn't typical pediatric neurology and adapted immediately. Her ability to pivot from common conditions to rare complications saved my son from potential stroke.

We brought our 4-year-old nonverbal autistic...
Sep 02, 2025
Doctor: Asst. Prof. MD. Hatice Gulhan Sozen Hospital: Medical Park Goztepe Hospital

We brought our 4-year-old nonverbal autistic son Arda for routine spasticity management, but Dr. Sozen noticed something others missed for years - subtle asymmetric hand movements suggesting a comorbid movement disorder. Instead of just refilling baclofen, she designed a novel communication system using his iPad to track discomfort levels he couldn't verbalize. She then discovered through genetic testing he had a dual diagnosis: autism spectrum disorder AND a rare dopa-responsive dystonia. The low-dose levodopa trial she initiated gave him his first pain-free months. Her clinic has sensory-friendly lighting she installed specifically for patients like Arda. She doesn't see 'just autism' or 'just cerebral palsy' - she looks for the hidden patterns in complex neurodevelopmental puzzles that others treat as separate pieces.

Dr. Op. MD. Omer Ulugergerli provided...
Aug 24, 2025
Doctor: Op. MD. Omer Ulugergerli Hospital: Medical Park Goztepe Hospital

Dr. Op. MD. Omer Ulugergerli provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 05, 2025
Doctor: Op. MD. Omer Ulugergerli Hospital: Medical Park Goztepe Hospital

I was impressed by the professional approach at Medical Park Goztepe Hospital. Dr. Op. MD. Omer Ulugergerli explained everything clearly and made me feel comfortable.

As a 72-year-old with a complex...
Oct 14, 2025
Doctor: Op. MD. Feyzi Mutlu Kanat Hospital: Medical Park Goztepe Hospital

As a 72-year-old with a complex history of recurrent bladder stones, I had seen several urologists who simply managed my symptoms. Dr. Kanat was different. During my first consultation at Medical Park Goztepe, he didn't just look at my scans; he spent 40 minutes explaining the anatomical reason why my stones kept returning, a congenital ureteral diverticulum that others had missed. His proposed robotic surgery to correct it sounded daunting, but his confidence was reassuring. Post-op, the difference is night and day. No more monthly visits for stone pain. He didn't just treat a condition; he solved a lifelong problem. His team even arranged a special transport for my follow-up since I have mobility issues.

Our 8-year-old son developed sudden, severe...
Oct 26, 2025
Doctor: Op. MD. Feyzi Mutlu Kanat Hospital: Medical Park Goztepe Hospital

Our 8-year-old son developed sudden, severe testicular pain while we were visiting family in Istanbul. In a panic, we went to Medical Park Goztepe's ER. Dr. Kanat was called in, it was a Sunday evening. He diagnosed testicular torsion immediately and explained the urgency with calm clarity that cut through our fear. Within an hour, our boy was in surgery. Dr. Kanat saved his testicle. What struck us most was his post-op care; he used cartoon diagrams to explain to our son what happened and even gave him a small 'bravery certificate.' Follow-ups showed perfect healing. We're forever grateful we encountered a doctor who combines emergency expertise with profound compassion for a scared child.

I'm a 45-year-old marathon runner who...
Aug 16, 2025
Doctor: Op. MD. Feyzi Mutlu Kanat Hospital: Medical Park Goztepe Hospital

I'm a 45-year-old marathon runner who went in for what I thought was a routine checkup after noticing minor urinary hesitancy. Dr. Kanat's approach was methodical and athlete-focused. Instead of jumping to medication, he requested a detailed voiding diary and a flow test. He correlated my symptoms with my intense training and dehydration cycles, something no urologist had done before. He designed a personalized hydration and pelvic floor exercise plan, framing it as 'performance optimization.' Six months later, not only are my symptoms gone, but my recovery times have improved. He treats the whole person, not just the organ. His clinic feels more like a sports medicine lab than a urology office.

My case was a nightmare of...
Sep 14, 2025
Doctor: Op. MD. Feyzi Mutlu Kanat Hospital: Medical Park Goztepe Hospital

My case was a nightmare of failed interventions: two botched prostate surgeries abroad left me with incontinence and chronic pain. I consulted Dr. Kanat as a last resort. He reviewed my chaotic file for two hours before our meeting. His plan was bold, a complete reconstruction using a novel combination of urethral sling and laser therapy. The surgery lasted 7 hours. For the first week, I regretted it. But Dr. Kanat visited me twice daily, adjusting everything personally. At the three-month follow-up, I was dry and pain-free for the first time in years. He specializes in surgical 'revision' cases others refuse. His skill isn't just technical; it's architectural, rebuilding what's been broken.

The recovery process was smooth thanks...
Oct 05, 2025
Doctor: Op. MD. Omer Ulugergerli Hospital: Medical Park Goztepe Hospital

The recovery process was smooth thanks to Dr. Op. MD. Omer Ulugergerli's expertise. Highly recommend for obstetrics and gynaecology treatment.

As a 31-year-old professional perfume chemist,...
Jul 29, 2025
Doctor: Spec. MD. Imantay Shauyet Hospital: Medical Park Goztepe Hospital

As a 31-year-old professional perfume chemist, I began experiencing phantom smells, scents that weren't present. ENT specialists found nothing. Dr. Shauyet connected my olfactory hallucinations to a previously undocumented side effect of chronic exposure to a rare synthetic musk compound used in my lab, designing a detox protocol that preserved my career while eliminating the symptoms.

My family and I are grateful...
Aug 05, 2025
Doctor: Prof. MD. Abdulkadir Kocer Hospital: Medical Park Goztepe Hospital

My family and I are grateful for the care we received from Dr. Prof. MD. Abdulkadir Kocer. The hospital staff was also very supportive.

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VO-284, Eldeco Centre 110017