Dr. Chakilam Venugopal

I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Venugopal was different. He actually listened to everything, even the small stuff I thought was irrelevant. He ordered some specific tests others hadn't, and that's how we found it was a tricky gallbladder issue, not just stress. He drew me a simple diagram to explain it. Felt like someone finally put the puzzle together.

Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. Dr. Venugopal and his team at Medicover made it so straightforward. The procedure itself was quick, and he talked me through each step, which really helped. The parking lot was packed that day, but once I was in, everything moved smoothly. It healed up just fine, no fuss.

What stood out to me during my stay was how the whole team worked together. The nurses were really kind, especially when I was feeling anxious post-op. The room was clean and quiet, which helped a lot. Even the person who brought the meals was cheerful. It felt like a well-run place, and Dr. Venugopal clearly trusts his staff, which says something.

My kid was scared of doctors, but Dr. Venugopal has this calm way about him. He didn't just talk to me; he got down on my son's level, asked him about his school, and made the whole check-up feel like a chat. He explained what he was going to do in a way a 7-year-old could understand. My boy left saying the doctor was 'cool.' That meant more to me than any medical jargon.